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0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: Adeeba e-Services is a leading International BPO specializing in providing technical assistance to customers in the US and Canada. As a part of our Inbound tech and website process, you will be responsible for handling inbound calls related to printer, router, and antivirus issues. Your role will involve diagnosing the problems reported by customers, providing effective solutions, and recommending suitable technical support plans and software. We are looking for individuals with experience in Outbound Tech Support for more than 6 months to 1 year. The ideal candidate should possess the ability to independently close their own calls, along with strong convincing and sales skills. Knowledge about BLUE SCREEN ERRORS and POP UP CALLS is essential. Experience in troubleshooting technical issues concerning computers, printers, broadband, routers, emails, Mac, iPhone, and iPad will be advantageous. This position offers a competitive salary ranging from Rs. 15,000 to Rs. 22,000 per month (fixed) with additional huge incentives. The shift timings are aligned with the US Shift. Employees can benefit from fixed salary credited on the 1st of every month, along with a range of incentives, comp offs, and birthday leaves. There are opportunities for daily/monthly spot incentives, and the company ensures no extension of shift timings. Medical benefits are also provided to all employees. The company follows EEO guidelines and maintains confidentiality of all information shared by employees. If you are a motivated individual with the right skill set, there is no bar on the salary offered. The work schedule comprises 6 working days per week. Contact Rima (HR) at 7686839463 for further details or queries regarding the job profile.,
Posted 23 hours ago
6.0 - 20.0 years
0 Lacs
haryana
On-site
As a BSS/BRM Migration Lead, you will be responsible for overseeing the migration of BRM data components, ensuring the successful transfer of legacy data to new systems. Your role will involve developing migration strategies, implementing migration plans, and verifying the integrity of migrated data through hands-on data loading and conversion techniques. You must have a strong working knowledge of BRM 12 Schema, data models, and legacy data mapping. Additionally, you should be proficient in SQL and have experience with BRM-CMT Data migration. Your expertise in handling encrypted data, data conversion, and post-migration analysis will be crucial in ensuring a smooth transition process. In this role, you will be required to develop scripts for reconciling migrated data, running parallel bill runs, and performing performance tests to optimize downtime. Your ability to execute data migration, develop migration strategy documents, and conduct data integrity testing post-migration will be essential for the success of the migration project. Mandatory skills for this role include strong programming skills in Java technologies, familiarity with migration tools like CMT, and the ability to produce migration reports with detailed data analysis. You should also have a good understanding of Kubernetes and be willing to travel as needed. Desirable functional and technical skills include domain knowledge in prepaid and postpaid billing areas for broadband/wireless services, problem-solving abilities, and experience working with billing and revenue management systems in both on-premise and cloud environments. Strong communication skills and the ability to work in Agile/Scrum or DevOps environments are also desired for this role.,
Posted 1 day ago
1.0 - 2.0 years
0 - 0 Lacs
bangalore
On-site
Responsible for achieving sales targets of the entire territory to achieve his own target. Responsible for door to door sales. Must reach on time for the Morning meeting (starting at 8:30 a.m.) well-dressed. Responsible for updating DSR in software by the end of the working day. Responsible for distribution of brochures. Aware of products, area and competition Responsible for making customers aware about the plan, convince them to increase their interest in Excitel plans. Responsible for organizing promotional activities in allocated areas through standy, canopy, promotable sun packs etc. On the completion of sale, he /she would be responsible for submitting one copy of CAF to LCO and original copy to immediate TL along with self-attested supporting documents. (Docs will include Photograph of subscriber, copy of ID proof, address proof) Responsible for making good interpersonal relationships with existing & prospect customers
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
