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Flexera
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Senior Technical Support Engineer

Senior Technical Support Engineer

Flexera

4 - 6 years

0 Lacs

bengaluru karnataka india

Posted:12 hours ago| Platform:

Apply

Skills Required

support technology data saas optimization finance procurement compliance service visualize software engineering programming java database installation debugging tuning server linux communication management salesforce jira workflow leadership mentoring regulations diversity

Work Mode

On-site

Job Type

Full Time

Job Description

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.We’re transforming the software industry.  We’re Flexera.  With

more than 50,000 customers

across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why

we’re consistently recognized by Gartner, Forrester and IDC

as a category leader in the marketplace. Learn more at

flexera.com

Flexera is seeking a Technical Support Engineer with a love of problem-solving to join the Technical SupportDepartment in BangaloreCandidate Profile:

B.E/B.Tech in Computer Science, Computer Engineering or related field required.
Approx. 4-6 years of experience working with web applications
Basic programming skill in any language, preferably Java
Database knowledge and understanding of DB queries
Installation experience of any complex web product
Debugging skills for complex web product
Experience with working on a very large database
Experience in performance tuning of application and databases is a plus
Experience in working on various Operating system like Windows 10, Windows Server, various Linux platform
Very good communication skills, both written as well as spoken and should be a good at stake holder management
Exposure to salesforce as well as JIRA will be a plus

Responsibilities: List three key areas of responsibility, details on specific activities

Product & Domain knowledge: Gather the product and domain related knowledge to help customers.
T2 Support Process and Workflow expertise: Become an expert in the process and workflow for Tier 2 cases
Team Leadership: Guiding and mentoring junior team members (as when required)

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.

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Flexera

Software Development

Itasca Illinois

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Senior Technical Support Engineer