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2.0 - 6.0 years
0 Lacs
west bengal
On-site
In this role at EY, you will be a part of the EY GDS-ServiceNow team where you will work on solving client problems using the ServiceNow platform. You will have the opportunity to work with a high-quality team and develop innovative products to address client needs. **Key Responsibilities:** - Perform configuration and customization of the ServiceNow system, including the creation of workflows. - Build service request fulfillment workflows based on customer requirements using workflows, UI actions, client scripts, and business rules. - Utilize scripting tools and ServiceNow functionality to automate routine tasks. - Execute integrations and process automation using Orchestration, Web Services, SOAP calls, etc. - Gather specifications from business departments and deliver products/releases that meet the presented needs. - Collaborate with business liaisons to generate dashboards, home pages, performance analytics data collectors, and reports. - Analyze user stories and internal procedures to improve system capabilities and automate process workflows. - Conduct system and integration testing with sample and live data. **Skills and Attributes for Success:** - Experience in Integrations with Third-Party tools. - Experience in Playbook implementation. - Integrating with internal and external applications and systems. - Worked on UI Builder and have experience in building custom UI. - Implementation experience in CSM, FSO. - Implementation/knowledge experience in TPRM and IRM. - Knowledge of Dispute Management Systems. **Qualifications Required:** - College degree in a related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. - ServiceNow CSA Certification is a must. - Good to have CIS-CSM certification. - Approximately 2 to 3 years of experience in a development role. - ServiceNow CIS certifications are a plus. In addition to the technical skills, you are expected to have experience with SDLC, TFS, JIRA, or equivalent tools to maintain stories and knowledge about the latest features of ServiceNow. At EY, you will be part of a team that values commercial acumen, technical expertise, and a willingness to learn in a dynamic environment. You will have the opportunity to work with leading businesses globally and be involved in inspiring and meaningful projects. EY offers support, coaching, and feedback from engaging colleagues, opportunities for skill development and career progression, as well as the freedom and flexibility to shape your role according to your preferences. Join EY in building a better working world by contributing to creating new value for clients and society while developing your own skills and knowledge.,
Posted 14 hours ago
7.0 - 10.0 years
25 - 30 Lacs
hyderabad, chennai, bengaluru
Hybrid
Preferred candidate profile Immediate to 15Days of notice period or serving notice period Exp: 7+years Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai, Kolkata, Delhi Role & responsibilities Description: Responsibilities *Portal development: Design, develop, and maintain custom Service Portals and Employee Centers on the ServiceNow platform, creating a seamless and user-friendly experience. *Front-end development: Build and configure custom widgets, pages, and components using modern web technologies, including HTML, CSS, Bootstrap, and JavaScript frameworks like AngularJS. *User experience: Translate business requirements and UI/UX designs into functional and engaging portal features that are responsive and accessible on various devices. *Service Catalog development: Implement and enhance the Service Catalog by building request forms, dynamic catalog items, and workflows within the Service Portal. *Scripting: Write, test, and debug both client-side and server-side scripts to enhance portal functionality and automate processes, including Business Rules, Script Includes, and UI Policies. *Testing and QA: Conduct thorough testing of portal components and new features, including writing Automated Test Framework (ATF) tests to ensure quality and prevent regression. *Collaboration: Work closely with business stakeholders, solution architects, and other developers to gather requirements, provide technical solutions, and adhere to Agile development methodologies. *Documentation: Create and maintain technical documentation for all portal development and configuration. *Required skills and qualifications *Experience: 3 to 5 years of hands-on experience in ServiceNow development, with a strong focus on Service Portal, Employee Center, or Agent Workspace. *Technical skills: *Proficiency in web development technologies, including HTML, CSS, JavaScript, and Bootstrap. *Strong experience with the ServiceNow platform, including the Service Portal framework, widgets, and UI pages. *Experience with JavaScript frameworks, such as AngularJS. Experience with ServiceNow server-side and client-side scripting (Glide API, Business Rules, Client Scripts). *Solid knowledge of REST/SOAP API integrations.
