277 Telecom Billing Jobs

What you'll do Company Overview: We are hiring enthusiastic and customer-focused individuals as Customer Support Executive for a reputed INTERNATIONAL BPO ONLY INTERNATIONAL BPO CANDIDATES SHOULD APPLY Location: HYDERABAD Contact person: HR TANAYA 8657002779 Hiring for Customer Support Executive process Job Title: Customer Service Executive Inbound Voice (Billing B2C) Key Responsibilities: Handle inbound customer calls professionally Resolve billing-related queries and service requests Provide basic technical support and accurate information Maintain quality and compliance standards Ensure customer satisfaction on every interaction Eligibility Criteria: Education: Undergraduate / Graduate + ...

Roles and Responsibility Design and develop comprehensive solutions for clients in the OSS/BSS domain. Collaborate with cross-functional teams to identify business requirements and design technical solutions. Develop and maintain detailed solution architecture documentation. Provide technical leadership and guidance to junior team members. Participate in code reviews and ensure high-quality deliverables. Stay up-to-date with industry trends and emerging technologies in OSS/BSS. Job Requirements Strong understanding of OSS/BSS principles and technologies. Experience in designing and implementing large-scale solutions. Excellent problem-solving skills and attention to detail. Ability to work c...

Experience: 5+ years as STRIIM Developer Domain: Telecom domain experience is a plus Communication: Excellent verbal and written communication skills Responsibilities: Build and configure real-time data pipelines Work on CDC connectors and transformations Integrate Striim with data lakes and downstream systems Qualifications Bachelor of Engineering

Required Technical Skill Set: Mediation Zone (MZ) Developer with Telecom Billing, SQL & Unix experience to design and develop changes in MZ. Must Have Skills: 4+ years of experience in Digital Route Mediation Zone Development Strong understanding of telecom mediation, charging, and billing processes Experience in SQL and Linux Good communication skills Knowledge of integration protocols (e.g., REST, SOAP, FTP) Good to Have Skills: Knowledge of Kenan Billing Knowledge of DevOps and related tools Desired Skills: SQL, Unix, Telecom Billing Qualifications Bachelor of Technology

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveStrong understanding of telecom billing systems, revenue recognition principles, and regulatory requirements.Should have worked on- Revenue Assurance controls and perform data analytics to detect revenue leakages by monitoring real-time data transactions through billing system and network architectures.Data drive...

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveStrong understanding of telecom billing systems, revenue recognition principles, and regulatory requirements.Should have worked on- Revenue Assurance controls and perform data analytics to detect revenue leakages by monitoring real-time data transactions through billing system and network architectures.Data d...

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveExperience in reviewing contract and suggesting changes in supportable language.Proficiency in data analysis tools and techniques, such as SQL, Databricks, Palantir. Experience in Machine learning , Gen AI Excellent analytical skills with a keen attention to detail and the ability to identify patterns and anomalies i...

Job Title: Customer Support Executive US Telecom Process (Voice & Chat) Job Location: Noida – Work From Office (WFO) Process: US Telecom – Voice & Chat Support Experience Required: Minimum 6 Months of experience in International BPO / Customer Support CTC: Up to 5 LPA Shift: US Shifts (Night Shift) Working Days: 5 Days Working (2 Days Rotational Off) Job Description: We are hiring Customer Support Executives for a US Telecom Process. The role involves handling inbound customer queries via calls and chats, resolving service issues, billing inquiries, and providing excellent customer experience. Desired Candidate Profile: Minimum 6 months experience in International BPO / Customer Support Exce...

As a Software Test Team Lead at Amdocs, you will carry out management responsibilities for a group of testing engineers. Your role will involve planning, designing, and executing tests while providing professional and technical leadership to the team. Here's what your job will look like: - Lead and mentor small teams of functional, automation, and nonfunctional testing within a specific project or product. - Ensure all project deliverables are completed to the required level of quality and promote team engagement and motivation. - Provide technical and professional leadership to testing team members. - Contribute to test estimations, plan resource needs, and ensure effective task allocation....

