Job Responsibilities: You will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of software applications. This role involves close collaboration with developers and product managers to create robust and scalable testing frameworks for the products across Concord. You work with cross functional, passionate agile project teams to ensure test quality is driven by automation of the functional and integration test cases. He/She will report to the Project Manager and work with the peers of Concord Product Engineering Group. Design and implement automated test scripts using tools such as Selenium and Playwright. Develop and maintain test frameworks for functional, regression, performance, and integration testing. Work closely with developers and QA analysts to identify test requirements and ensure full test coverage. Interact with product owner, product managers for any requirement clarifications. Maintain and expand automated testing infrastructure. Execute test cases and analyze test results to identify bugs and performance issues. Participate in code reviews and contribute to quality engineering best practices. Continuously improve the efficiency, scalability, and reliability of automated testing. Integrate automated tests with CI/CD pipelines (e.g., Azure, Jenkins, GitHub). Document test strategies, plans, and results clearly and effectively. Identify and suggest changes to predetermined quality guidelines and policies. Job Skill Requirement: A minimum of 3+ years of experience with UI/UX testing in a QA and/or application development environment. Experience with developing frameworks for web-based applications (SaaS experience preferred). Strong proficiency in at least one programming/scripting language (e.g., Java, JavaScript, C#). Sound knowledge in Selenium and Rest API is must. Experience with other tools like Playwright, Cypress, etc is an added advantage. Understanding of web technologies (HTML, CSS, JavaScript) and RESTful APIs. Hands-on current experience authoring, building, and adopting large-scale, automation frameworks with well-balanced coverage across UI, functional, API and back-end cloud integration (including end-to-end automation) Experience with different test automation approaches (including BDD and hybrid) and technology stacks (Java, .NET) supporting microservices. Other technologies of interest include SoapUI, Postman, JMeter, or Visual Studio Load Test. Integrate test automation into CI/CD process and instrumenting full SDLC automation (With Azure DevOps is plus) Experience of NLP (natural language processing) or MBTA (Model-based test automation) based applications is a PLUS. Knowledge of training and predict processes in ML Models and ML algorithms is desired. Degree level qualifications in a technical (or related) subject would be advantageous but not mandatory. Significant experience in Agile Testing Process Proven successes in testing product development using Microsoft .NET and SQL server technologies. Industry certifications in the relevant areas is a plus. Primary: Automation, Selenium with Java, Playwright & Rest API.
About the Role: Were looking for a sharp, detail-oriented Junior Data Annotator to support our AI and Machine Learning initiatives. You ll work on tagging and organizing data that powers intelligent systems, collaborating with engineers and researchers to improve model performance. If you enjoy working with data, solving problems, and learning about AI this is your launchpad. Key Responsibilities: Accurately annotate large volumes of data (text, image, documents) to train machine learning models. Collaborate with AI engineers to understand requirements and review model outputs. Track annotation progress, quality, and timelines. Help maintain clean, well-structured datasets for AI projects. Monitor annotation quality, log defects, and suggest improvements. Report issues and feedback related to annotation tools and workflows. Support basic script execution and version control for annotations via GitHub. Participate in regular quality checks and feedback loops. Required Skills & Qualifications: 1-2 years of experience in data annotation, QA, or a similar role. Basic understanding of annotation workflows, tools, and quality metrics. Comfortable working with large datasets and repetitive tasks with precision. Familiarity with Excel and basic SQL. Exposure to Python scripting and using GitHub for version control. Strong communication skills and attention to detail. A team player with a learning mindset and a knack for staying organized. Nice to Have: Experience with OCR, document processing, or healthcare data. Interest in AI, machine learning, or natural language processing. Ability to spot patterns and think critically about edge cases in data. Ability to interpret with Power BI dashboards reports If youre curious, committed, and looking to build a strong foundation in the AI data space, we d love to hear from you. This is a great opportunity to grow alongside a fast-moving AI team