ComparePolicy.com believes in establishing long-term relationships with both clients and employees. Valuing employee competencies, the company provides opportunities and an environment for growth. Investing in employees, ComparePolicy.com helps sharpen their skills and competencies. Success at ComparePolicy.com relies on skilled, dedicated, experienced, and disciplined professionals. The company aims to set new industry standards by hiring individuals committed to realizing their full potential. With guidance from industry experts and company-sponsored training, employees are encouraged to evolve and strengthen their skills. ComparePolicy.com offers an excellent platform for learning and growth, along with competitive industry remuneration. The company is seeking enthusiasts looking to utilize their talents and seize opportunities. Interested candidates can submit their CVs to careers@comparepolicy.com. Location: Noida Roles and Responsibilities: - Designing and modifying CRM for outbound processes - Knowledge of outbound routes and trunks - Maintaining PRI and SIP - Configuring GSM Gateway - Handling data uploading and re-churning - Creating and modifying agent IDs - Managing pacing parameters for productivity - Maintaining records of daily dialer downloads - Analyzing calling strategies and resolving issues - Designing and modifying IVR - Uploading and maintaining voice files for IVR - Basic understanding of Salesforce Administration - Managing customer service, collections, sales, and marketing campaigns - Maintaining dialer KPIs for process improvement - Setting up data communication using IP addresses, broadband, and leased lines - Installing and uninstalling OS, network tools, and software applications - Knowledge of firewall setup - Responsible for system, hardware allocation, and configuration management - Monitoring and administering IT infrastructure including laptops, desktops, and printers - Installation and configuration of Windows Operating System - Familiarity with web servers, control panels, file sharing servers, etc. Industry Type: BPO / Call Centre Experience: 3 - 4 years Education: Any Graduate Employment Type: Full-Time, Permanent Salary: No bar for the right candidate Email ID: Recruit@comparepolicy.com (Mohd Mujeeb) Contact: +91-9311238043, +91-9311238042,
Posted 2 days ago
0.0 - 5.0 years
3 - 3 Lacs
Noida
Work from Office
TELUS Digital is Hiring Freshers and Experienced candidates for Technical Support Executive (Voice) Role & Responsibilities Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Need minimum 1 yr of experience in internet troubleshooting in BPO Industry. Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting Have worked on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Educational Qualification :Any Graduate, Post Graduate can apply Freshers with Graduation can apply for voice role Freshers graduating in 2025 are eligible to apply Excellent communication in English. Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.65 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance Interview Process HR Round Online Assessment Operations Round
Posted 4 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: You will be responsible for taking inbound calls from customers facing issues with printers, routers, and antivirus software. Your role will involve diagnosing the problems effectively and providing the customers with the best technical support plan suited to their needs. Additionally, you will be tasked with recommending relevant software solutions and selling technical support plans to customers. To excel in this role, you must possess prior experience in outbound tech support spanning over 6 months to 1 year. It is essential to have the ability to independently close calls and demonstrate strong convincing and sales skills. Proficiency in handling blue screen errors, pop-up calls, and troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is required. The position offers a competitive salary ranging from Rs.15,000 to Rs.22,000 per month along with lucrative incentives. The work schedule will be in the US shift, providing you with fixed monthly salary deposits, ample leaves, including comp offs and birthday leaves, daily and monthly incentives, spot incentives, and medical benefits. There will be no extension of shift timings, ensuring a healthy work-life balance. If you believe you are the right candidate for this role, salary is not a bar, and you can expect a rewarding career with Adeeba e-Services. You will be working 6 days a week under the guidance of Rima (HR). For further details or to apply, kindly contact Rima at 7686839463. All information shared will be treated with the utmost confidentiality in accordance with EEO guidelines.,
Posted 5 days ago
1.0 - 5.0 years
2 - 4 Lacs
Kolkata, Bardhaman, Durgapur
Work from Office
Hiring for Sales Development Manager Identify potential customers through field visits Pitch products and services effectively Convert leads into successful sales Build and maintain strong client relationships Meet monthly sales targets Required Candidate profile Min. 1 year of experience in field sales Graduation Mandatory Excellent communication & interpersonal skills Strong negotiation & closing abilities Contact For more Info: +91 95379 91823 | Nikita
Posted 5 days ago
1.0 - 6.0 years
1 - 2 Lacs
Thane
Remote
