Senior ServiceNow Developer

Job Title: Senior ServiceNow Developer

Experience: 7–10 Years
Location: Bengaluru, Pune, Mumbai, Hyderabad — India

About the Role

We are looking for an experienced Senior ServiceNow Developer to own and drive the architecture, development, and delivery of complex ServiceNow-based solutions. You will be a key technical lead on ServiceNow projects—working across modules such as ITSM, CMDB, and Service Catalog—and collaborating with cross-functional teams to deliver high-quality, scalable, and future-ready workflows. Your deep platform knowledge and development skills will help accelerate digital transformation and automation across the organization.

Key Responsibilities

• Lead the design, development, and configuration of ServiceNow applications, modules, and enhancements. synapri.com+2VelvetJobs+2
• Build and maintain client and server-side scripts, including Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Flow Designer automations. SmartRecruiters+2synapri.com+2
• Architect and implement integrations between ServiceNow and other enterprise systems using REST/SOAP APIs or IntegrationHub. synapri.com+1
• Develop and extend Service Catalog, CMDB, Incident / Change / Problem workflows and other ITSM modules. synapri.com
• Create and enforce security and access controls, including ACLs, domain separation, and role-based permissions. SmartRecruiters
• Lead performance optimizations: troubleshoot slow scripts, tune business rules, and optimize instances.
• Mentor and guide junior and mid-level ServiceNow developers through code reviews, design discussions, and best practices.
• Participate in platform upgrades, patches, and version management, ensuring stability and compatibility. SmartRecruiters
• Develop and maintain technical documentation, including design specs, integration maps, deployment guides, and testing artifacts.
• Work in Agile/Scrum environments: contribute to sprint planning, backlog refinement, and demos.
• Stay up-to-date with ServiceNow platform enhancements, new releases, best practices, and make recommendations for adoption.

Required Skills & Qualifications

• 7–10 years of hands-on experience with the ServiceNow platform in a development role.
• Excellent scripting skills in JavaScript / Glide API and custom development on ServiceNow. Expertia
• Experience developing with Flow Designer, Script Includes, and automated workflows. SmartRecruiters
• Proven experience in integrations (REST, SOAP) to/from ServiceNow. synapri.com
• Strong understanding of ServiceNow data model, CMDB, and ITSM modules (Incident, Change, Service Catalog) Expertia
• Experience with performance tuning, script optimization, and instance stability.
• Familiarity with ServiceNow security: ACLs, roles, domain separation.
• Excellent debugging, problem-solving, and root-cause analysis capabilities.
• Strong documentation skills and experience creating design / technical specifications.
• Good communication skills to work with stakeholders, business analysts, and cross-functional teams.
• Bachelor’s degree in Computer Science, IT, or related field.

Preferred / Nice-to-Have

• ServiceNow certifications (e.g., Certified Application Developer, System Administrator). SmartRecruiters
• Experience with Service Portal development (AngularJS, HTML, CSS). SmartRecruiters
• Familiarity with Automated Test Framework (ATF) or unit test frameworks for ServiceNow.
• Experience in ITOM modules (Discovery, Event Management) or custom scoped applications.
• Prior exposure to instance governance, upgrade strategies, and large-scale implementations.

Job Type: Full-time

Pay: ₹950,000.00 - ₹1,250,000.00 per year

Work Location: In person