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Jobs in sonipat
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GoMechanic.in
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Service Advisor

Service Advisor

GoMechanic.in

2 - 6 years

0 Lacs

sonipat haryana

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer satisfaction customer service interpersonal skills collaboration customerfocused service communication abilities aftersales services problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

As a Service Advisor at GoMechanic, you will play a crucial role in ensuring customer satisfaction and providing exceptional customer service at our Sonipat location. Your primary responsibility will be to address customer needs, deliver aftersales support, and coordinate with our workshop team to ensure timely and high-quality service delivery. - Possess strong customer satisfaction, customer-focused service, and customer service skills. - Excellent communication abilities to effectively interact with customers, understand their requirements, and provide necessary support. - Experience in aftersales services to meet and exceed customer expectations. - Interpersonal skills and problem-solving capabilities essential in resolving customer queries and concerns efficiently. - Collaboration with the workshop team is key for achieving common goals and contributing to the overall success of service operations. While not mandatory, any relevant experience in the automotive industry will be advantageous in adapting quickly to our processes and enhancing your performance in this role.,

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Service Advisor