We are looking candidates for the profile of O&M Engineer for leasedline (Wireless) Product (Field Work)those who have knowldege of Optical fiber and RF. Find below job description for your refrence : Resolve, repair and install fiber optics systems and ensure that they work properly. Examine and replace faulty and old fiber optic cables and also organize scheduled maintenance routines. Take care of fiber splicing and rectify fiber optic problem areas. Configuring operating systems. On-site installations Correction and repair of clients' broadband service. Equipment troubleshooting. Customer service and education. Detailed record keeping. Responsible for field operations and maintenance of the FTTx network OLT, ONU & ONT corrective and Preventive Maintenance O&M of Transmission/IP Network equipment. Gender Required - Only Male Interested candidates please share resume hr@intechonline.net / 8657463843 Thanks & Regards, Team HR
Posted 5 days ago
0.0 - 5.0 years
4 - 9 Lacs
Hyderabad
Remote
Manage, supervise and provide technical advice on telecommunications systems. Receive feedback, identify users’ needs and requirements and mobilize existing technology to meet their criteria. Document plans, requests, activities and specifications. Required Candidate profile Hands on experience with all telecommunications systems including peripheral equipment (e.g.computer networks, optical fiber, on site controllers, data modems, terminals, etc). Perks and benefits Travel benefits. Paid sick leave. Gratuity.
Posted 5 days ago
1.0 - 3.0 years
2 - 3 Lacs
Rajahmundry, Palasa, Kadapa
Work from Office
Sell products by sourcing leads from personal network Make contact with leads, arrange sales visit & turn leads into sales To improve performance, give regular coaching Meet or surpass the goal sheet's business objectives Create relation with clients Required Candidate profile Graduation is mandatory 1 year of experience in sales or marketing in any field Proven track record of achieving sales targets & managing teams Strong leadership, communication & interpersonal skills
Posted 6 days ago
1.0 - 4.0 years
3 - 4 Lacs
Vijayapura, Mangaluru, Bengaluru
Work from Office
Job Description: Seeking a proactive Senior Sales Executive to drive sales through lead generation, customer visits, and achieving sales targets. Key Responsibilities: Source leads from personal networks to sell products. Contact provided leads, schedule sales visits, and convert leads to sales. Provide ongoing coaching, feedback, and support to boost performance. Analyze market trends, customer needs, and competitors. Meet or exceed business targets as per the goal sheet. Build and maintain strong client relationships. Qualification & Experience: Must completed Graduation compulsory. 1+ years of experience in sales and marketing in any sector. Proven track record of achieving sales targets and managing teams. Leadership skills to drive a team towards business goals. Strong interpersonal and communication skills to build relationships with agents and clients. For more information - Kindly contact us: Ayushi Lad | HR Team +91 84603 77032
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Responsibility of the entire Wireline Network, including FTTH, Intercity OFC, and ISP Network, is a crucial aspect of the Area Manager role. Your primary focus will be to ensure the best possible experience for end customers in terms of network operation, with a specific emphasis on CMO reduction through proper planning. It is essential to work towards improving the health of the OFC network and taking end-to-end responsibility for the entire network. Effective partner management for patrolling quality Capex execution and implementing a fiber cut reduction plan are key priorities. Additionally, attention to preventing single fiber breaks and conducting preventive maintenance activities is necessary to maintain network reliability. For internal candidates, the Area Manager role involves various major activities to achieve customer delight and provide quality services. This includes ensuring timely and high-quality service delivery to all customers, conducting monthly meetings to understand customer needs, and overseeing the operation and maintenance of a 3000 KM fiber network. A good understanding of MPLS, ASON, and DWDM technologies is essential, along with actively engaging and developing the team to drive commitment and high performance. Regular issue closure discussions with the team, maintaining network uptime at 99.99%, and implementing effective network monitoring systems are critical responsibilities. Planning and executing preventive and corrective maintenance activities, ensuring KPI performance, network uptime, MTTR, and SLA compliance, and handling new network delivery plans are also part of the role. The Area Manager must coordinate with the NOC and vendors to resolve faults promptly, achieve Opex savings, remove end-of-life equipment, and reduce Capex through innovative strategies. Mentoring and coaching team members to enhance their skills and performance, optimizing network operation and maintenance within budget and timelines, and collaborating closely with cross-functional teams are essential for successful operations. In-depth knowledge of wireline transport network, fixed-line broadband, OTN, MSAN, and various data circuits is required to meet business requirements effectively. This role requires a strong focus on maintaining network quality, uptime, and monitoring Capex and Opex parameters to drive operational excellence.,
