11 Customerfocused Service Jobs

Job Description: As a Service Advisor at SERVALL, you will play a crucial role in providing top-notch customer service in the field of multi-brand two-wheeler maintenance. Your primary responsibility will be to ensure that our customers receive exceptional service that exceeds their expectations. Located in Navsari, you will be the face of our company, focusing on understanding and addressing the needs of our clients. Your daily tasks will revolve around delivering customer-focused services, maintaining effective communication with clients, managing aftersales services, and overall, ensuring the highest levels of customer satisfaction. Your ability to prioritize customer needs and provide solutions in a timely manner will be key to excelling in this role. To succeed as a Service Advisor, you must possess excellent communication skills, a strong background in customer service, and a knack for ensuring customer satisfaction. Your experience in aftersales services, coupled with your organizational and interpersonal skills, will enable you to thrive in this fast-paced environment. Prior exposure to the automotive industry would be advantageous, and while a high school diploma or equivalent is required, additional qualifications in automotive services would be a definite plus. If you are passionate about delivering exceptional service, have a keen eye for customer needs, and are looking to contribute to a team dedicated to setting new standards in customer satisfaction, then this role at SERVALL is the perfect opportunity for you. Join us in our mission to become the premier service provider in the industry, and make a meaningful impact on our customers" experiences.,

The role of a Car Service Advisor based in Anekal is a full-time on-site position that requires managing customer relations, ensuring customer satisfaction, and providing customer-focused service. In this role, you will be responsible for handling aftersales service, leading communication between the service department and customers, and ensuring all customer service needs are met promptly and efficiently. To excel in this position, you should possess customer-focused service and customer satisfaction skills. Strong communication skills are essential, along with experience in aftersales service. Additionally, excellent interpersonal and problem-solving abilities are crucial for this role. The ability to work efficiently in a fast-paced environment is also required. While a bachelor's degree in Business Administration, Automotive Technology, or a related field is a plus, prior experience in the automotive industry is highly desirable. Join our team and be a key player in delivering top-notch service to our customers.,

As a Service Advisor RSA (Roadside Assistance) at Scoo EV, you will play a crucial role in ensuring customer satisfaction through customer-focused service and aftersales support. Located in Bengaluru, you will be responsible for managing and resolving customer inquiries, maintaining regular communication with customers, and efficiently handling aftersales processes. Your direct interaction with customers will be vital in meeting their needs promptly and effectively. To excel in this role, you must possess proficiency in Kannada, English, and Hindi, with Telugu and Tamil being advantageous. Your ability to prioritize customer satisfaction, deliver customer-focused service, and exhibit strong customer service skills will be key to your success. Excellent communication skills are essential for effectively handling customer queries and providing timely solutions. Collaborating effectively with team members to ensure a smooth operational workflow is essential. Any knowledge of the electric vehicle industry will be beneficial. While a high school diploma or equivalent is required, additional qualifications in automotive or customer service will be advantageous. Join Scoo EV in revolutionizing the daily commuting experience with emission-free electric vehicles and actively contributing to the reduction of air pollution and global warming. Be a part of our journey to provide rider-centric solutions and personalized e-bikes to over 2,000 customers in Bengaluru.,

As a Customer Service Associate (CSA) at Lawyerpanel.org, you will be based in New Delhi and play a crucial role in delivering exceptional customer support to individuals facing legal challenges related to unpaid debt and harassment. You will be the first point of contact for customer inquiries via telephone, ensuring a high standard of customer-focused service and satisfaction. Your responsibilities will include handling customer inquiries with a strong telephone manner, providing effective solutions to client issues, and maintaining a positive customer experience throughout interactions. Your role will be pivotal in upholding the reputation of Lawyerpanel.org as a trusted provider of expert legal advice and representation. To excel in this position, you should possess excellent customer-focused service skills, strong telephone etiquette, and exceptional interpersonal and communication abilities. Working collaboratively in a team environment, you will leverage your previous experience in customer support roles to deliver timely and effective solutions to client needs. Join our dynamic team at Lawyerpanel.org and contribute to our mission of supporting individuals with genuine legal problems through expert legal advice and representation. If you have proficiency in relevant computer applications and a passion for customer service, we welcome your application to be part of our dedicated team in New Delhi.,

You will be joining an automotive company based in Destin, Florida, dedicated to delivering exceptional automotive services and guaranteeing customer contentment. Our organization thrives on a culture of distinction and unwavering dedication to our clientele. By becoming a part of our team, you will be contributing to a vibrant and innovative entity. As a Service Advisor in New Delhi, you will undertake a full-time on-site role, focusing on managing customer inquiries, delivering customer-centric services, ensuring customer satisfaction, and streamlining aftersales support. Your daily responsibilities will encompass effective communication with customers, addressing their queries, and collaborating with the service team to ensure prompt service provision. The ideal candidate for this role should possess outstanding customer satisfaction, customer-focused service, and customer service skills, along with excellent communication abilities. Experience in providing aftersales support, strong problem-solving capabilities, and the capacity to thrive in a team-oriented setting are essential. Prior involvement in the automotive industry would be advantageous, and a Bachelor's degree in a related field is preferred.,