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
The ServiceNow Developer resource will be engaged in all phases of the software development lifecycle which includes the design, development, documentation, testing, deployment, and maintenance of ServiceNow projects. With 3-5 years of experience, you will be responsible for evaluating, troubleshooting, and performing root-cause analysis for production issues and system failures. You will determine corrective action and improvements to prevent recurrence, as well as provide implementation/production support as required. Your responsibilities will include User Profile Management, Integration Management, Disaster Recovery, Instance cloning and upgrade activities, and Environment Management. You will execute the creation of low-level design documents and detailed engineering specifications based on complex business, user, and non-functional requirements. Additionally, you will write ServiceNow client, server scripts, REST integrations, and scoped applications that adhere to standards, procedures, and techniques while maintaining the integrity of existing program logic according to specifications. To excel in this role, you should have at least 4 years of experience supporting the implementation, administration, configuration, and/or development of the ServiceNow platform. Development experience with JavaScript, AngularJS, HTML, CSS, and XML is required. You should also have experience with Now Platform features such as UI Builder, Flow Designer, and Integration Hub, along with a strong working knowledge of various ServiceNow components. Excellent oral and written communication skills are essential, including the ability to communicate detailed and complex information to others. A ServiceNow Administrator Certification is mandatory, while any ServiceNow Developer Certification is preferred. ITIL Foundations 3 or higher certification is also preferred, and it would be good to have experience with Angular JS.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
delhi
On-site
You are an experienced ServiceNow Developer with 6-8 years of experience, looking to join our team located in NCR. Your expertise includes working with ITSM, CSM, HAM, and SMDB modules within the ServiceNow platform. You will be responsible for developing and customizing ServiceNow applications and modules, integrating various tools and functionalities, configuring Service Portal, Import Set Transform Maps, and UI Builder, as well as implementing and maintaining the Automated Test Framework (ATF). Your key responsibilities will involve enhancing system performance through catalog and monitoring tools, performing integrations using ServiceNow capabilities, and ensuring seamless functionality with mobility services such as EMM, TEM, and MDM. You should have hands-on experience with ServiceNow catalog management and monitoring tools, strong expertise in integrations, Service Portal, Import Set Transform Maps, and UI Builder, proficiency in Automated Test Framework (ATF), and familiarity with EMM, TEM, and MDM services. Join us and be a part of a dynamic team where you can leverage your ServiceNow development skills and contribute to the successful implementation of various modules and functionalities within the ServiceNow platform.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
Brillio is a rapidly growing digital technology service provider and a trusted partner for numerous Fortune 1000 companies aiming to leverage innovative digital adoption to gain a competitive edge in the market. Established in 2014 as a digital-native organization, Brillio specializes in customer experience transformation, data analytics, Artificial Intelligence, platform and product engineering, cloud infrastructure, and security. Our core focus is to assist clients in driving innovation for growth, developing digital products, constructing service platforms, and enhancing data-driven performance. At Brillio, we take pride in our exceptional professionals, known as "Brillians," who possess the unique ability to seamlessly blend cutting-edge digital expertise and design thinking skills with a steadfast commitment to ensuring client satisfaction. As an employer of choice, Brillio consistently attracts top-tier talent by prioritizing contemporary technologies and exclusive digital projects. Our dedication to providing an exceptional experience to Brillians and fostering their growth has earned us the Great Place to Work certification year after year. Roles and Responsibilities: - You should have a minimum of 7 years of experience in ServiceNow application development. - Demonstrated experience in implementing new modules or features, particularly ITSM, ITOM, and Service Portals. - Proficiency in activities such as discovery, requirements gathering, and the configuration of core ServiceNow functionality. - Collaborate closely with architects and other team members to deliver ServiceNow solutions. - Develop scripts, flows, and solutions utilizing standard processes and available tools. - Configure ServiceNow using Apply Business Rules, Client Scripts, UI/Data Policies, Flows, ACLs, and Script Includes, with expertise in JavaScript/GLIDE and HTML5. - Hands-on experience with Flow Designer and UI Builder. - Design and deploy custom ServiceNow applications following established development practices. - Code and configure integrations between ServiceNow and various data source systems. - Experience in web service integrations using REST, SOAP, etc. - Active participation in Agile and scrum ceremonies to deliver value-driven outcomes. - Possess excellent critical thinking, communication, and interpersonal skills. - Certified application developer.,
