3634 Service Desk Jobs - Page 8

JD for Tech Support: Should have Service Desk Knowledge with strong communication Skill. Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).8 System Admin knowledge on Cloud and On-prem Infrastructure. Should have moderate/fair knowledge on O365 admin centre, Intune, Exchange Online, Teams Admin Centre, Azure. End user issues troubleshooting. Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc. On-Prem (must know AD, Domain Controlle...

SUMMARY Service Desk Management Location: Bangalore Exp range: 6 months - 2 years NP: Immediate Job Description: As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret and design resolutions, and maintain a high level of client satisfaction. This role requires a strong understanding of ITIL framework, incident management, and problem resolution, as well as proficiency in Service Desk Management and Service Desk Voice Support. Responsibilities Perform independently as a Subject Matte...

SUMMARY Job Role: Service Desk Management (French Language) Location: Gurgaon Experience: The ideal candidate should possess at least 2 years of relevant experience in Service Desk Management, French Language Summary: We are seeking an Application Tech Support Practitioner to serve as the primary liaison between our clients and the system or application. The role requires exceptional communication skills and a commitment to maintaining the functionality of our top-tier systems. The successful candidate will be adept at accurately defining client issues and devising effective resolutions based on comprehensive product knowledge. Roles & Responsibilities: Independently perform and evolve into ...

Inviting applicants for the Desktop support Engineer/IT Support Engineer Must have Excellent communication Must hv Min 18 Months EXP Any Graduate can apply CTC Upto 5.00 LPA US Shifts 5 Days Working Noida Both side Cab Call/wtsapp@Ankit 8595510033

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support! Walk-In Dates: 31st October 2025 Interview Location: Kolkata, Job Locations : Pune, Bangalore Time: 10:00 AM to 1:00 PM Venue: Infosys Ltd., Plot No. IIIG/2, Action Area - III, New Town, Kolkata - 700135 Mode: 100% Work from Office (WFO) Shifts: 24x7 rotational (Including Night Shifts) Experience:1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support) Your Mission: Provide remote support for laptops, desktops, LAN issues, and applications. Troubleshoot across platforms Windows, Android, iOS. Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype. Handle registry fixes, patch upgrades, viru...

Warm Greetings, Hiring: Technical Support Associate | UK Process Were hiring Technical Support Associates for a leading UK client! Role: Technical Support Associate Process: UK Voice Support Max CTC: 6.5 LPA Eligibility: Minimum 1 year experience in International Voice – Technical Support (mandatory) Strong troubleshooting skills, especially on Apple products (Mac, iPhone, iPad, etc.) Excellent communication and customer handling skills Willing to work in UK rotational shifts Notice period: Up to 15–20 days acceptable Call and book your interview slots: 7829336034 / 8884777961 / 9742630123 /9380300644

Hiring for TOP bpo's in Bangalore Shift - day Designation- Sr Advisor Technical Support Salary- 28k+ inc Location - ITPL 2 week off with cab facility Interested Candidates call Indushree - 7848820046 Ashwin - 7848820043

Job Title: Senior Technical support Associate. Location: Bangalore Department: Service desk. Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues effic...

-Urgent requirement for (Service Desk) International Technical Process. -Salary - 3LPA - 5.5LPA + Incentives -Pick & Drop -Any Graduate with 1 Year of relevant experience is required. -For More Info Call OR What's App @ 8055579231 Required Candidate profile Excellent communication Skills in ENGLISH is mandatory. Any Graduate with 1 Year relevant experience is eligible Immediate Joiner Perks and benefits Incentives Pick & Drop Growth through IJP in IT

1. Responsiblefor handling inbound outbound calls. 2. Handlethe complaints and queries of customers pertaining to Mobile App Kotaktrading platform 3. Identifycustomers needs on every requirement with quick response time.

ROLES AND RESPONSIBILITIES : Provide hardware / application /software / network problem diagnosis resolution via telephone/chat/web. Monitoring & Management of various IT Infrastructure components for customers end users. Identify, evaluate and prioritize customer problems and escalations. Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities-based adhering on KBs/SOPs/work instructions. Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's. An...

