Commercial Service Advisor And Floor Quality Controller

As a Commercial Service Advisor and Floor Quality Controller, you will be responsible for managing customer satisfaction, delivering customer-focused services, handling service queries, maintaining communication channels, and overseeing aftersales support. The role is full-time and hybrid, with tasks based in Rajahmundry and some work from home flexibility. Your daily tasks will involve ensuring customer satisfaction by providing top-notch services, addressing customer inquiries promptly, and maintaining effective communication with clients. You will also be responsible for monitoring floor operations to uphold quality standards and enhance the overall customer experience. To excel in this role, you should possess skills in Customer Satisfaction, Customer-focused Service, and Customer Service. Strong communication skills are essential for effectively liaising with customers and team members. Experience in Aftersales support will be beneficial, along with excellent problem-solving and organizational abilities. The ability to work both independently and in a hybrid work environment is crucial for this position. Previous experience in service advisor roles or quality control will be advantageous. A Bachelor's degree or relevant qualifications in Business, Communications, or a related field will further support your success in this role.,