Posted 2 weeks ago
6.0 - 8.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job description Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Having knowledge of domains like procurement, TPRM, GRC are preferred. Good in stakeholder management and worked with Various clients across the globe. He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM. Create and implement Business rules, UI Actions, UI Policies, and Client Scripts for various applications in ServiceNow. Develop strategies for identifying issues and gaps for various modules in ITSM and ITOM areas. Experience in creating custom Applications and modules in ServiceNow as per the requirements. Expertise's on UI builder, Export set's, Java Scripting, Integration Hub and Service portals. Specialized experience in activities related to Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes. Develop KPIs and provide ITSM performance metrics reports using the ServiceNow Performance Analytics Module. Expertise in the design and development of custom applications in ServiceNow and utilizing its potential in PaaS (Platform-as-a-Service). Stay up to date with ServiceNow best practices, new features and industry trends. Worked on ServiceNow environment upgrades. Requirements To be successful in this role, you should meet the following requirements: He/She has 6+ years of experience on Service Now & BPM tools development. Having knowledge of domains like procurement, TPRM, GRC are preferred. Good in stakeholder management and worked with Various clients across the globe. He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM. Should have minimum completed these certifications: ServiceNow Certified System Administrator and ServiceNow Certification Application Developer. Should have expertise on Environment upgrades. Should have extensive experience on ServiceNow development, integrations and architecture as well as strong understanding of IT service management best practices. Experienced in System activities which include System Upgrades, Configuring Mid Servers Troubleshooting Mid servers, and verifying skipped logs during upgrades You'll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by - HSDI
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a ServiceNow Integrations Tech Lead at NewRocket, you will play a crucial role in interfacing with end-users, IT teams, and key stakeholders to gather system requirements for ITSM and Integrations solutions. Your responsibilities will include customizing ServiceNow applications, facilitating the rollout of new applications and modules, configuring Application UI, Workflow, work orders, transfer orders, inventory, and technician locations. Additionally, you will be configuring integrations between ServiceNow via REST/SOAP web and other applications, ensuring a seamless flow of processes. Your role will also involve guiding customers through understanding technical solutions to their business requirements, collaborating with technical SMEs to gather necessary environment information, reflecting impact assessment rules within service maps, and validating with stakeholders. You will participate in user acceptance testing, promote update sets and data across applicable SN environments, remediate production incidents related to your scope, and align with existing SN technical leads to maintain a consistent approach. With a minimum of 5 years" experience in supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities, you should have a strong background in integrations between ServiceNow and other systems/platforms, utilizing both mid servers and cloud to cloud solutions. Your expertise in Web Services Integration (SOAP, REST), automated integrations, and data extraction technologies will be essential for the successful execution of your responsibilities. Furthermore, you should have proven experience in implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements. Deep understanding of the ServiceNow CMDB and all related processes, along with proficiency in ServiceNow scripting, technical design document creation, and user documentation development, will be highly valued in this role. To qualify for this position, you should hold a four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or possess equivalent work experience. Additionally, you must be willing and able to continue your education within the ServiceNow platform, aiming to complete ServiceNow competency Certifications and Module Accreditations. Preferred certifications include ITIL Foundation, ServiceNow CSA, and CAD. At NewRocket, we take care of our people and provide support, guidance, and official ServiceNow training to help you excel in your role and achieve multiple certifications. Join us in #GoingBeyond and be a part of our dynamic team that creates innovative solutions to meet customer goals.,
