152 Telecom Billing Jobs

Preferred Candidate Profile Telecom Billing Developer will be responsible for designing, configuration, customization, testing and optimizing of telecom COTS products mainly for Rating and Billing (RBM) from Net Cracker, Ericsson Billing from Ericsson, BRM from Oracle, Amdocs, Kenan Billing etc. This role involves understanding the customer business requirement from Requirement gathering sessions, solution design document like HLD, LLD and then configure, develop or customize the Billing product as per the customer requirements. Developers should have a clear understanding of Kernal and Non-Kernal features along with high level understanding of Billing Integration with upstream and downstream systems via API. It may also involves providing L2 and L3 support to the leading telecom service provider for all line of Business like Mobile (Voice, SMS, and Data), Fixed Line,IOT, Lease Line, Internet, VAS and other utility services. The ideal candidate will have a strong background with an End-to-End understanding of Telecom Domain and in depth understanding of Billing Domain along with Proficiency in Pl/SQL and scripting language. Experience Range: 05-10 years Location: PAN India preferably Chennai/Hyderabad Key Responsibilities: Understanding of Business Requirement related to Telecom Rating and Billing like NRC, RC, Discount, Usage Charge, Billing Cycle Execution, Different of taxes, General Ledger and configuration of different product and services like Data, Voice, SMS, VAS etc. Map the business requirement into product features either via Configuration, customization or Non Kernal development i.e. Via Scripts and Code. Ensuring smooth running, monitoring and analysis of Rating, Billing applications. Participate in customer discussions and workshops. PL/SQL code and Scripts to configure and customize the product. Provide technical guidance and mentorship to junior developers and team members. Requirements: Expertise with hands-on experience in at least one of the Rating and Billing COTS products. Ability to write efficiently and maintainable code in PL/SQL along with any scripting Language. End-to-End knowledge of telecom domain. Ability to troubleshoot and resolve Operation issues related to Rating and Billing product along with bill cycle related issues. Ability to provide L2 and L3 support for Rating and Billing customer issues. Well versed in Agile ways of working Good communication skills and fluency in English. Have strong stakeholder management & engagement skills, effective at all levels

Customer Support Associate International Voice Process Location: Bangalore (Electronic City Phase 2 & AMR Tech Park, Hongasandra) Work Mode: Work From Office Shift: Night Shifts (US Time Zones) Transport: 2-Way Cab Provided Job Description We are hiring for Customer Support Associates in an International Voice Process (Customer Support) . The role requires handling inbound and outbound calls, resolving customer queries, and ensuring high-quality customer experience. Candidates should possess strong communication skills and the ability to handle international customers effectively. Roles & Responsibilities Handle customer queries through inbound/outbound calls in an international process. Provide accurate information and resolve customer concerns in a professional manner. Maintain a high level of customer satisfaction by delivering quality service. Meet daily/weekly performance targets related to call quality and productivity. Document customer interactions and follow standard operating procedures. Collaborate with the team to meet process KPIs and ensure smooth workflow. Preferred Candidate Profile Freshers with excellent English communication skills are welcome. Experienced candidates must have a minimum of 6 months in international voice process/customer support. UG/Graduates can apply. Strong interpersonal and problem-solving skills. Willing to work in night shifts . Immediate joiners preferred. Salary Range Approx. 20,000 – 30,000 Take Home + Incentives (based on experience). To Apply: HR Aman – +91 9251688427 | amanglorioushrs1@gmail.com

