we are looking for Warranty Manager with following qualities : Be responsible for leading and delivering the support of the applications to time, quality and budget using defined methods, processes and tools Support activities to improve our product’s reliability despite the market conditions Use established techniques for estimating and planning, resource management and quality management Work with your team to identify and develop preventative measures to reduce Incident/problem re-occurrence Manage the team in understanding and meeting Service levels Develop processes to maximize the effectiveness of failure-mode part analysis and minimize overall part analysis time Work with cross-functional teams address and resolve technical and commercial warranty issues Set BCS NA/SA Warranty team strategy, goals, objectives, and priorities in line with BCS strategic priorities Develop processes to ensure that internal/external warranty reporting is clear and concise with appropriate format and content that accurately conveys warranty status and drives appropriate actions Create warranty related policies, procedures, work instructions and promote their effective and efficient application within the NA/SA warranty team Job Type: Full-time Pay: ₹30,000.00 - ₹32,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
We are looking for a results-driven salesperson to sell cars and value-adding services such as maintenance plans, warranties, etc., directly to customers. Responsibilities will include understanding the features and benefits of all motor vehicles that are available for purchase and being able to communicate this information effectively to customers and potential customers. To be successful, you should be up-to-date with all the latest developments in the motor vehicle industry and have a passion for sales. You should be able to identify the needs of a customer, recognize their buying signals and close the deal without being aggressive. Car Salesman Responsibilities: Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car. Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models. Taking customers on test drives and demonstrating vehicle features. Building a rapport with potential customers to improve the possibility of a sale in the future. Maintaining a customer database and communicating with them. Assisting customers with completing the relevant paperwork required for a successful sale to be processed. Maintaining reporting structures´and recording sales and inventory on our CRM software. Collaborating with team members to reach sales targets. Assisting with the set up of showroom and promotional displays. Car Salesman Requirements: An associate's degree or a high school diploma. A proven track record in motor vehicle sales would be advantageous. A professional appearance, friendly manner, and positive attitude. The ability to be competitive while maintaining the client's best interests. Excellent communication and interpersonal skills. Strong customer service and negotiation skills. A passion for sales and customer satisfaction. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
We are looking for a detail-oriented service head to manage our service department and handle customer service interactions, reports, and repairs. The service head's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service Head maintains a strong working knowledge of all industry standards and practices as well as the company's products and services. To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors. Service Head Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory. Setting up and maintaining a service desk and evaluating its efficiency. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. Monitoring department issues and client complaints to create methods to lessen recurring issues. Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met. Maintaining strong relationships with manufacturers, dealers, and sales representatives. Helping to train new employees in company procedures. Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes. Service Head Requirements: A bachelor's degree in business, administration, or related field. Previous sales and management experience may be advantageous. Strong industry knowledge. Excellent leadership, communication, sales, and customer service skills. Computer literacy and good organizational skills. Strong creative thinking and problem-solving skills. The ability to work under pressure and handle stress. Job Type: Full-time Pay: ₹110,000.00 - ₹130,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Experience: total work: 5 years (Preferred) Work Location: In person
As a Warranty Manager, you will be responsible for leading and delivering the support of applications to ensure they meet time, quality, and budget requirements using defined methods, processes, and tools. Your role will involve supporting activities to enhance product reliability in varying market conditions. You will utilize established techniques for estimating, planning, resource management, and quality management. Collaborating with your team, you will identify and develop preventive measures to reduce incident/problem re-occurrence. Additionally, you will manage the team to ensure service levels are met and develop processes to enhance failure-mode part analysis effectiveness while minimizing analysis time. Key Responsibilities: - Lead a team to address and resolve technical and commercial warranty issues - Set strategy, goals, objectives, and priorities for the BCS NA/SA Warranty team in alignment with BCS strategic priorities - Develop processes for clear and concise internal/external warranty reporting to convey accurate warranty status and drive appropriate actions - Create and promote effective application of warranty-related policies, procedures, and work instructions within the NA/SA warranty team Qualifications Required: - Minimum 1 year of total work experience (Preferred) Please note that the job type is Full-time and the work location is in person. Benefits include: - Cell phone reimbursement - Health insurance - Provident Fund In this role, you will play a crucial part in ensuring the efficiency and effectiveness of the warranty management processes within the company.,
We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions. To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. Service Advisor Responsibilities: Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car. Managing and overseeing the dealership's workflow and schedule. Calling customers to advise them about service changes or car pick-up times. Maintaining positive customer relationships to ensure repeat business. Ensuring all details on services rendered and costs are related to customers and processing their payments. Liaising with service technicians about parts ordering and ensuring parts are available when needed. Service Advisor Requirements: An associate's degree in mechanics or a related field may be advantageous. Experience in the automotive field may be advantageous. A strong understanding of automotive technology and the automotive industry. Proficiency with industry-specific software. Excellent customer service, interpersonal, and communication skills. Strong organizational, decision making, and problem-solving skills. The ability to communicate with mechanics, customers, and management. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
