Posted:17 hours ago|
Platform:
Work from Office
Full Time
1. Manage the order life cycle for different types of orders for POTS line in the US region which not only includes placement of orders but to ensure that the orders are error free and a billing completion is received on the same.
2. Order type includes New Install, Reinstatements, FAC to UNE, Conversions, Account Migration, Platform Change, Copper to Fibre orders, Deny, Restore, hunting configuration and MACD orders as per customer/End user requirement.
3. Efficiently place all the order types into different vendor portals as per the requirement.
4. Provide timely updates on the orders to all the stake holders and incorporate the same onto the corporate system.
5. Liase with internal team members/business colleagues for updates and any other validation that is required on the order.
6. Make Out Bound calls to the vendor as and when required for status updates on the orders.
7. Make Out Bound calls to the client/end user to inform them about the order FOC.
8. Ensure all milestones and SLAs are met as per the company standards.
9. Proactive escalations from time to time to various vendors to keep a check on the missed SLAs.
10. Meet Productivity and Quality standards.
11. Upskill on process as and when required.
Flightcase It Services
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
3.0 - 5.0 Lacs P.A.
bengaluru, karnataka, india
Experience: Not specified
Salary: Not disclosed
kochi, ernakulam, thiruvananthapuram
4.0 - 8.0 Lacs P.A.
thane, navi mumbai
2.0 - 6.5 Lacs P.A.
thane, navi mumbai
1.0 - 3.5 Lacs P.A.
12.0 - 22.0 Lacs P.A.
noida, chennai, bengaluru
7.0 - 15.0 Lacs P.A.
Experience: Not specified
3.0 - 5.0 Lacs P.A.
Experience: Not specified
1.8 - 2.64 Lacs P.A.
2.0 - 6.0 Lacs P.A.
