Service Advisor - RSA

As a Service Advisor RSA (Roadside Assistance) at Scoo EV, you will play a crucial role in ensuring customer satisfaction through customer-focused service and aftersales support. Located in Bengaluru, you will be responsible for managing and resolving customer inquiries, maintaining regular communication with customers, and efficiently handling aftersales processes. Your direct interaction with customers will be vital in meeting their needs promptly and effectively. To excel in this role, you must possess proficiency in Kannada, English, and Hindi, with Telugu and Tamil being advantageous. Your ability to prioritize customer satisfaction, deliver customer-focused service, and exhibit strong customer service skills will be key to your success. Excellent communication skills are essential for effectively handling customer queries and providing timely solutions. Collaborating effectively with team members to ensure a smooth operational workflow is essential. Any knowledge of the electric vehicle industry will be beneficial. While a high school diploma or equivalent is required, additional qualifications in automotive or customer service will be advantageous. Join Scoo EV in revolutionizing the daily commuting experience with emission-free electric vehicles and actively contributing to the reduction of air pollution and global warming. Be a part of our journey to provide rider-centric solutions and personalized e-bikes to over 2,000 customers in Bengaluru.,