Position: Manager - Revenue Assurance Business: Property and Asset management, Mumbai Job Overview You will be the face of JLL at the clients site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Understand business and ensures there is integration between business and technology. Work closely with the operations and technical teams and is a major contributor to the requirements specification deliverable Provides analytic support by coordinating data extraction from various databases and data interpretation. Create report templates and data gathering tools to meet desired future standard Data custodian & controller Trend analysis and aligning with account management team Technology Tools incl Helpdesk Trending and Analytics Deliver output files for reports and dashboards Sign off on data roadworthiness Facilitate Reporting on compliances Seek and collate data for analytics Generate MIS and reports as management requirement Predictive reporting Work with finance on budget targets Cross verification of data as per agreed TOR time to time Generate Daily reports, Weekly reports, MMR, QBR, ABR etc. and own the reports. Custodian of all Site team statutory compliances , their documentation and records Would be responsible for all Audits related to compliance and will upload the OGS Compliance tool with all requisite documents Building statutory compliances are to be tracked for expiration and renewals All documentation recording to be ensured on shared folders related to compliance Site details: You will be working at commercial site which is located at Gurgaon. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Sound like you Here is what were looking for: Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. Qualifications You will have a Degree / Diploma in Electrical/Mechanical OR any equivalent, with min 3-5 years of work experience in Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Job Description: Manual Test Engineer Position: Manual Test Engineer Experience: 6-9 years Location: Yerwada, Pune Mode of Work: Hybrid Mode Important Note: Minimum of 5 years of experience in the below billing Mediation. Skills Required: CSG Single View Billing Application CSG Intermediate Billing Application Amdocs Billing Solutions Oracle Billing Solutions Manual Testing UNIX & SQL Responsibilities: Conduct manual testing to ensure the quality and functionality of Amdocs and Oracle billing solutions. Develop and execute test plans, test cases, and scripts for various billing systems. Perform system, integration, regression, and performance testing. Identify, document, and track defects and issues to resolution. Collaborate with development and business teams to understand requirements and ensure test coverage. Utilize UNIX and SQL skills to analyze test results and troubleshoot issues. Participate in design and code reviews to provide insights on testability.

Calvi TEM Operations Specialist to support and manage the Calvi Telecom Expense Management (TEM) platform. Manage day-to-day operations and service delivery of the Calvi TEM platform, used by enterprise customers for telecom invoice visibility

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Strong understanding of telecom billing systems, revenue recognition principles, and regulatory requirements.Fraud detection through product UAT5-6 years of experience in telecom revenue assurance, billing operations, or financial analysis/audit in the telecommunications industry.Experience in pre-bill & post bill validation and complete understanding of bill generation.Experience in reviewing contract and suggesting changes in supportable language.Should have worked on- Revenue Assurance controls and perform data analytics to detect revenue leakages by monitoring real-time data transactions through billing system and network architectures.Data driven risk intelligence through advanced Risk framework (detect multiple leakages and identify unbilled revenue).Continuous monitoring of data stream from partner operators and internal sources.Assist in curbing revenue leakage and maximizing cash flow by identifying anomalies between contract and billing history. Recurring audits to detect errors and fraud by analyzing the network elements transaction & data flow. What are we looking for? Excellent analytical skills with a keen attention to detail and the ability to identify patterns and anomalies in large datasets.Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex concepts to non-technical stakeholders.Proficiency in data analysis tools and techniques, such as SQL, Excel, and data visualization software like Power BI Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Greetings From Peoplefy !! We are looking for an Oracle BRM Consultant Skills :- Strong expertise in Oracle BRM, PDC, Pipeline design, configuration, deployment, and maintenance Strong development experience in Oracle BRM (v7.5 or v12) Strong understanding of Telecom and Experience on CNE concepts: dockers, Kubernetes. Exposure on defect tracking tools like Jira, Azure. Customization in PCM Opcode (C/C++), PCM Java, multilevel discounts, Scripts, and iRules Solid experience with PL/SQL, Linux, and Shell scripting Deep understanding of BRM schema and table structure Domain knowledge in Pricing, Rating, Billing, Invoicing, Adjustments, Revenue Recognition, and Taxation Proven ability to tune BRM performance and debug complex issues Quick adaptability to customized BRM environments Interested candidates for above position kindly share your CVs on gayatri.pat@peoplefy.com with below details - Experience: CTC: Expected CTC: Notice Period: Location:

