Senior ServiceNow Developer

Role: Senior ServiceNow Developer

Exp: 6+ Years

Location: Visakhapatnam, India

Mode: Permanent

Skills: ServiceNow

Description:

The Senior ServiceNow Developer is responsible for designing, developing, configuring, and

maintaining solutions on the ServiceNow platform. This role provides technical leadership,

drives platform best practices, and collaborates with cross-functional teams to implement

scalable and secure ServiceNow applications. The ideal candidate has deep expertise across

multiple ServiceNow products, strong problem-solving skills, and the ability to translate business

requirements into technical solutions.

Key Responsibilities:

• Platform Architecture & Development
• Design, develop, and implement complex ServiceNow solutions using Flow Designer,
• Business Rules, Client Scripts, UI Policies, Script Includes, Integrations, and custom
• applications.
• Lead technical design for enhancements across modules such as ITSM, CMDB, Asset or
• others as required.
• Develop and maintain ServiceNow catalog items, workflows, record producers, and
• custom applications following platform best practices.
• Integrations
• Build and support integrations with external systems using REST/SOAP APIs, MID
• Server, IntegrationHub, web services, and authentication methods like OAuth and
• SAML.
• Troubleshoot integration failures and optimize performance.
• Platform Administration & Governance
• Maintain and enhance platform performance, security, ACLs, roles, and access controls.
• Lead upgrade planning, clone management, and regression testing.
• Ensure development follows ServiceNow coding standards, scope separation, and
• governance frameworks.

Required Qualifications:

• 6+ years of hands-on ServiceNow development experience.
• Strong understanding of JavaScript, AngularJS, Glide API, and general web
• technologies.
• Expertise in multiple ServiceNow modules like ITSM, ITOM, HRSD, CSM, SecOps.
• (ITSM is required; others a plus).
• Experience with Service Portal, Workspace, and UI Builder.
• Proven experience integrating ServiceNow with third-party tools.
• Strong understanding of relational databases, CMDB, and data models.
• Familiarity with ITIL concepts and enterprise IT processes.
• Excellent communication, documentation, and problem-solving skills.