Posted 2 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
mumbai, new delhi, bengaluru
Work from Office
We are seeking skilled ServiceNow Service Portal/UI Builder Developers to enhance user experience and design intuitive interfaces. The ideal candidate should have at least 3 years of hands-on experience in ServiceNow development, specializing in Service Portal and UI Builder. Strong front-end development skills, including JavaScript, HTML, and CSS, are essential. The role involves designing and developing custom Service Portal pages and widgets, implementing user-centered design principles, and customizing Service Portal themes and branding. The candidate must work closely with stakeholders to gather UI/UX requirements, troubleshoot UI-related issues, and maintain client-side scripting. Excellent communication and collaboration skills are required to ensure seamless development and integration within the ServiceNow platform. Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
You are an experienced ServiceNow Application Developer with over 4 years of experience in platform development, scripting, and enterprise integrations. Your expertise lies in designing scalable solutions using ServiceNow modules and tools. Your key skills include ServiceNow Development & Administration, Platform Scripting (Business Rules, Script Includes, UI Policies, etc.), App Engine Studio, Workflow, UI Builder, Workspace, Integration Hub, REST/SOAP API Integrations, Flow Designer & Automation, Data Modeling & Table Design, ACLs, Roles & Security Configuration, Performance Optimization & Debugging, and Agile/Scrum Development Practices. Preferred certifications for this role include CAD, CSA, CM Pro, or SOM. The position can be based in Chennai or remote (India), with a preference for the Chennai location. This is a full-time employment opportunity.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We're looking for a Manager as an Aera Solution Builder to join the Supply Chain Tech group of EY GDS consulting Team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities You know how to collect and identify business requirements and translate these into functional requirements and acceptance criteria. You combine technical affinity with excellent soft skills to align both technical and business stakeholders and drive change. You have a can-do attitude, taking ownership of the project to ensure timely delivery and scalable solutions through strong project management capabilities. Performing Data Analysis and Data Manipulation as per client requirements. Expert in Data Modeling to simplify business concepts. Create extensive ER Diagrams to help businesses in decision-making. Developing reporting systems that provide accessible information for decision-making. Writing/Customizing code in Data Workbench, Decision workbench, Process Builder, UI Builder, Business Rules, Cortex modules of Aera. Evaluating and improving Aera Skills. Generating and delivering quality reports to customers and performing quality assurance checks on reports. Develop, Customize, Deploy, maintain data visualizations as per client business requirements. Should have thorough knowledge in creating dynamic visualizations with multiple concepts. Experience working with clients throughout various parts of the implementation lifecycle. Proactive with a Solution-oriented mindset, ready to learn new technologies for Client requirements. Skills and attributes for success Strong experience on Aera Decision Intelligence modules - building Dynamic skills, Interactive dashboards, and ad hoc insights. Experience with query tools and data visualization. Demonstrate management and an ability to drive projects or teams individually. Excellent analytical thinking for translating data into informative visuals and reports. To qualify for the role, you must have Experience as an Aera Skill Architect/Developer with a proven track record of implementing Multiple Aera skills across different domains of Supply Chain. Expertise in BI reporting with strong Data Warehouse concepts. Must have strong Data Modeling skills. Expert Level knowledge on Aera skill builder modules like Data Workbench, Decision workbench, Process Builder, UI Builder, Business Rules, Cortex. Should have experience in creating dashboards, presentations like line, bar, histograms, scatter, water, Bullet, Heat maps, tree maps, etc. Should have experience in creating calculated measures and columns in reports and configuring Aera skill. Should have hands-on experience in applying Security concepts such as Row Level Security (RLS), limit data access, etc. Experience on Sharing, Publishing, and setting up Row level security of reports. Should have designed and developed stored procedures, queries, ETL Process, views, Data models necessary to support BI Visualizations. Should be able to effectively handle reports performance and administration. Aera Skill Builder and Aera