You will be responsible for prioritizing test execution, hands-on validation, and certification of software readiness. Your job will involve: - Accomplishing test procedures and/or scripts either manually or by automated tools. - Supervising and reporting on the test execution in a timely manner with attention given to achieving outstanding quality. - Capturing and detailing the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage. - Analyzing reports and discrepancies to resolve root cause and evaluate script failures at a high level. - Comparing and analyzing system behavior vs. encouraged results/importa...

Hello Candidates, Tech Mahindra is hiring for one of its International Voice Process. Process - Voice & Chat Location - Noida(WFO) Roles and Responsibilities Manage incoming phone calls & chat of US customers. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Identify and assess customers needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Eligibility Excellent communication skill is required. Under Graduate/ Graduate both can apply Min. 6 months of experience is mand...

Mega Walk-in Drive at Tech Mahindra- International Process- WFO Company name : Tech Mahindra Role : Customer Support Associate/ Sr. Customer Support Associate LOB : Voice / Non-Voice Work Location- NSEZ Interview Location: B19,TechMahindra, Sec 62 Noida Opp to DME college Why Join Tech Mahindra Kickstart your career with a global technology leader! If you are passionate about customer service, have excellent communication skills, and are open to working in rotational shifts, this is the perfect opportunity. What We Offer Salary: 3.70 to 5 LPA Both-Side Cab Facility 5 Days Working (2 Split Week-Offs) Rotational Shifts 247 (9.5 hrs including 1 hr break) Modern, fully equipped office workspace ...

JD for Senior Coordinator POTS Provisioning 1. Manage the order life cycle for different types of orders for POTS line in the US region which not only includes placement of orders but to ensure that the orders are error free and a billing completion is received on the same. 2. Order type includes New Install, Reinstatements, FAC to UNE, Conversions, Account Migration, Platform Change, Copper to Fibre orders, Deny, Restore, hunting configuration and MACD orders as per customer/End user requirement. 3. Efficiently place all the order types into different vendor portals as per the requirement. 4. Provide timely updates on the orders to all the stake holders and incorporate the same onto the cor...

Must have 2 Yrs exp as a Operations Manager 8 Years exp require in Customer Support/Telecom domain Skills- Telecom/Customer support/Voice process/SLA/Shrinkage/Attrition CTC- 18 LPA WFO US Shifts Graduates 5 Days working 2 Way cabs Contact-9509529566

Greeting from Trigent !! Call nagarathna for more info : 7892759396 Nagarathna_g@trigent.com Any graduate or undergrad from Govt. recognized universities Good customer service skill with command on written communication skills • Ability to multi- task in usage of different applications and tools 10+2 Under-graduates with minimum 6 months prior call center experience preferred In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. •Candidate expected interactions are within Candidate team and direct supervisor. •Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on...

Required Skills (Must-Have) Proficiency in C/C++ Strong hands-on development experience with PCM/PCP Expertise in SQL and PL/SQL Experience with scripting languages such as Shell, Perl, or Python Deep understanding of Oracle BRM architecture , including CM, DM, policy frameworks, and BRM schema Strong practical experience across key BRM modules such as Billing, Invoicing, Pricing, Usage/Pipeline, and Subscription Ability to design, code, test, and troubleshoot BRM opcodes, policies, and pipeline configurations Ability to complete hands-on BRM development tasks as part of the interview evaluation Strong analytical and problem-solving skills for debugging BRM internals and performance issues P...

You will be responsible for: - Handling customer queries related to telecom billing and providing accurate resolutions - Escalating unresolved issues to the concerned team following proper SOPs - Maintaining high customer satisfaction by providing professional and prompt support - Documenting customer interactions accurately in the system - Collaborating with internal teams for issue resolution and process improvements About the company: Vaidik EduServices was incorporated in the year 2011. They offer online tutoring, homework help, textbook solutions, assessment development, and recruitment services to clients based in India and overseas.,

Hi, We are looking for Kenan FX/Billing for our leading client at Pune location. Exp -3.5yrs to 9yrs Skill- Kenan only (kenan FX or Kenan billing) whether its functional,support or testing or development profile. Notice Period - Immediate to 30 days Work location -Pune Role & responsibilities The Senior Software Engineer is responsible to develop software based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements. Preferred candidate profile Looking for hand on experience on Kekan FX whether it is functional. Support. development or testing. Intereste...

Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do Provide basic to advanced configuration and operational support of telecommunications billing systems Assist with day-to-day telecommunications operations, analysis and troubleshooting In-depth knowledge of Telecom Billing for retail and bulk customer processes Perform billing analysis, invoice review and invoice breakdown Work on the allocated tasks and requests based out of the SOPs and can create the SOPs also Drive the daily alignment call with custo...

Greetings from TCS! TCS is looking for Mediation Developer Location: Hyderabad Experience: 4 years and above Job Description: Mediation Zone (MZ) Developer with Telecom Billing, SQL & Unix Experience to design and develop changes in MZ Skill set: 1. Experience in Digital Route Mediation Zone Development 2. Experience in SQL and Linux 3. Good Communications skills 4. Understanding of Telecom Billing & Telecom BSS 5. Knowledge on Kenan Billing 6. Knowledge on DevOps and Tools Thanks & Regards, Md Shahid, TCS

Job Description - PL/SQL Developer for RBM/NRM/ZIRA Billing COTS Product Proven work experience (4 -8+ years ) in software development, with specific experience in RBM/NRM/ZIRA COTS products, ideally within the telecom or financial billing domain Hands-on experience with tools (e.g. Confluence, SonarQube, Jenkins, GitHub, Docker) Design, develop, and maintain complex databases using Oracle and PL/SQL. This includes creating and optimizing PL/SQL packages, procedures, functions, triggers, and views Write and tune complex SQL queries for optimal performance, ensuring efficient data retrieval and manipulation. Work closely with application developers, business analysts, and other stakeholders t...

Hiring for Customer Billing Voice – International BPO. Any Graduate/Undergraduate with 6–18+ months intl. customer service experience. Excellent communication, query handling, basic computer skills. Must be willing to work in US shifts. Required Candidate profile Handling telecom billing queries Customer resolution expertise Excellent communication & interpersonal skills Strong comprehension ability Basic computer knowledge Willingness to work in US shifts

Position Overview The Oracle BRM Developer will play a key role in delivering enterprise-scale Billing and Revenue Management enhancements supporting the Visa migration initiative and ongoing BRM transformation efforts. The role requires strong technical depth across BRM modules, coding expertise in BRM-specific technologies, and the ability to design, build, and optimize BRM solutions in a high-performance environment. Candidates must have 5-10 years of hands-on BRM development experience and be capable of executing real BRM development tasks independently, including policy opcode development, pipeline configuration, billing customizations, invoicing enhancements, and troubleshooting comple...

BRM Developer Location: Bangalore Notice Period: 0 to Immediate. BRM developer: 6+ years of industry experience working on BRM/ECE/PDC with good domain knowledge on BSS/OSS Responsibilities: • Working Knowledge of all the BRM modules (Subscription Management, Billing & Invoicing, Payments & Account Receivable, Collections, Integration) • Experience in understanding the requirement and translating that to functional and low-level design • Strong C, C++ programming skills and knowledge on Java technologies. Experience in C/C++, Oracle 12c/19c, PL / SQL, PCM Java, BRM Webservice, Scripting language (perl/python)

Job Description: Seeking a skilled Oracle BRM Production Support Engineer and provide high-quality support for our billing and revenue management systems. The ideal candidate will have strong technical expertise in Oracle BRM and a proven track record in handling critical production issues, performance tuning, and issue resolution in a 24x7 environment. Key Responsibilities: • Monitor and support Oracle BRM production systems to ensure high availability and performance. • Investigate and resolve incidents, perform root cause analysis, and implement preventive measures. • Perform day-to-day BRM operations, including billing cycles, invoicing, and collections. • Coordinate with cross-functiona...