Job Summary: We are seeking a technically skilled and service-driven IT Specialist to provide comprehensive support to both remote and office-based users. This role involves managing user issues, maintaining systems, and ensuring smooth IT operations across a hybrid work environment. The ideal candidate will have strong experience with Microsoft 365 Admin Centers, basic networking, and a broad set of technical skills. Job Description: Provide remote and onsite technical support for hardware, software, and network issues. Support users working from home and in-office, ensuring consistent service quality. Manage user accounts, licenses, and configurations in Microsoft 365 Admin Centers (Exchange, Teams, SharePoint, Intune, Azure AD). Troubleshoot issues related to Windows OS, Microsoft 365 apps, VPN, printers, and network connectivity. Support endpoint management using tools like Microsoft Intune or SCCM. Log, track, and resolve incidents using Jira and SolarWinds Service Desk. Maintain and update IT asset records, including hardware inventory, software licenses, and device assignments. Assist with onboarding/offboarding processes, including provisioning of devices and access. Maintain documentation of issues, resolutions, and standard procedures. Skills Required: Microsoft 365 Admin Centers: Exchange Online, Teams, SharePoint, Intune, Azure AD. Operating Systems: Windows 10/11, basic MacOS support. Endpoint Management: Microsoft Intune, Autopilot. Networking Basics: TCP/IP, DNS, DHCP, VPN, LAN/WAN troubleshooting. Remote Support Tools: Microsoft Remote Desktop, AnyDesk. Security & Compliance: MFA, Conditional Access, BitLocker, Defender for Endpoint. Scripting (basic): PowerShell for user and device management tasks. Ticketing & Asset Tools: Jira, SolarWinds Service Desk, or similar platforms. Cloud Services: Basic understanding of Azure services and cloud identity management. Hardware Support: Laptops, desktops, docking stations, printers, and peripherals. Working Conditions: The employee will collaborate with the Director of Operations (India) to help ensure that policies and practices are in place for efficient IT operations across offices in India. Preferred qualifications include additional certifications such as ITIL Foundation, MS-900, MD-102, AZ-104, and CompTIA Network+. Experience supporting hybrid or remote work environments, familiarity with mobile device management (MDM) and BYOD policies, and knowledge of Active Directory and Group Policy are also valued. Candidate should be based in Jaipur but will be required to implement process and maintain records at both locations (Chennai & Jaipur).
Job Summary We are seeking a highly skilled Principal Engineer (Full Stack) with deep expertise in .NET, AngularJS, and the latest Angular versions, along with strong proficiency in Azure-based architectures. The ideal candidate is a hands-on technical leader who can design end-to-end systems, guide complex decision-making, enforce engineering best practices, and ensure high-quality, scalable, and secure solutions.. This role requires proven experience in architecture design, unit testing, automation, and quality engineering to deliver enterprise-grade, scalable, and secure solutions. - Job Responsibilities Partner with stakeholders during definition and planning phases to evaluate, recommend, and adopt technologies/frameworks that ensure scalability, flexibility, and long-term system viability. Lead end-to-end architecture and design, ensuring performance, security, resilience, and compliance with regulatory requirements (HIPAA, HITRUST). Translate complex requirements into implementable solutions, collaborating closely with product managers and engineering teams. Tackle high-impact, ambiguous technical problems, including distributed systems, high availability, and low-latency requirements. Architect scalable and secure systems leveraging Azure services such as Service Bus, App Service, Cosmos DB, Logic Apps, Azure Functions, and Azure Storage. Define, promote, and enforce engineering best practices, including unit testing, test automation, CI/CD, code reviews, observability, and infrastructure-as-code. Ensure product quality by embedding testing strategies across development, including integration, performance, and automated regression testing. Apply design principles and design patterns to drive maintainable, extensible, and robust solutions. Conduct FMEA (Failure Mode and Effects Analysis) to proactively identify architectural and operational risks. Resolve complex production issues with hands-on involvement, technical guidance, and cross-team coordination. Drive technology strategy in alignment with business goals, partnering with engineering leadership, product, and security teams. Mentor and guide engineers to improve code quality, testing discipline, and architectural thinking. Evaluate, introduce, and advocate for new technologies, frameworks, and processes that improve developer productivity and system performance. - Job Skills & Qualifications Must-Have: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 12+ years of professional software engineering experience, with at least 5+ years in a principal/staff/architect-level role. Strong expertise in .NET (Core 6/8 and Framework), ASP.NET Core, Web APIs, REST APIs, microservices, data structures, and algorithms. Mandatory: Hands-on experience with both AngularJS and the latest Angular versions, including proven expertise in application upgrades/migrations (AngularJS Angular 14/15/16+). Demonstrated ability to architect and design complex Angular applications, including performance