Architect Certified. Experience on different types of web concepts like Gateways, Schedule refresh, Q&A, Insights in Datasets. Should have Worked on providing permissions on Reports, Dashboards, and Datasets using Content packs. Ideally, you'll also have Strong knowledge of Aera Skill Build concepts, design, and coding. Expertise in data handling to resolve any data issues as per client needs. Experience in designing and developing database objects such as Tables, Views, Indexes, Materialized Views, and Analytical functions. Experience of creating complex SQL queries for retrieving, manipulating, checking, and migrating complex datasets in Oracle. Experience in SQL tuning and optimization using explain plan and SQL trace files. Candidate should be eager to learn advanced technologies, new product updates, etc., learn and train other team members. Good verbal and written communication in English, Strong interpersonal, analytical, and problem-solving abilities. Experience of interacting with customers in understanding business requirement documents and translating them into BI specifications and High- and Low-level design documents. What we look for The incumbent should be able to drive Aera Skill Development related tasks. Additional knowledge of complex source system data structures preferably in SCM services (preferred) Industry and reporting related developments will be an advantage. An opportunity to be a part of a market-leading, multi-disciplinary team of 10000 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY GDS consulting practices globally with leading businesses across a range of industries. What working at EY offers At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that's right for you. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
You are a highly skilled and experienced Senior ServiceNow Developer sought by our dynamic team. Your role involves leading the development and implementation of solutions on the ServiceNow platform. As the ideal candidate, you are a team player with a customer-centric attitude and a successful track record of completing complex projects on time. Your responsibilities will include developing and maintaining ServiceNow custom applications with a focus on UI/portal development, utilizing ServiceNow's UI Builder and Seismic framework to enhance user experience and build reusable components for long-term scalability. You will also design, build, and implement REST API integrations and advanced scripting configurations using ServiceNow's Flow Designer, ensuring seamless back-end integration and process automation to meet business requirements. Collaboration with cross-functional teams to analyze, design, and implement solutions is crucial. You will communicate effectively with team members and stakeholders, ensuring a smooth development lifecycle. Using modern UI frameworks and JavaScript expertise, including AngularJS and React, you will build responsive, scalable web applications on the ServiceNow platform, maintaining high performance and adherence to componentization best practices. Maintaining a high standard of code quality is vital, achieved through the use of software development tools such as IDEs, debuggers, build tools, and source control. You will follow the best practices of object-oriented design, data structure optimization, and design pattern implementation. Requirements for this role include: - 4+ years of direct experience as a ServiceNow Application Developer - Experience with any module: ITSM/ITOM/ITAM/SecOps/CSM/SPM/HRSD/GRC - Developing, configuring, and customizing the ServiceNow platform to fit business requirements - Working knowledge of ServiceNow App Engine, ServiceNow Studio, UI Builder, Workspaces, Integration Hub - Proficiency with ServiceNow development, including scripting, workflows, and integrations - Experience with JavaScript scripting - Writing clean, efficient, and maintainable code - Ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision while delivering results - Excellent written and verbal communication skills,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a ServiceNow Functional Architect at Proximus GCC, Bengaluru, India, your role involves collaborating with stakeholders to understand business requirements and translating them into effective ServiceNow solutions. You will design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs. Additionally, you will debug performance issues and provide fixes, coordinate with the Product Owner for deliverables and task prioritization, and prepare runbooks for releases. Your responsibilities also include providing expertise in customizing and configuring ServiceNow for optimal performance and user experience. As a Technical Lead, you will lead and mentor developers, fostering a collaborative environment for knowledge sharing. Staying updated with industry best practices and trends in ServiceNow development is essential, enabling you to recommend and implement improvements as necessary. Collaboration with cross-functional teams to integrate ServiceNow with other enterprise systems, participation in upgrades and enhancements planning, and understanding