Service Desk Hiring | Global MNC | Hyderabad | CTC 5.5 LPA!!

Hiring Now: Service Desk | Hyderabad | Global MNC

About Us You & I Consulting

We are a premium talent partner to 64+ Global MNCs across India, hiring in domains like Retail Operations, Buying & Merchandising, Analytics, Finance, and Supply Chain. Our client for this role is a globally renowned retail brand, known for its innovation, sustainability, and people-first culture.

Location: Hyderabad (Work from Office)

Perks & Benefits:-

Shift Allowance

Transportation Allowance

Performance Bonus

Open Roles:

Service Desk

To Schedule Your Interview Kindly Call Or WhatsApp on the below mentioned number now :-

Contact Person - Puja - (8167854231)

*Required Min 0 to 5 years of technical Skill Set Desktop & Technical troubleshooting knowledge

*Qualification- Min. Graduation in any stream, 10+2 with Exp

Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills

Key Skills Required:

• IT Service Desk experience 0-5 yrs
• Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.)
• Understanding of Windows 7 & 10 operating system
• Assisting with configuring/troubleshooting of Software and Hardware
• Experience working with ServiceNow to log, track, close tickets
• Experience in resolving IT issues via phone/email/chat
• Excellent telephone etiquettes and customer service
• Excellent troubleshooting skills
• Knowledge of Microsoft based operating systems with emphasis on Windows X
• Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, Multi-functional devices (MFD) , Mobile & Tablets)
• Willingness to work in any shifts including night shifts and weekends
• Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web
• Should be flexible for voice support
• Basic knowledge about Systems, backup and Network

*Work From Office (only)

To Apply Call on Puja - (8167854231) / Or WhatsApp on the same Number with your details in the below mentioned format

Puja - (8167854231)

Name-

Mobile number -

Mail -

Highest Qualification

Highest qualification University Name

Total work experience -

Date of birth-

Current Organization-

Preferred Location

Last CTC-

Expected CTC:

Puja - (8167854231)

Note: If the line is busy, please drop a WhatsApp message and we will get back to you at the earliest.

Referrals Welcome!

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