242 Service Assurance Jobs - Page 2

About The Role About The Role Digital Core Assurance Consultant Communications & Media Management Level:Analyst /Consultant / Team Lead Location: Bengaluru / Gurugram / Pune / Mumbai / Remote options available Travel: As per project requirements Role Overview As a Digital Core Assurance Consultant, you will work with clients in the Communications & Media industry to design, shape, and deliver assurance transformation programs. You will leverage your consulting expertise, telecom assurance domain knowledge, and familiarity with digital platforms (e.g., ServiceNow) to drive value through operational maturity, automation, and process optimization. Key Responsibilities Consulting & Transformatio...

Job Description: Consultant (Commercial- UK- Global Audit Delivery) Roles & Responsibilities: Execution of onshore audits for our member firms (i.e., liaising with member firms for providing audit support on their engagements). Ensure quality delivery for onshore engagement team. Ensure compliance with engagement plans, internal quality & risk management procedures. Work closely with the onshore in-charge / Manager / Director & Onshore audit client for execution of audit strategy. Desired Profile: Qualified CA/ACCA/CPA 1-2 years of post-qualification work experience in commercial sector or Assurance Services or in a similar environment (Assurance and Accounting firms) Having experience in IF...

Strong knowledge of networking concepts including Switching and Routing Experience in Cisco Enterprise Networking (Routing & Switching). Good understanding of networking concepts, L1 - L7 protocols Good understanding of dynamic routing protocols (OSPF, BGP) and the concepts of IPv6, Multicast, STP, VPC & TCP/IP, MPLS, VPLS, DNS, DHCP, AD, Cloud, Internet, MPLS, VPLS, E-LAN Excellent communication skills and vendor management skills Support multiple technical teams in 24 x 7 operational environments with high uptime requirement supporting during US Business hours Roles and Responsibilities: Responsible for proactively monitoring and handling problems related to Routers and switches in Client ...

RSM is looking for a dynamic Manager to join our Assurance team. You will have the opportunity to work as a team member on diverse client engagements. Our clients include local, national and internationally recognized companies. RSMs assurance professionals helping companies improve their performance through the most challenging business cycles. Responsibilities Preparing financial statements, conducting compilations and reviews, and completing Canadian corporate tax returns. Perform Review and Compilation engagements in accordance with firm and professional standards as directed by engagement leaders. Design, develop, and execute analytical procedures to assess financial data and performanc...

Responsibilities: Audit senior associates provides timely, high quality client service as part of the client engagement teams serving large and small companies in a variety of industries. They will develop strong working relationships while working closely with teams to understand and solve clients' complex businesses and challenges. Experienced professionals serve our clients by: Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related IFRS issues Developing and demonstrating an understanding of the RSM audit approach, methodology and tools Performing audit procedures and tests in accordance wi...

Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. Must have skills : Service Assurance Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments...

Overview We're seeking an experienced SD-WAN Service Assurance Engineer (Tier 1/2/3) to drive operational excellence in global network environments. The ideal candidate will bring deep expertise in architecture, deployment, and troubleshooting of complex SD-WAN and SASE solutions, while serving as a technical lead and escalation point across multiple technologies and transport layers. Responsibilities Lead advanced troubleshooting across SD-WAN platforms including Cisco SD-WAN, Versa, Fortinet, and Velocloud. Architect, deploy, and optimize SASE and SD-WAN solutions in greenfield and brownfield environments. Manage network operations with strong proficiency in LAN/WAN topologies and Layer 13...

Overview Level 3 Engineer is a technical leadership role for all technical issues in Service Assurance. Responsible for managing highly complex technical issues involving multiple technologies including networking, security, WAN optimization, cloud computing, etc for large enterprise customers. Role will be responsible to provide work around for such cases and also work with the internal and external teams for permanent fix. Responsible to support critical operational projects which involves complex customer network. Role will be required to work in 24 x7 rotational shift or as required by the business. Responsibilities Reporting into the Head of Specialized Service Center, this role will be...

6 + years B.Sc./ B.Tech/ B.E / MTech in Any Specialization Shift General Indian Shift OBS Level L4/L5 Department DevOps & Cloud Salary: Not a constraint for the right candidate Unified Infotech is a 14-year-old, multi-award winning digital transformation partner. We turbocharge business growth for Fortune 500 companies, multinational corporations (MNCs), small and medium-sized enterprises (SMEs), and Startups using emerging tech and streamlined digital processes. We re your go-to partner for: Digital Transformation, Custom Web, Mobile, and Desktop Software Development Digital Customer Experience - UX/UI Research & Design SaaS and Software Product Development IT Consulting & Staff Augmentatio...

Job responsibility Overall responsibility Supervise the team in handling all technical complaints& NT received through the contact center Ensure Service Recovery of Dissatisfied Customers Develop strategies to improve the resolution process and enhance customer satisfaction. Develop and maintain escalation procedures to ensure streamlined handling of escalated cases. Collaborate with other Stakeholders such as NOC, Switch, Technology, CPO to provide immediate resolution & for SIP. Monitor and analyse metrics related to technical complaint resolution, such as resolution time, resolution rates, and customer feedback. Identify and address any performance gaps. Work on repeat reduction of techni...

Overview We're seeking an experienced SD-WAN Service Assurance Engineer (Tier 1/2/3) to drive operational excellence in global network environments. The ideal candidate will bring deep expertise in architecture, deployment, and troubleshooting of complex SD-WAN and SASE solutions, while serving as a technical lead and escalation point across multiple technologies and transport layers. Responsibilities Lead advanced troubleshooting across SD-WAN platforms including Cisco SD-WAN, Versa, Fortinet, and Velocloud. Architect, deploy, and optimize SASE and SD-WAN solutions in greenfield and brownfield environments. Manage network operations with strong proficiency in LAN/WAN topologies and Layer 13...

