Senior Customer Service Advisor

As a Senior Customer Service Advisor at the company based in Ahmedabad, you will play a key role in addressing customer inquiries, offering support and guidance on products and services, and ensuring overall customer satisfaction. Your primary responsibilities will include: - Handling customer interactions with professionalism - Maintaining a proficient telephone manner - Delivering timely and accurate information to valued customers To excel in this position, you must possess: - Customer-focused service skills - Exceptional telephone etiquette - Strong ability to provide top-notch customer support - Excellent communication skills - Effective engagement with customers and addressing their needs - Problem-solving abilities for resolving issues or concerns during customer interactions While working on-site, you will have the opportunity to showcase your expertise in customer service and leverage your experience to enhance customers" overall experience. A background in the automobile industry would be advantageous for this role, although not mandatory. Candidates with a Bachelor's degree or equivalent experience in customer service who are eager to contribute to the team and uphold the commitment to exceptional customer service are encouraged to apply.,