Proximus architectural build for providing customer solutions are key aspects of this role. You will support developers and team members, mentor them to upskill on the latest ServiceNow features, and offer constructive feedback to help them build in-demand skills. Additionally, your role involves supporting hiring activities by reviewing profiles and evaluating candidates. To qualify for this position, you must have proven experience as a ServiceNow SME/ Tech Lead with a minimum of 8+ years in the ServiceNow platform. Proficiency in ServiceNow architecture, design, and best practices, particularly in CSM module implementation, CMDB, and data loads is required. Strong skills in JavaScript, HTML, CSS, SLAs, Flow Designer, and scripting are essential. Familiarity with ServiceNow development tools like Configurable workspace, Workflow Editor, Form Designer, UI Builder, and Service Portal is preferred. Candidates with ServiceNow certifications such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) will be highly desirable. Excellent problem-solving, analytical, and communication skills are necessary for effective collaboration with technical and non-technical stakeholders in this role.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining a dynamic team as a highly skilled ServiceNow IRM/GRC Developer. Your primary focus will be on ServiceNow development, particularly in Governance, Risk, and Compliance (GRC) modules. Ideally, you should hold certifications such as Certified Application Developer (CAD), CIS-ITSM, and CIS-R&C, with specific experience in IRM/GRC and Advanced Risk Assessment. Your responsibilities will include designing, developing, and implementing ServiceNow solutions tailored to GRC processes. You will be tasked with customizing and configuring ServiceNow GRC modules to align with business requirements. Collaboration with stakeholders to gather and translate requirements into technical solutions will be a key aspect of your role. Additionally, you will be developing and maintaining ServiceNow applications, workflows, forms, and reports, as well as integrating ServiceNow with other systems and applications. As a senior member of the team, you will provide technical guidance and support to junior developers and end-users. Involvement in the full software development lifecycle, from requirements analysis to maintenance, is crucial. Staying abreast of the latest ServiceNow technologies, best practices, and industry trends will also be expected of you. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field. A minimum of 6 years of experience as a ServiceNow Developer, including at least 2 years in the IRM/GRC module, is required. Holding a ServiceNow Certified Application Developer (CAD) certification is essential. Proficiency in ServiceNow scripting languages like JavaScript (Classic UI and Workspace), Glide, and Jelly is necessary. Hands-on experience with ServiceNow development tools such as Studio and Flow Designer is also expected. Knowledge of UI Builder and configuration in Workspaces, as well as experience with Patching and Upgrade for IRM modules, are important skills to possess. Familiarity with ServiceNow integration methods including REST, SOAP, and MID Server is beneficial. Problem-solving, analytical, and troubleshooting skills are crucial for success in this role. Strong communication and interpersonal abilities are essential, enabling you to work effectively within a collaborative team environment. Certifications in CIS-ITSM and CIS-R&C will be advantageous for this position.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a ServiceNow Functional Architect at Proximus GCC in Bengaluru, India, with over 10 years of total experience and at least 8 years of ServiceNow expertise, your primary responsibility will be to collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions. You will design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs. Additionally, you will debug performance-related issues and provide fixes, coordinate with the Product Owner for deliverables, prioritize tasks, and prepare runbooks for releases. Your role will also involve providing expertise in customizing and configuring ServiceNow to ensure optimal performance and user experience. You will lead and mentor developers to create a collaborative and knowledge-sharing environment within the team. Staying current with industry best practices and emerging trends in ServiceNow development will be crucial, allowing you to recommend and implement improvements as necessary. Moreover, collaborating with cross-functional teams to integrate ServiceNow with other enterprise systems for seamless data flow and functionality will be part of your responsibilities. Furthermore, you will participate in planning and executing ServiceNow upgrades and enhancements, understand Proximus" architectural build, and provide solutions to customer needs. Supporting developers and team members, mentoring them to upskill on the latest ServiceNow features, offering constructive feedback, and supporting hiring activities by reviewing profiles and evaluating them will also be integral to your role. To