As a Networking Remote Field Service Engineer (L1) at NTT DATA, you will play a crucial role in providing professional remote technical support to clients by identifying and resolving technical incidents and problems. Your responsibilities will include maintaining the support process, investigating and diagnosing problems, carrying out maintenance tasks, and ensuring efficient incident resolution to meet service level agreements (SLA). You will also be responsible for monitoring service delivery, documenting incidents, and maintaining accurate configuration records. Key Responsibilities: - Maintain the support process and handle support requests according to procedures. - Investigate and dia...

Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. Must have skills : Service Fulfillment Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and ...

Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. Must have skills : Service Assurance, Database Architecture, Data Analytics, MongoDB Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will define opportunities to create tangible business value for...

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Service Assurance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory managem...

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Service Assurance, Communication Technology, Service Fulfillment Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and applicatio...

Overview We're seeking an experienced SD-WAN Service Assurance Engineer (Tier 1/2/3) to drive operational excellence in global network environments. The ideal candidate will bring deep expertise in architecture, deployment, and troubleshooting of complex SD-WAN and SASE solutions, while serving as a technical lead and escalation point across multiple technologies and transport layers. Responsibilities Lead advanced troubleshooting across SD-WAN platforms including Cisco SD-WAN, Versa, Fortinet, and Velocloud. Architect, deploy, and optimize SASE and SD-WAN solutions in greenfield and brownfield environments. Manage network operations with strong proficiency in LAN/WAN topologies and Layer 13...

Overview We're seeking an experienced SD-WAN Service Assurance Engineer (Tier 1/2) to drive operational excellence in global network environments. The ideal candidate will bring deep expertise in architecture, deployment, and troubleshooting of complex SD-WAN and SASE solutions, while serving as a technical lead and escalation point across multiple technologies and transport layers. Responsibilities Monitor SD-WAN infrastructure using network tools and dashboards to detect faults, alarms, or performance issues. Acknowledge and triage incidents based on severity, impact, and priority, ensuring proper documentation and escalation. Follow SOPs and runbooks to provide initial diagnosis, log deta...

Design and implement user interfaces that are visually appealing, responsive, and consistent across platforms/devices. Collaborate with backend developers to ensure seamless user experiences across platforms. Key Responsibilities Design and implement user interfaces that are visually appealing, responsive, and consistent across devices. Translate UI/UX design wireframes into functional front-end code using HTML, CSS, JavaScript, and frameworks like React or Angular. Ensure cross-browser compatibility and optimize performance for speed and scalability. Collaborate with UX designers, backend developers, and product teams to deliver seamless user experiences. Maintain and improve existing inter...

GDS Supply Chain Services is an established service offering that is setup in collaboration with EY s Supply Chain Services organization which is seeking to utilize the location footprint and skills/capabilities available from our Global Delivery Services (GDS). The GDS provides enabling services to EY member firms, Service Lines, business support functions and Area/Global entities. These services are provided via the Client Service - Assurance, Advisory, Knowledge, Tax and TAS, and Enablement Services Supply Chain Services, IT Services, Finance & Accounting Services, Risk Management Services, People Shared Services, Markets Enablement Services, Brand, Marketing and communications. Supply Ch...

This position is a hands-on Automation QA leader for our Network Surveillance Management technology that supports AT&T s leading-edge networks and services, such as network virtualization and 5G, which require extensive surveillance and cross-domain correlation across multiple services. Evaluate and introduce strategic technology to enable Service Assurance architectural goals and transformation goals. This position requires technical leadership, innovation, and deep subject matter expertise in Network Service Assurance. Will be responsible for software quality engineering and test automation for Service Assurance applications. Required work includes collaborating with system engineers, part...

Team Leadership & Development: Mentoring, coaching, and developing individual team members. Setting clear expectations and providing regular feedback. Fostering a collaborative and inclusive team culture. Resolving conflicts and removing obstacles that impede team progress. Project Management & Delivery: Planning, organizing, and executing software development projects. Ensuring projects stay on time and within budget. Managing project scope, timelines, and resources. Tracking project progress and communicating updates to stakeholders. Technical Oversight & Quality: Providing technical, functional guidance and support to the team. Ensuring adherence to coding standards and best practices. Re...

We are looking for a skilled Business Analyst with 7 to 10 years of experience in the Telecom industry. The ideal candidate will have a strong background in Salesforce and e2e Order Fulfillment, as well as knowledge of MACD Order Journeys, Case Management, eCare, and Online Channels/Billing/Finance. Roles and Responsibility Collaborate with cross-functional teams to identify business requirements and develop solutions. Analyze and improve existing processes, including O2A and Service Assurance. Develop and maintain case management systems, such as MACD Order Journeys. Ensure seamless integration of online channels, billing, and finance systems. Provide training and support to end-users on ne...

Job Title: Head PACE (Product and Customer Excellence) Location: Pune/ Satara (Preferred) Experience: 8–10 years in B2B capital equipment / agri-tech / industrial machinery Qualification: BE, MBA is preferred Sector: Industrial Machinery Services, Process or Agricultural Equipment Reporting to: CEO Role Overview The Head of PACE will lead Product and Customer Excellence functions, driving: Service efficiency Customer satisfaction Spares & service revenue growth Operational cost optimization This role demands a strong focus on aftermarket services , structured process implementation , and continuous improvement to build a scalable service organization. The leader will oversee three critical p...

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Assurance, Communication Technology, Information Communication Technology (ICT), Service Fulfillment Good to have skills : NA Minimum...