As a Commercial Service Advisor and Floor Quality Controller, you will be responsible for managing customer satisfaction, delivering customer-focused services, handling service queries, maintaining communication channels, and overseeing aftersales support. The role is full-time and hybrid, with tasks based in Rajahmundry and some work from home flexibility. Your daily tasks will involve ensuring customer satisfaction by providing top-notch services, addressing customer inquiries promptly, and maintaining effective communication with clients. You will also be responsible for monitoring floor operations to uphold quality standards and enhance the overall customer experience. To excel in this role, you should possess skills in Customer Satisfaction, Customer-focused Service, and Customer Service. Strong communication skills are essential for effectively liaising with customers and team members. Experience in Aftersales support will be beneficial, along with excellent problem-solving and organizational abilities. The ability to work both independently and in a hybrid work environment is crucial for this position. Previous experience in service advisor roles or quality control will be advantageous. A Bachelor's degree or relevant qualifications in Business, Communications, or a related field will further support your success in this role.,

As a Service Advisor at Shaman Triumph in Mumbai, you will be responsible for managing customer interactions, ensuring customer satisfaction, and delivering customer-focused service in the Premium 2-Wheeler Segment. Your day-to-day tasks will include addressing customer inquiries and concerns, coordinating aftersales services, and maintaining communication with customers regarding their service requirements. Additionally, you will assist in maintaining service records and ensuring quality standards are met. To excel in this role, you should possess Customer Satisfaction, Customer-focused Service, and Customer Service skills. Strong communication skills, both written and verbal, are essential for effective interaction with customers. Previous experience in Aftersales services in the automotive industry will be advantageous. Your interpersonal and relationship-building skills will play a key role in building strong customer relationships. The ability to work efficiently in a fast-paced environment is crucial for success in this role. A passion for the automotive industry, particularly 2-wheelers, is a definite plus. Possessing relevant certifications or a diploma in Automotive Technology or a related field will be beneficial in meeting the job requirements.,

You will be working as a full-time Service Advisor at our Gurugram location, focusing on delivering exceptional customer service and aftersales support to ensure utmost customer satisfaction. Your daily responsibilities will include handling customer inquiries, providing product service details, resolving service-related issues, and maintaining regular communication with customers to keep them updated on service progress. Additionally, you will collaborate with internal departments to ensure efficient customer-centric service delivery. To excel in this role, you should possess strong customer-focused service skills, effective communication abilities, and a proven track record in aftersales and customer support. Your problem-solving skills, attention to detail, and capacity to work harmoniously with teams will be essential. Prior experience in the agriculture industry would be advantageous, and a Bachelor's degree in Business Administration, Agriculture, or a related field is preferred.,

As a Service Advisor at KTL AUTOMOBILE PRIVATE LIMITED in Madhya Pradesh, India, you will play a crucial role in ensuring customer satisfaction through customer-focused service, effective communication, and aftersales support. Your responsibilities will include addressing customer inquiries, providing assistance, and maintaining strong relationships to enhance the overall customer experience. To excel in this role, you should possess exceptional customer service skills with a keen focus on customer satisfaction. Your ability to communicate effectively, both verbally and in writing, will be vital in resolving customer issues and providing necessary support. Prior experience in aftersales support is advantageous, as it will enable you to address customer concerns promptly and efficiently. The ideal candidate will thrive in a fast-paced environment, demonstrating the flexibility to adapt to changing needs and priorities. While experience in the automotive industry is preferred, candidates with a Diploma or Bachelor's degree in Automotive Technology or a related field will also be considered. Join our team and contribute to delivering top-notch service to our valued customers.,

As a Service Advisor at GoMechanic, you will play a crucial role in ensuring customer satisfaction and providing exceptional customer service at our Sonipat location. Your primary responsibility will be to address customer needs, deliver aftersales support, and coordinate with our workshop team to ensure timely and high-quality service delivery. To excel in this role, you must possess strong customer satisfaction, customer-focused service, and customer service skills. Your excellent communication abilities will enable you to effectively interact with customers, understand their requirements, and provide them with the necessary support. Additionally, your experience in aftersales services will be valuable in meeting and exceeding customer expectations. Your interpersonal skills and problem-solving capabilities will be essential in resolving customer queries and concerns efficiently. Collaboration with the workshop team is key, and your ability to work harmoniously with colleagues to achieve common goals will contribute to the overall success of our service operations. While not mandatory, any relevant experience in the automotive industry will be advantageous in adapting quickly to our processes and enhancing your performance in this role. Join us at GoMechanic, where we are committed to revolutionizing the car servicing industry through technology, innovation, and exceptional customer service.,

As a Senior Customer Service Advisor at our company based in Ahmedabad, you will play a key role in addressing customer inquiries, offering support and guidance on our products and services, and ensuring overall customer satisfaction. Your primary responsibilities will include handling customer interactions with professionalism, maintaining a proficient telephone manner, and delivering timely and accurate information to our valued customers. To excel in this position, you must possess customer-focused service skills, exceptional telephone etiquette, and a strong ability to provide top-notch customer support. Your communication skills should be excellent, allowing you to effectively engage with customers and address their needs. Additionally, your problem-solving abilities will be crucial in resolving any issues or concerns that may arise during customer interactions. While working on-site, you will have the opportunity to showcase your expertise in customer service and leverage your experience to enhance our customers" overall experience. A background in the automobile industry would be advantageous for this role, although it is not mandatory. We are looking for candidates with a Bachelor's degree or equivalent experience in customer service who are eager to contribute to our team and uphold our commitment to exceptional customer service.,