optimization and modular design. Strong background in cloud & hybrid cloud architectures, especially Azure. Deep knowledge of Azure services (Service Bus, App Service, Cosmos DB, Logic Apps, Functions, Storage). Expertise in design patterns, design principles, Domain Driven Design (DDD), and n-tier architectures. Proven experience with unit testing frameworks (selenium, playright, JEST) ,test automation, and quality engineering practices. Hands-on experience in CI/CD pipelines, DevOps automation, and enforcing software quality standards. Proficiency in containerization (Docker, Kubernetes) and infrastructure-as-code (Terraform, Bicep). Strong experience in observability, monitoring, and troubleshooting for distributed systems. Excellent communication, leadership, and cross-functional collaboration skills. Preferred: Experience with healthcare interoperability (HL7, FHIR) and document processing (PDF, TIFF, fax protocols). Familiarity with regulatory frameworks (HIPAA, HITRUST). Exposure to monitoring tools such as Azure Monitor, App Insights, or similar platforms.
As an Associate Infrastructure Support Engineer at Concord Technologies, you will be part of a dynamic team in Jaipur, India, supporting the fax-delivery suite of products used by healthcare organizations, financial providers, and other document-intensive industries. Your role will involve investigating and resolving application, software, and hardware incidents, ensuring proper service execution, and monitoring operational processes for effectiveness. Key Responsibilities: - Investigate and resolve application, software, and hardware incidents, escalating when necessary - Conduct continuous incident trend analysis and feed into problem management process for root cause analysis - Ensure proper execution of processes and services, addressing any barriers to service operation - Monitor operational processes continuously and implement new steps or processes when needed Qualifications Required: - Minimum 1+ years of experience in providing 1st and 2nd line monitoring and incident remediation support - Experience in running large scale customer facing web services - Strong troubleshooting skills - Excellent verbal and written communication skills - Knowledge of Windows Server operation and troubleshooting - Experience in escalation of issues - Desire to deliver high-quality customer-focused service - Excellent organizational and time management skills - Experience working in a collaborative environment with a focus on teamwork - Familiarity with ITIL best practice policy and processes - Knowledge of Incident and Problem management processes - Positive attitude and flexibility in providing out-of-hours support - Bachelor's Degree in STEM or a related field Join us at Concord Technologies to be a part of our growing team and contribute to the next phase of growth as we continue to meet market demand and anticipate our customers" needs.,
Job Summary As a member of our Advanced Processing team, you will play a critical role in the definition, prioritization, and execution of new product features and strategic programs. You will work closely with our Product Managers, UX team and customers to flesh out detailed requirements for engineering teams. You will review the output of our development teams for alignment with acceptance criteria. You will prioritize work for our development teams and preside over their Agile processes ensuring maximum efficiency of the teams. You will also work with our engineering leaders to ensure we allocate bandwidth for our critical engineering initiatives and that those efforts are properly balanced with product objectives. Additionally, you will be responsible for engagement and reporting to all project stakeholders. Responsibilities Engage with Product Managers to understand and flesh out the product initiatives they are sponsoring Write detailed Agile stories for the development teams including detailed requirements and acceptance criteria Engage with UI designers and software architects to ensure our teams understand both what and how they need to implement new features Ensure our teams have an adequate understanding of company and industry standards and policies and adhere to them in their deliverables. Lead sprint planning and backlog refinement sessions with the team Facilitate a daily stand-up call with the team to ensure they stay on track with sprint deliverables Work to resolve impediments quickly to ensure our teams can maximize their productivity. Track issues and risks and drive solutions to mitigate them Maintain a backlog of work and participate in report outs and feedback sessions with stakeholders. Evaluate execution efficiencies and work with process stakeholders to drive continuous improvements Collaborate closely with engineering management on the execution of our programs Basic Qualifications Bachelor’s degree in computer science, engineering, business management, or a related field Minimum of 5 years of experience in software engineering Minimum of 2 years of experience in product or program management Experience as an Agile Product Owner Experience as an Agile Scrum Master Strong written and verbal communication skills Experience working with globally dispersed teams Experience with managing programs that span multiple teams and stakeholders Experience with Cloud based solutions Desired Qualifications Experience with Azure DevOps Experience with healthcare applications Experience with document workflow Certification in Agile processes such as Certified Scrum Master or Certified Product Owner
