Posted:21 hours ago|
Platform:
On-site
Full Time
Resolve technical issues for enterprise customers and partners through our support portal and inbound call queue
Troubleshoot and optimize Linux/Unix (LAMP) servers, networking, PKI, virtualization, and SaaS/cloud services
Provide expert support for Mobile Device Management (MDM) across Apple iOS/MacOS, Android, and Windows devices
7–10 years’ experience in enterprise IT support or equivalent role
Proven hands-on troubleshooting skills in Linux/Unix systems and LAMP stack, or networking, PKI, and virtualization
Strong experience with MDM solutions for Apple, Android, and Windows
Practical knowledge of SaaS/cloud platforms (AWS, Azure, Docker), microservices, and B2B customer support
Excellent written and verbal communication, with a customer-first attitude
Bachelor’s degree in computer science or a related field, or equivalent professional experience
Experience with DNS, IP networking, firewalls, SMTP, HTTPS, load balancers, ActiveSync, and email systems
Certifications: Linux, CCNA, MCTS, VCP
Familiarity with Exchange, Active Directory, ISA/TMG, NDES, KDC
SQL queries and LDAP server management
Understanding of PKI, SCEP, and security best practices
Company - IVANTI
Ivanti
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