Req ID: 313161 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Analyst - Mac Support to join our team in Bangalore, Karn?taka (IN-KA), India (IN). General Duties and Responsibilities:In this role you will be responsible for: Responsible for SLA's & KPI's Responsible for customer/stakeholder relationship management. Provide cross functional support Managing 24x7 Operations Responsible for the performance of the teams, team leads Responsible in terms of best practice sharing, team building exercises, guidance ...

Req ID: 313163 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Analyst - Mac Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). General Duties and Responsibilities:In this role you will be responsible for: Responsible for SLA's & KPI's Responsible for customer/stakeholder relationship management. Provide cross functional support Managing 24x7 Operations Responsible for the performance of the teams, team leads Responsible in terms of best practice sharing, team building exercises, guidance ...

Receives and handles calls for service, and follow agreed procedures to resolve tickets Promptly allocates calls as appropriate Logs incidents and service requests and maintains relevant records Managing incidents and requests through the service management tool Provide support for a wide range and constantly evolving applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with management to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues or service risks Take ownership of faults in a logical manner and throughout their entire lifecycle Exposure to ServiceDesk G...

Who We Are Together, were on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives Its a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds Working here means working with the worlds leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organizations Essential Medicines List Today, at least 200 million people around the world take one of our medicines every single day An amazing number, but were always looking for new ways to continue making a difference, and new people to make a difference with, The opportu...

Role & responsibilities 1. Student Engagement Oversee day-to-day operations of the student help desk and ensure timely resolution of student queries across all channels (email, chat, calls, CRM). Define and monitor service-level agreements (SLAs) for response and resolution times. Establish escalation protocols and ensure complex cases are handled effectively. Responsible for student re-registration to subsequent semesters. 2. Team Leadership & Development Recruit, train, and mentor a team of student counsellors / support executives. Conduct performance reviews and ensure ongoing coaching and skill development. Create knowledge-sharing systems and standard operating procedures (SOPs) to main...

Way of Working - In office/Field - Employees will work full-time from their base location About Swiggy Swiggy is India s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we'deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across...

You ll provide exceptional customer service to internal and external customers within company guidelines. You ll make use of customer insights to provide direction for business initiatives You ll ensure best practice customer initiatives are adopted and applied You ll provide exceptional customer service to internal and external customers within company guidelines, regulatory obligations and SLA s You ll ensure all confidential information is handled in accordance with company and partner protocols and procedures You ll ensure high levels of customer relationship management are maintained You ll Ensure all contact and interactions are of the highest standards (written/phone/face to face), co...

Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Gather business requirements for enhancements to computer system/applications. Prepare technical design documents based on business requirements and prepare data flow diagrams. Implement new design as per technical specifications. Develop test plans and conduct unit and integration testing. Conduct user acceptance testing with client/end user and fix any issues raised. Participate in code deployment and coordinate with different infrastructure teams during go-live, post production, and continued support of end product.

Basic FunctionTroubleshoot and resolve issues for Digital Services This includesAble to provide support across different shifts in 24x7 support environment SOP based troubleshooting on Alert and Incidents and issues escalated from Service desk teamUnderstand what the more difficult and time-consuming problems are and escalate them to cross function L2/L3 teams as quickly as possible Identify Areas of improvement by analyzing ticket trend ReportsMaintaining Production Issues Tracking spreadsheetGenerate reports as defined on regular basisGenerate adhoc reports as requested OthersAnticipate future needs based on current usage and make recommendations for the sameReview daily reports and recomm...

Technical support - Pure voice 24X7 any 9 hours shift 5 days working 2 rotational off Location - Thane (no relocation allow, Mumbai) Grad fresher or HSC 6m Expn Strong communication in English salary - 28k Soni -99207 32944/soni@careerguideline.com

We are seeking a proactive and detail-oriented professional to join our WBG Operations team at the Customer Service Desk. The ideal candidate will have hands-on experience in banking operations, particularly in RTGS/NEFT transactions, fund transfers, and tax payments. This role requires strong communication skills, a customer-centric approach, and proficiency in Excel to support daily operational tasks and client servicing. Handle and process RTGS, NEFT, fund transfers, and tax payments efficiently at the branch, mid-office, or front office level.Provide prompt and accurate support to customers and internal teams regarding transaction status, payment issues, and operational queries.Ensure co...

Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) ...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *Fresher also eligible *1 year+ International Technical support Experience *2 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Yashashvi 8982889979 *Monika 7869365175 *Khushi 7869457739 ## NO PLACEMENT ...