About Concord Technologies : Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance, and other documents safely, swiftly, and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves. More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide. We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world-class team to take us through this next phase of growth. We hope you’d like to join us! Job Summary: We are looking for energetic, self-motivated, and highly skilled hands-on AI Engineers to work on an extraordinary enterprise product based on AI and ML engineering. You will be responsible for implementation of production ready models in the areas of Natural Language Processing, Image Processing, and Machine Learning. You will work on rapid-prototypes, development, and implementation of scalable ML models in the development of the E2E product with the help of Machine Learning and Natural Language Processing. Job Responsibilities: Skills Required: - Engineer AI - Datascience focus. Ability to write scalable code in Python and/or Java Hands on experience in TensorFlow / Pytorch with solid understanding of the Deep learning concepts Strong knowledge on Maths, Probability and Statistics Proficient in Natural Language Processing, Image processing and the mathematical concepts behind it Experience in productionizing and handling production environments Experience in deploying ML models into production Experience in NoSQL like MongoDB etc. Experience in multithreading and multiprocessing Excellent team player Desired Skills/Nice to have Experience in Java programming Experience in working in– Azure/AWS/ GCP with Docker and Kubernetes Strong command in data modelling, software architecture and data structures Experience in Microservices architecture General Duties Coming up with algorithmic approaches to handle the problem statements Converting the prototype into algorithmic framework Demonstrating the model performance and its value addition to the platform Deployment of the ML models into cloud Closely working with our Engineering / DevOps teams in implementing solutions at scale Monitoring production logs Root Cause on anomalies and fixing Qualifications and Abilities: Preferred degree in Computer Science, Mathematics or similar courses or fields 3+ Years of experience in AI Engineering role Ability to communicate findings clearly to both technical and non-technical audiences and to effectively collaborate within cross-functional teams Working knowledge of agile framework and processes
About Concord Technologies : Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance, and other documents safely, swiftly, and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves. More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide. We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world-class team to take us through this next phase of growth. We hope you’d like to join us! Job Summary: We are looking for energetic, self-motivated, and highly skilled hands-on AI Engineers to work on an extraordinary enterprise product based on AI and ML engineering. You will be responsible for implementation of production ready models in the areas of Natural Language Processing, Image Processing, and Machine Learning. You will work on rapid-prototypes, development, and implementation of scalable ML models in the development of the E2E product with the help of Machine Learning and Natural Language Processing. Job Responsibilities: Skills Required: - Engineer AI - Datascience focus. Ability to write scalable code in Python and/or Java Hands on experience in TensorFlow / Pytorch with solid understanding of the Deep learning concepts Strong knowledge on Maths, Probability and Statistics Proficient in Natural Language Processing, Image processing and the mathematical concepts behind it Experience in productionizing and handling production environments Experience in deploying ML models into production Experience in NoSQL like MongoDB etc. Experience in multithreading and multiprocessing Excellent team player Desired Skills/Nice to have Experience in Java programming Experience in working in– Azure/AWS/ GCP with Docker and Kubernetes Strong command in data modelling, software architecture and data structures Experience in Microservices architecture General Duties Coming up with algorithmic approaches to handle the problem statements Converting the prototype into algorithmic framework Demonstrating the model performance and its value addition to the platform Deployment of the ML models into cloud Closely working with our Engineering / DevOps teams in implementing solutions at scale Monitoring production logs Root Cause on anomalies and fixing Qualifications and Abilities: Preferred degree in Computer Science, Mathematics or similar courses or fields 3+ Years of experience in AI Engineering role Ability to communicate findings clearly to both technical and non-technical audiences and to effectively collaborate within cross-functional teams Working knowledge of agile framework and processes