qualify for this position, you should have proven experience as a ServiceNow SME/ Tech Lead with a minimum of 8 years in the ServiceNow platform. In-depth knowledge of ServiceNow architecture, design, and best practices is essential, along with experience in the CSM module and proficiency in CMDB and data loads. Proficiency in JavaScript, HTML, CSS, knowledge of SLAs, hands-on experience in Flow Designer, excellent scripting skills, and awareness of best practices are necessary. Strong expertise in ServiceNow development tools and relevant certifications such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) are highly desirable. Exceptional problem-solving and analytical skills, attention to detail, effective communication, and collaboration with technical and non-technical stakeholders are also required for this role.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As a ServiceNow Expert specializing in the Employee Center Pro (ECP) module, you will be a valuable addition to our team by leveraging your functional understanding, technical development, and business analysis skills. Your primary responsibility will involve enhancing the Employee Center Pro experience for our client and their end-users. Your role will entail engaging with various cross-functional teams such as HR and IT to grasp business needs and translate them into functional requirements. You will conduct workshops, discovery sessions, and stakeholder interviews to refine use cases, develop user stories, acceptance criteria, and process flows to guide development efforts. Additionally, you will design intuitive employee journeys using ECP capabilities like Content Experiences, Campaigns, Topic Pages, and Federated Search. In terms of technical development, you will be required to design and develop solutions using ServiceNow's Employee Center Pro, configure Topic Pages, Campaigns, Guided Experiences, Unified Navigation, and Content Automation. Customizing widgets, portals, and components using Service Portal and UI Builder will also fall under your responsibilities. Integrating ECP with other modules such as HRSD, ITSM, and custom applications and implementing Knowledge Management, Service Catalogs, and Search to optimize the employee self-service experience will be crucial tasks. You will need to ensure scalable architecture, performance optimization, and adherence to ServiceNow best practices. Managing platform releases, upgrades, and User Acceptance Testing (UAT) activities specific to Employee Center Pro and collaborating with ServiceNow architects and developers to implement enhancements and resolve issues will be part of your routine. To qualify for this role, you must have at least 4 years of ServiceNow experience, including a minimum of 2 years with Employee Center Pro, and a total of 6+ years of IT experience. Working onsite at the Goregaon, Mumbai office location 5 days a week is mandatory. Strong experience in functional and technical roles, especially within HR or IT service domains, is essential. Proficiency in Portal Development, UI Builder, Search, and Knowledge Management is required, along with hands-on experience in scripting (JavaScript, Glide APIs), Flow Designer, and IntegrationHub. Familiarity with ServiceNow CSM, HRSD, and ITSM modules is a plus. Excellent communication, stakeholder engagement, and documentation skills are vital, as is the ability to work both independently and collaboratively across globally distributed teams. Preferred certifications for this role include ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Employee Center Pro-specific training or certification, and ITIL v4 Foundation.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Sr. Technical Consultant is responsible for guiding clients through the implementation of ServiceNow GEN AI and platform integration. You will need to effectively communicate with technical and non-technical users and stakeholders to ensure the best fit for the unique needs of their business. As a ServiceNow application developer, you will be responsible for implementing GEN AI, Now Assist, and the ServiceNow platform. This includes working with workflows, integration, configuration, customization, orchestration, and access controls. You should have experience with out-of-the-box and custom use cases using ServiceNow Now Assist for ITSM, Now Assist Skill Kit, Generative AI Controller, Virtual Agent, Predictive Intelligence, and Performance Analytics. Your role will involve troubleshooting issues related to ServiceNow AI and Gen AI applications, aligning use case requirements with stakeholders, designing solutions, and guiding peer developers/team members in development and testing. You should have knowledge of AI concepts such as NLU, Machine Learning, and Prompt Engineering, as well as experience in integrating ServiceNow with ERP systems. Micro-certifications in Predictive Intelligence, Performance Analytics, Virtual Agent, and Now Assist are preferred. Holding certifications such as ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) and Certified Application Developer (CAD) is also advantageous. You will collaborate with the Scrum Master