Senior Customer Service Advisor

As a Senior Customer Service Advisor at our company based in Ahmedabad, you will play a key role in addressing customer inquiries, offering support and guidance on our products and services, and ensuring overall customer satisfaction. Your primary responsibilities will include handling customer interactions with professionalism, maintaining a proficient telephone manner, and delivering timely and accurate information to our valued customers. To excel in this position, you must possess customer-focused service skills, exceptional telephone etiquette, and a strong ability to provide top-notch customer support. Your communication skills should be excellent, allowing you to effectively engage with customers and address their needs. Additionally, your problem-solving abilities will be crucial in resolving any issues or concerns that may arise during customer interactions. While working on-site, you will have the opportunity to showcase your expertise in customer service and leverage your experience to enhance our customers" overall experience. A background in the automobile industry would be advantageous for this role, although it is not mandatory. We are looking for candidates with a Bachelor's degree or equivalent experience in customer service who are eager to contribute to our team and uphold our commitment to exceptional customer service.,