Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Bodyshop Advisor located in Lucknow. The Bodyshop Advisor will be responsible for managing customer relationships, providing estimates for repairs, coordinating with the bodyshop team, ensuring the timely completion of repairs, and maintaining accurate documentation. The Bodyshop Advisor will also handle customer inquiries, provide updates on repair status, and ensure customer satisfaction through effective communication and service delivery. Qualifications Customer Service, Communication, and Relationship Management skills Experience in providing repair estimates and coordinating repair processes Knowledge of bodyshop operations and automotive repair Documentation and Record-Keeping skills Excellent organizational and time management skills Problem-Solving and Conflict Resolution skills Familiarity with industry-standard software and technology Ability to work independently and as part of a team Prior experience in the automotive industry is a plus High school diploma or equivalent; further education or certification in automotive repair or related fields is beneficial
As a Service Advisor at KTL AUTOMOBILE PRIVATE LIMITED in Madhya Pradesh, India, you will play a crucial role in ensuring customer satisfaction through customer-focused service, effective communication, and aftersales support. Your responsibilities will include addressing customer inquiries, providing assistance, and maintaining strong relationships to enhance the overall customer experience. To excel in this role, you should possess exceptional customer service skills with a keen focus on customer satisfaction. Your ability to communicate effectively, both verbally and in writing, will be vital in resolving customer issues and providing necessary support. Prior experience in aftersales support is advantageous, as it will enable you to address customer concerns promptly and efficiently. The ideal candidate will thrive in a fast-paced environment, demonstrating the flexibility to adapt to changing needs and priorities. While experience in the automotive industry is preferred, candidates with a Diploma or Bachelor's degree in Automotive Technology or a related field will also be considered. Join our team and contribute to delivering top-notch service to our valued customers.,