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Telecom background with good knowledge of revenue assuranceAnalyzing data to identify trends and opportunities for improvement in day-to-day process and enhance revenue recovery opportunitiesExpert knowledge of MS Office products (Excel, Access, PowerPoint)Good Analytical Skills / Effective communication and presentations skillsStrong planning, Critical Thinking & Creative problem-solving approach is expected What are we looking for Candidate should have strong interpersonal skills and stakeholder managementAbility to take initiative, work independently and self-motivated personPrevious experience in Revenue Assurance part will be an added advantage Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Responsibilities: Must have solid understanding of analog & mixed signal design fundamentals Design of basic analog IPs like LDOs, DC-DC converters, ADC/DACs, PLLs,Oscillators, Temperature sensors, Bandgap references and voltage monitors. Circuit design implementation of SERDES blocks like Transmitter, CTLE, SAL,DLL, Phase Interpolator, DFE and FFE Working Experience in Die to Die interconnect high speed IO designs, HBM, DDRand UCIe protocols. Hands on experience on lower FINFET technology nodes Basic analog layout knowledge especially with FINFET technology Expertise in following tools and standards: Cadence and Synopsys mixed signal design tool flow Requirements: The Candidate should have at least 4 years of experience in Analog circuit designand be able to work independently Cadence and Synopsys mixed signal design tool flow Preferred Qualifications: Bachelors or masters degree in electrical engineering or Electronics &Communications.

BRM Support Exp- 3 to 4 yrs Location- Bangalore Immediate Joiner Note- Look for L3 Support , Product Support Education : Bachelors degree in Computer Science, Information Technology, Engineering, or a related field . Experience : 3-4 years of experience in Oracle BRM, with at least 2-3 successful end-to-end BRM implementations Proven experience as an operations lead or shift lead in a production support role for Oracle BRM. Strong background in telecommunications billing, revenue management, or related domains (e.g., BSS/OSS). Technical Skills : Deep understanding of Oracle BRM, including Pricing Design Center (PDC) Experience with BRM APIs, and Unix-based environments. Soft Skills : Strong leadership, communication, and stakeholder management skills. Excellent problem-solving and analytical skills, with a focus on delivering high-quality solutions. Work Environment Schedule : May require 24x7 support or on-call availability for critical system issues.

Customer Retention Strategy : Develop and implement retention campaigns to reduce churn and enhance customer loyalty. Contract Renewals: Manage end-of-term contract negotiations, ensuring timely renewals and upselling opportunities. Win-Back Initiatives: Identify and re-engage former customers through targeted outreach and customized offers. Customer Insights & Feedback: Analyze churn data, conduct exit interviews, and use insights to improve retention tactics. Cross-Functional Collaboration: Work with Sales, Customer Service, and Marketing to ensure seamless customer experience. Performance Monitoring: Track KPIs such as churn rate, renewal rate, and win-back success; report to senior leadership. CRM Management: Maintain accurate records of customer interactions, renewal status, and campaign outcomes. Must Have Skills: Proven experience in customer retention, renewals, or account management (preferably in telecom) Proven experience in a Leadership role. Strong negotiation and communication skills. Data-driven mindset with experience in churn analysis and customer segmentation. Ability to lead and motivate a small team or work independently. Familiarity with CRM platforms (e.g., Salesforce, Zoho, Freshdesk). Strategic thinking with a Business First approach to decision-making.

Role: US Voice Process Customer Support (Telecom) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Shifts (24*7) Working Days: 5 days working | 2 days off Notice Period: Immediate Joiners Only About the Role: We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider. Eligibility : Experience: Minimum 6 months in International Voice / Semi Voice Process (B2C / B2B) Other: Must have prior experience in an Customer Service (voice support) Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (Quality, FCR, SLA adherence) Contact: Insha- 9251688425

UG & Graduates can apply Work Details: 5 Days Working (Rotational Shifts & Week Offs) Both Side Cab Salary: 6-12 months: 28,000 12-17 months: 31,000 18+ months: 35,000 Unlimited Incentives upto - 60k- 70k Shruti Mathur- 7303902860 Required Candidate profile For Hiring Updates Follow the Channel https://whatsapp.com/channel/0029VbATfRUCMY08WHaQCh0E

