4 years
0 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
a. Manage day-to-day administration of US employee benefits programs (medical, dental, vision, FSA/HSA, life insurance, disability, 401(k), etc.).
b. Coordinate benefits enrollments, changes, and terminations in HRIS and benefits platforms.
c. Support the annual Open Enrollment process including system testing, employee communication, and vendor coordination.
a. Respond to employee queries related to benefits via email, ticketing systems, or virtual calls.
b. Educate employees on plan provisions and ensure understanding of benefit options and policies.
c. Partner with US HR Business Partners on any escalation that requires vendor relationships or employee interventions. Additionally, has foresight to coordinate handoff to US team on any urgent ongoing issue that is not resolved during normal business hours or will span into weekend hours.
a. Liaise with US-based vendors and third-party administrators for eligibility, claims, and escalations.
b. Maintain accurate employee records in HRIS and benefits systems and ensure timely updates.
a. Ensure compliance with US federal and state regulations (HIPAA, COBRA, ERISA, ACA, etc.).
b. Assist US HR Team with audits, government filings (e.g., Form 5500), and reporting requirements.
a. Recommend and help implement process improvements to streamline benefits operations.
b. Document standard operating procedures and maintain process documentation.
1. Bachelor’s degree in Human Resources, Business Administration, or related field.
2. 4+ years of experience in US Benefits administration, preferably in a shared services or global delivery model.
3. Strong understanding of US benefits laws and compliance requirements.
4. Experience with HRIS platforms (UKG, Workday, ADP, SAP, etc.) and benefits administration systems.
5. Excellent communication and interpersonal skills; ability to work cross-functionally and across time zones.
6. 2+ Years’ experience working with US stakeholders and employees
7. Proven ability to de-escalate time-sensitive issues
8. Detail-oriented with strong analytical and problem-solving skills.
9. Experience in Billing reconciliation preferred.
10. CEBS or other HR/benefits certifications (Good to have).
11. 2+ Years’ familiarity with leave of absence administration (FMLA, ADA, PWFA, STD state leaves).
ARCHER Transnational Systems Pvt. Ltd.
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