Posted 6 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Profile: As a member of our team at Adeeba e-Services, you will be responsible for handling inbound calls from customers facing issues with printers, routers, and antivirus software. Your primary tasks will include diagnosing the problem accurately and providing the most suitable technical support plan to the customer. In addition, you will also be expected to effectively sell technical support plans and relevant software to enhance customer experience. Candidate Profile: The ideal candidate for this position should have a minimum of 6 months to 1 year of experience in outbound tech support. You must possess the ability to independently close your own calls and have strong convincing and sales skills. Proficiency in handling blue screen errors and pop-up calls is essential. Furthermore, experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is preferred. Salary and Shift: The salary for this position ranges from Rs. 15,000 to Rs. 22,000 per month (fixed), with additional lucrative incentives. The working shift is aligned with the US time zone. Benefits and Facilities: Employees can expect a fixed salary credited on the 1st of every month, along with generous incentives. Other benefits include 24 leaves per year, compensatory offs, birthday leaves, daily and monthly incentives, spot incentives, no extensions in shift timings, and medical benefits. The organization prioritizes maintaining a healthy work-life balance and ensures that employee information is handled confidentially in accordance with EEO guidelines. If you believe you possess the required skills and experience for this role, we encourage you to apply. For further details and inquiries, please contact Rima (HR) at 7686839463.,
Posted 6 days ago
1.0 - 6.0 years
4 - 7 Lacs
New Delhi, Gurugram
Work from Office
Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- Mona - 8588832917
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact center operating from India and the US. Since 2014, we have been providing top-notch Telemarketing services to offshore consumers and business entities, focusing on ensuring high customer satisfaction and unparalleled support functions. Our commitment to trust, accountability, and reliability has significantly boosted the performance of our talented team and increased the productivity of our company and its products through continuous research and development efforts. We are currently seeking individuals to join our team for the role of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your tasks will include diagnosing the problems, recommending suitable solutions, and offering technical support plans and relevant software to customers. To excel in this role, you must have a minimum of 6 months to 1 year of experience in Outbound Tech Support. You should possess the ability to independently close calls, along with strong convincing and sales skills. Knowledge of BLUE SCREEN ERRORS and POP UP CALLS is essential, as well as experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad. This position offers a competitive salary ranging from Rs. 15,000 to Rs. 22,000 per month (fixed) with lucrative incentives. The shift timings are aligned with US timings, providing you with ample growth opportunities within the organization. In addition to the attractive compensation package, we offer various benefits and facilities to our employees, including fixed monthly salary deposits, incentives, leave entitlements, birthday leaves, medical benefits, and more. We prioritize a healthy work-life balance and ensure that there are no extensions of shift timings. If you are a motivated individual with a passion for technical support and sales, we encourage you to apply for this position. Your hard work and dedication will be duly recognized and rewarded at Adeeba E-Services Pvt. Ltd. For further details and to apply for this exciting opportunity, please contact Priyanka (HR) at 9804149788. Be assured that all your information will be treated confidentially in accordance with EEO guidelines. Join us today and be a part of our dynamic team dedicated to providing exceptional customer support and technical solutions.