(Senior) Specialist, India Operations

About the Role

Our India Operations team is the jet fuel creating and maintaining a uniquely dynamic and high-achieving multi-cultural team at the cutting edge of how evidence is used to improve global development programs. This team’s mandate is to attract top talent, play a critical role in managing the growth of our India team, and end-to-end hiring for India positions, create the best place to thrive at work, and build and improve the systems to allow India teammates to maximize their impact potential.

A (Senior) Specialist, India Operations will have the opportunity to contribute to the running and growth of an ambitious organization in the social sector. We hope to invest in outstanding professionals who will become the backbone of our flagship India team. We welcome you to submit an application and help us shepherd IDinsight through this unique and exciting period.-

The (Senior) Specialist, India Operations role is an amalgamation of people operations, business operations and office administration. A successful candidate will execute the following:

• Organizational Development Systems (i.e., Policies & Systems):

  Critically examine and optimize systems that govern how we work, from internal organizational development to our operational processes and systems. These systems include staffing, recruiting, immigration, onboarding and offboarding, people operations, regional policy, safety and security, compliance, and operations strategy.

• Office Admin:

  Provide administrative support to manage office, logistics, and immigration support to foreign nationals, handle vendor management, office's budget and expenses, team benefits (such as health insurance), and other support that improves team effectiveness.

• Executive Support:

  Provide executive support to the team with multiple tasks such as scheduling meetings, drafting communication, editing documentation, conducting research, etc.

• Culture:

  Maintain a culture of mastery, autonomy, and purpose. This includes driving our global culture and values, reviewing and maintaining benefits, team building activities and budgets, and executing employee surveys and improvements to the way we work.

Qualifications

• Bachelor's degree in Business Administration, Human Resources or related discipline
• 2-4 years of relevant work experience in Operations, HR, Logistics and/ or Org. Building - previous experience in the development/policy sector or consulting firm is an advantage but not limiting if not available
• Has a Get-things-Done attitude that drives operational excellence through processes and systems. Experience using a PM tool, is advantageous
• Some working experience building and driving full life cycle hiring initiatives and knowledge of Applicant Tracking System for sourcing, tracking and managing candidates (experience with iCIMS preferred but all ATS experience welcome)
• Passionate about global development and social impact
• Ability to work with international, cross-cultural, and diverse teams
• Demonstrated track record as a self-starter and leader, including comfort with ambiguity and dynamic environments and workstreams
• High level of conscientiousness and attention to detail – can create multi-stakeholder work plans and finishes work to completion;
• Strong communicator in multiple fora (written communications, public speaking, teamwork and upward management), including translating complex and multifaceted information into digestible materials
• Strong desire for professional growth and development, with a track record of openness to give and receive feedback
• Strong values aligned with IDinsight’s stated values.
• Fluency in English and Hindi
• Willingness to put in extra effort when required to meet deadlines

Candidates will be evaluated for a Specialist vs. Senior Specialist role based on their qualifications, previous experiences, and performance in the hiring processes.

Nuts & bolts

Location

This position is based in IDinsight’s Delhi, India office. We have a hybrid work culture, and this role requires you to be in office at least 2-3 days a week.

Start date

We are looking for candidates who can start immediately.

Work authorization

Only candidates who have valid authorization to work in India.

Compensation

Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for. We are especially proud of the people-focused benefits we offer, including comprehensive health insurance, including mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work-from-home stipends; a professional development budget; and more.

Please note that while we aim to be competitive within the global development sector, we are non-profit and, as such, are usually unable to meet compensation brackets similar to leading private sector organizations.

How to apply

requires a CV and cover letter

Please ensure that your CV includes relevant professional and personal experience as well as details on academic qualifications. CVs can range from one to two pages. Please note, headshot photographs, parental details, birth dates, marital status and other personal information not relevant to the application do not need to be included in your CV. Additionally, we strongly encourage you to use your cover letter to highlight why you want to work for IDinsight specifically, and what has prepared you to succeed in the role you’re applying for. A customized cover letter is an important part of IDinsight’s recruiting process as it allows us to understand your motivations for the position, relevant skills, and clarity of writing.

Dinsight’s hiring process