Senior Customer Service Advisor

Service Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.

Job Brief

• Providing customer service and guidance on repair processes.
• Coordinating with technicians and customers to facilitate vehicle repairs.
• Managing scheduling, quotes, and billing for body shop services.

Requirements and Skills

• Experience in customer service, preferably in an automotive setting.
• Knowledge of body shop operations and vehicle repair processes.
• Strong communication and organizational skills.
• Ability to work efficiently in a fast-paced environment.
• Proficiency in relevant software for scheduling and billing.

Conclusion

Body Shop Advisors are essential in bridging the gap between customers and technical repair services, ensuring effective communication and a high standard of customer care in the automotive repair industry.

Job Type: Full-time

Pay: From ₹10,225.07 per month

Benefits:

• Health insurance

Work Location: In person