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: Adeeba E-Services Pvt. Ltd. is an international contact center operating from India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and businesses. With a strong focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has not only enhanced the performance of its in-house talents but also increased the productivity of its products. Adeeba E-Services aims to be a one-stop platform for all customer solutions, delivering IT-enabled support systems consistently. We are currently hiring for the position of Inbound Technical Support Process for the US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing the problems, recommending suitable solutions, and offering technical support plans and relevant software to customers. Candidate Profile: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of blue screen errors and pop-up calls - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad Salary: Rs. 15,000-22,000/month (fixed) + lucrative incentives Shift: US Shift Benefits and Facilities: - Fixed salary credited on the 1st of every month - Generous incentives on a daily/monthly basis - Spot incentives - 24 leaves in a year + comp offs + birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - 6 working days in a week Contact Person: Priyanka (HR) @ 9804149788 Additional Information: All information provided will be kept confidential in accordance with EEO guidelines.,
Posted 1 week ago
1.0 - 6.0 years
4 - 5 Lacs
Mumbai Suburban
Work from Office
TECH MAHINDRA - HIRING FOR AUS Customer Service Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Candidates with 6-12 months of international voice process experience is mandatory Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s : Up to 5.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7620636678 YASH HR Team Tech Mahindra
Posted 1 week ago
1.0 - 6.0 years
1 - 6 Lacs
Ahmedabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Role & responsibilities Lead Generation Field Sales Telecom Sales Preferred candidate profile
Posted 1 week ago
1.0 - 6.0 years
4 - 7 Lacs
New Delhi, Gurugram
Work from Office
Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Job Description: As a part of Adeeba e-Services, a leading International BPO specializing in Inbound tech and website processes, your role will involve handling inbound calls from US and Canadian customers experiencing issues with printers, routers, and antivirus software. Your primary responsibilities will include diagnosing the technical problems reported by customers and recommending the most suitable support plan to address their concerns effectively. Additionally, you will be expected to engage in selling technical support plans in conjunction with relevant software solutions. To excel in this role, you should possess a minimum of 6 months to 1 year of experience in Outbound Tech Support. The ideal candidate will demonstrate proficiency in independently closing calls and exhibit strong persuasive and sales abilities. A sound knowledge of BLUE SCREEN ERRORS and POP UP CALLS is essential. Moreover, expertise in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac devices, iPhones, and iPads will be highly beneficial. This position offers a competitive salary ranging from Rs.15,000 to Rs.22,000 per month, along with substantial incentives. The work schedule follows a US Shift pattern with additional benefits such as fixed monthly salary deposits, generous incentives, 24 leaves per year, compensatory offs, birthday leaves, daily/monthly incentives, spot incentives, and medical benefits. There is a strict policy against extending shift timings to ensure a healthy work-life balance. If you are a motivated individual with the desired skills and experience, the salary package is negotiable based on your qualifications and expertise. You will be joining a dynamic team dedicated to providing exceptional technical support services to customers. Do not miss this opportunity to work in a professional environment that values your contribution while offering competitive compensation and comprehensive benefits. For further inquiries or to apply for the position, please contact Rima (HR) at 7686839463. Rest assured that all your information will be handled confidentially in accordance with EEO guidelines. (Note: Contact details provided in the job description are subject to change as per the company's policy),
Posted 1 week ago
5.0 - 10.0 years
5 - 7 Lacs
Navi Mumbai
Work from Office
Role: Looking for a Team Lead (Telesales) in a BPO environment with extensive experience in leading telesales teams, driving revenue growth, and optimizing sales processes. The Individual will be responsible for overseeing all telesales operations, implementing strategies to meet and exceed sales targets, and ensuring the efficient functioning of the department. Responsibilities: Motivating the team to achieve / exceed goals Develop and execute telesales strategies and campaigns to drive revenue growth, improve conversion rates, and enhance customer retention Manage forecasting, planning, training (collaborative approach) Ensure compliance (Risk / Fraud Management) Revenue / Financial Management (PnL) Client relationship management Preferred candidate profile Minimum 5 years of relevant work experience in BPO operations Proven track record of leading successful telesales teams and achieving sales targets. Strong analytical skills, with the ability to leverage data to drive performance. Excellent communication, negotiation, and interpersonal skills. Strong leadership and people management skills. Complete understanding of dialer strategy Perks and benefits GLIP & Mediclaim Please share your resume on - 9082299130/matildad@hexaware.com