We are looking for a detail-oriented service head to manage our service department and handle customer service interactions, reports, and repairs. The service head's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service Head maintains a strong working knowledge of all industry standards and practices as well as the company's products and services. To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors. Service Head Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory. Setting up and maintaining a service desk and evaluating its efficiency. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service. Monitoring department issues and client complaints to create methods to lessen recurring issues. Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met. Maintaining strong relationships with manufacturers, dealers, and sales representatives. Helping to train new employees in company procedures. Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes. Service Head Requirements: A bachelor's degree in business, administration, or related field. Previous sales and management experience may be advantageous. Strong industry knowledge. Excellent leadership, communication, sales, and customer service skills. Computer literacy and good organizational skills. Strong creative thinking and problem-solving skills. The ability to work under pressure and handle stress. Job Type: Full-time Pay: ₹110,000.00 - ₹130,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Experience: total work: 5 years (Preferred) Work Location: In person
We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions. To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. Service Advisor Responsibilities: Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car. Managing and overseeing the dealership's workflow and schedule. Calling customers to advise them about service changes or car pick-up times. Maintaining positive customer relationships to ensure repeat business. Ensuring all details on services rendered and costs are related to customers and processing their payments. Liaising with service technicians about parts ordering and ensuring parts are available when needed. Service Advisor Requirements: An associate's degree in mechanics or a related field may be advantageous. Experience in the automotive field may be advantageous. A strong understanding of automotive technology and the automotive industry. Proficiency with industry-specific software. Excellent customer service, interpersonal, and communication skills. Strong organizational, decision making, and problem-solving skills. The ability to communicate with mechanics, customers, and management. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
As a Luxury Car Sales Trainer, your role will involve designing and delivering educational programs for sales teams to enhance their skills and increase productivity. By conducting skills gap analyses, preparing learning material, and evaluating training results, you will play a crucial role in improving the overall performance of our sales teams. Key Responsibilities: - Conduct skills gap analyses to identify areas for improvement - Design training curricula within set time and budget constraints - Create physical and digital educational material such as videos and case studies - Onboard new salespeople effectively - Coordinate individual and team performance review sessions to address strengths and weaknesses - Monitor sales objectives and results to track progress - Gather feedback from trainees and managers on training courses - Report on the impact of training programs, including sales achievements - Collaborate with external trainers or industry professionals to organize seminars - Maintain accurate records of training material, curricula, and costs Qualifications Required: - Proven work experience as a Sales Trainer or similar role - Previous experience in a sales position is advantageous - Ability to oversee the complete training cycle, including in-person activities and web-based learning - Proficiency with e-learning platforms - Strong organizational skills - Excellent communication and presentation abilities - Bachelor's degree in Education, Human Resources, or a relevant field - Additional certification in training is a bonus Feel free to contact us at 9878492392 for further information. Please note that this is a full-time, permanent position requiring a total of 4 years of work experience. The work location is in person.,
As a Luxury Car Sales Trainer, your role involves designing and delivering educational programs for sales teams to enhance their performance and productivity. You will collaborate closely with salespeople to identify challenges and provide recommendations for improvement. Your efforts will contribute to elevating the overall performance of the sales teams and equipping them with the necessary skills to achieve their goals. **Responsibilities:** - Conduct skills gap analyses to pinpoint areas of improvement within the sales teams - Develop training curricula that adhere to time and budget constraints - Create educational material in both physical and digital formats, such as videos and case studies - Facilitate the onboarding process for new salespeople - Organize individual and team performance reviews to address strengths and weaknesses - Track sales objectives and results - Gather feedback from trainees and managers regarding training programs - Evaluate the impact of training initiatives on sales outcomes - Collaborate with external trainers and industry professionals to arrange seminars - Maintain up-to-date records of training materials, curricula, and associated costs **Requirements and Skills:** - Proven experience working as a Sales Trainer or in a similar capacity - Sales experience is advantageous - Proficiency in managing the complete training cycle, including in-person activities and web-based learning - Hands-on familiarity with e-learning platforms - Strong organizational skills - Effective communication and presentation capabilities - Bachelor's degree in Education, Human Resources, or a related field (BSc) - Additional certification in training is beneficial Feel free to contact us at 9878492392 for further information. *Job Types:* Full-time, Permanent *Experience:* Total work: 4 years (Preferred) *Work Location:* In person As a Luxury Car Sales Trainer, your role involves designing and delivering educational programs for sales teams to enhance their performance and productivity. You will collaborate closely with salespeople to identify challenges and provide recommendations for improvement. Your efforts will contribute to elevating the overall performance of the sales teams and equipping them with the necessary skills to achieve their goals. **Responsibilities:** - Conduct skills gap analyses to pinpoint areas of improvement within the sales teams - Develop training curricula that adhere to time and budget constraints - Create educational material in both physical and digital formats, such as videos and case studies - Facilitate the onboarding process for new salespeople - Organize individual and team performance reviews to address strengths and weaknesses - Track sales objectives and results - Gather feedback from trainees and managers regarding training programs - Evaluate the impact of training initiatives on sales outcomes - Collaborate with external trainers and industry professionals to arrange seminars - Maintain up-to-date records of training materials, curricula, and associated costs **Requirements and Skills:** - Proven experience working as a Sales Trainer or in a similar capacity - Sales experience is advantageous - Proficiency in managing the complete training cycle, including in-person activities and web-based learning - Hands-on familiarity with e-learning platforms - Strong organizational skills - Effective communication and presentation capabilities - Bachelor's degree in Education, Human Resources, or a related field (BSc) - Additional certification in training is beneficial Feel free to contact us at 9878492392 for further information. *Job Types:* Full-time, Permanent *Experience:* Total work: 4 years (Preferred) *Work Location:* In person