US Customer Support Location: Pune, Bangalore, Hyderabad, Noida Shift: US Rotational (247) Working Days: 5 Days (2 rotational offs) Interview Mode: Virtual (HR, Ops, Versant) Transport: Both side cabs (500 deduction) Roles & Responsibilities: Handle inbound/outbound calls from US customers. Provide accurate solutions and technical support for voice/semi-voice process. Troubleshoot customer issues and ensure first-call resolution. Maintain customer satisfaction by delivering a professional and empathetic approach. Escalate unresolved issues to higher-level teams when necessary. Adhere to process compliance, quality, and productivity standards. CTC & Benefits: 2 LPA 5 LPA (based on experience) Loyalty Bonus: 20,000 (paid in 2 installments after 6 months) Both side cab facility (500 deduction) Preferred Candidate Profile: Minimum 6 months of experience in International Voice/Semi-Voice Customer Support. Should have basic knowledge of Cross selling and Upselling. Freshers Welcome Graduate / Undergraduate candidates can apply. Age limit: Up to 40 years. Strong communication skills in English (verbal & written) . Good problem-solving and customer-handling skills. Immediate Joiners only . Candidates phone number must be linked with Aadhar card . If Interested then share your updated resume on whatsapp - 8306474104

Role: US Voice Process Customer Support (Telecom) Location: Pune (Work from Office) CTC: Up to 4.92 to 5.4 LPA Shift: US Shifts (24*7) Working Days: 5 days working | 2 days off Notice Period: Immediate Joiners Only About the Role: We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider. Eligibility : Experience: Minimum 6 months in International Voice / Semi Voice Process (B2C / B2B) Other: Must have prior experience in an Customer Service (voice support) Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (Quality, FCR, SLA adherence) Contact: Insha- 8081006422

You will prioritize test execution, hands-on validation, and certification of the software readiness by accomplishing test procedures and/or scripts either manually or by automated tools. You will supervise and report on the test execution in a timely manner, with attention given to achieving outstanding quality. It is essential to capture and detail the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage. Additionally, you will analyze reports and discrepancies to resolve root causes, evaluate script failures at a high level, compare and analyze system behavior vs. expected results/important metrics based on business and technical requirements, identify issues, propose system improvements, and perform repetitive test execution to resolve identified issues. Furthermore, you will participate and contribute to internal design reviews of testing materials. All you need is telecom billing experience (preferable), effective and clear communication skills, mainframe batch knowledge with hands-on experience on JCL, COBOL, VSAM, and CICS, hands-on experience with DB2/IMS/IDMS, hands-on experience in Batch Scheduler (ESP/CA7), hands-on experience in resolving abends/errors, hands-on experience in Connect Direct (C:D) and MQ series, test data preparation in the mainframe (feed data to batch cycle), automation tool (QTP, REX) using the Mainframe platform, proficiency in at least one cloud platform such as AWS, Azure, experience of System Testing Life Cycle (STLC), experience in test/defect management tools, experience in writing Quality Test Design independently, experience in Test Execution Independently, and stakeholders collaboration. You will love this job because you get the chance to work with the industry's most ground-breaking testing technologies and help customers shift into the new testing realities of the digitized world. Additionally, you will have the opportunity to work in a growing organization with ever-growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs. Amdocs offers a wide range of stellar benefits including health, dental, vision, and life insurance, as well as paid time off, sick time, and parental leave. Amdocs is an equal opportunity employer welcoming applicants from all backgrounds and is committed to fostering a diverse and inclusive workforce.,

Implement billing solutions using Oracle BRM Configure billing cycles and pricing Support integration with CRM and ERP

Implement billing solutions using Oracle BRM Configure billing cycles and pricing Support integration with CRM and ERP

Implement billing solutions using Oracle BRM Configure billing cycles and pricing Support integration with CRM and ERP

Implement billing solutions using Oracle BRM Configure billing cycles and pricing Support integration with CRM and ERP

Implement billing solutions using Oracle BRM Configure billing cycles and pricing Support integration with CRM and ERP

Implement billing solutions using Oracle BRM Configure billing cycles and pricing Support integration with CRM and ERP

Implement billing solutions using Oracle BRM Configure billing cycles and pricing Support integration with CRM and ERP

Implement billing solutions using Oracle BRM Configure billing cycles and pricing Support integration with CRM and ERP

Implement billing solutions using Oracle BRM Configure billing cycles and pricing Support integration with CRM and ERP