Posted 1 week ago
3.0 - 8.0 years
0 - 0 Lacs
jaipur
On-site
Job Description: Ensure rollout of FTTx and sales and gross additions in the designated territory. 1. Managing FTTX Business through multiple business Team members. 2. Appointment of Distributors and LCOs as channel partners for distribution 3. Planning and Monitoring the Survey team for Mapping of Cities. 4. To Identify and finalize the areas in city for deployment of Network priority wise. 5. Responsible for New DSA/Distributor Agreement Sign up. 6. Responsible for Building Permission/ Acquisition. 7. New area Roll out Viz Planning of Material and Manpower Deployment. 8. Directing the acquisition team for permission related issues. 9. Coordinating with the internal departments for successful roll out of FTTH Connectivity. 10. Responsible for New Order Booking & Installation of Customers in Connected Buildings. Policy and Process Compliance 1. Safeguard the organizations processes and policies. 2. Strict adherence to SOP and the defined processes 3. Encourage consistent and continuous compliance is followed by all employees and vendors with safety and regulatory requirements, standards and protocols 4. Confirm your actions are compliant as per Information Security Policy
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You will be working as a Tech Support Associate in Adeeba E-Services Pvt. Ltd., an International Contact center catering to offshore consumers and businesses through Telemarketing services. The company has established a strong foundation of customer satisfaction and support functions, emphasizing trust, accountability, and reliability in its products and services. Your role will involve handling inbound calls related to printer, router, and antivirus issues, diagnosing the problems, and recommending suitable solutions to customers. You will also be responsible for selling technical support plans and relevant software to customers. To be considered for this position, you must have at least 6 months to 1 year of experience in outbound tech support. You should possess excellent sales and convincing skills, along with knowledge of handling BLUE SCREEN ERRORS and POP UP CALLS. Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is required. The salary offered for this position ranges from Rs.15,000 to Rs.22,000 per month, along with attractive incentives. The working shift will be in the US time zone. As a Tech Support Associate, you will receive benefits such as a fixed salary on the 1st of every month, huge incentives, 24 leaves per year, comp offs, birthday leaves, daily/monthly incentives, spot incentives, no extension of shift timings, and medical benefits. The company values confidentiality and adheres to EEO guidelines in handling all employee information. If you meet the criteria mentioned above and are interested in this opportunity, please contact Priyanka (HR) at 9804149788 to discuss further details.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact center operating from India and the US since 2014. The company is dedicated to serving offshore consumers and businesses with Telemarketing services, focusing on ensuring high levels of customer satisfaction and unmatched support functions. Our core values include trust, accountability, and reliability, which have not only boosted the performance of our talented team but have also enhanced the productivity of the company and its products through continuous research and development efforts. We are currently seeking individuals for the position of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing problems, recommending solutions, and offering technical support plans and software to customers. Ideal candidates for this position should have: - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of BLUE SCREEN ERRORS and POP UP CALLS - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad This full-time position offers a competitive salary ranging from Rs. 15,000 to Rs. 22,000 per month (fixed) along with lucrative incentives. The shift timings are based on US hours. Additionally, employees will receive fixed salary deposits on the 1st of every month, along with various benefits such as leaves, compensatory offs, birthday leaves, medical benefits, and performance-based incentives. If you are a motivated individual with a passion for technical support and sales, we encourage you to apply for this exciting opportunity. For further details or to apply, please contact Priyanka (HR) at 9804149788. Join us at Adeeba E-Services Pvt. Ltd. and be part of a dynamic team dedicated to delivering exceptional customer support and technical solutions.,
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
New Delhi, Gurugram
Work from Office
Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact-+919899117267 Kashish.
Posted 1 week ago
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