and Capability owners to prioritize Features, User Stories, and timelines for Platform Maintenance Initiatives. Additionally, you will lead the development efforts of the Scrum team, mentor junior and mid-level Software Engineers, review code, and perform unit testing. It is essential to stay updated on new capabilities in the platform, educate team members and customers, participate in recruiting, interviewing, and hiring new software engineering resources. Required Qualifications: - Bachelor's degree or 5+ years of equivalent experience - Experience leading other engineers - ServiceNow development skills in GEN AI, Automations, ML, etc. - Experience with ITSM processes (Incident/Problem/Request/Change management) - Experience with HRSD processes (Onboarding/Offboarding/Lifecycle event/EC) - Experience with CSM processes - Experience with Web-Services, AJAX, Business Rules, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications - Experience in Virtual agent, Predictive Intelligence, Performance Analytics, and Now Assist - Experience in script includes business rules, Portal development, agent workspace - Experience customizing ServiceNow using UI Builder, UI Pages, UI Macro & CMS using CSS, HTML, Jelly, Angular 1.5 Preferred Qualifications: - ServiceNow IT Service Management or other relevant ServiceNow certifications and GEN AI micro-certifications - Demonstrated knowledge of application design, development, and implementation - Understanding of basic GEN AI Now Assist development concepts - Excellent human relations skills - Experience with maintaining automated testing scripts In summary, as a Sr. Technical Consultant, you will play a crucial role in implementing ServiceNow GEN AI and platform integration, collaborating with stakeholders, mentoring team members, and ensuring the best solutions for clients" unique business needs.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Sr. Technical Consultant is responsible for guiding clients through the implementation of ServiceNow GEN AI and platform integration. You will excel in communication with both technical and non-technical users and stakeholders, fostering a cooperative relationship to tailor solutions to their specific business needs. As a ServiceNow application developer, you will be accountable for implementing GEN AI, Now Assist, and the ServiceNow platform, following best practices for workflows, integration, configuration, customization, and access controls. Your experience should include successful implementations using ServiceNow features like Now Assist for ITSM, Generative AI Controller, Virtual Agent, and Performance Analytics. Proficiency in UI Builder, ServiceNow Scripting, and Flow Designer is essential, along with expertise in AI Search configurations. In this role, you will troubleshoot issues related to ServiceNow AI applications, align use case requirements with stakeholders, design solutions accordingly, and guide team members in development and testing. A solid understanding of AI concepts such as NLU, Machine Learning, and Prompt Engineering is crucial, as well as experience in integrating ServiceNow with ERP systems. Preferred qualifications include micro-certifications in Predictive Intelligence, Performance Analytics, Virtual Agent, and Now Assist, along with ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) and Certified Application Developer (CAD) certifications. You will collaborate with Scrum Master and Capability owners to prioritize features and user stories, assign development tasks, and lead the development efforts of the Scrum team. Mentoring junior and mid-level Software Engineers, reviewing code, performing unit testing, and staying updated on platform capabilities are also key responsibilities. Additionally, you will participate in recruiting, interviewing, and hiring new software engineering resources. Required qualifications: - Bachelor's degree or 5+ years of equivalent experience - Experience in ServiceNow development, including GEN AI and ML - Proficiency in ITSM processes, HRSD processes, CSM processes, and Web-Services - Strong skills in Virtual Agent, Predictive Intelligence, Performance Analytics, and Now Assist - Experience in customizing ServiceNow using various tools and languages such as UI Builder, CSS, HTML, Jelly, and Angular 1.5 Preferred qualifications: - ServiceNow certifications and GEN AI micro-certifications - Understanding of application design and development concepts - Excellent interpersonal skills for effective communication with stakeholders and team members - Familiarity with automated testing scripts and modern engineering practices The Sr. Technical Consultant role demands a proactive approach to learning new technologies, collaborating with users and customers to enhance solutions, and staying updated on industry trends. Your contributions in software engineering, customer-centric design thinking, technology acumen, business acumen, technology security standards, analytical thinking, problem-solving, and quality management will be crucial to the success of the team and organization.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
uttar pradesh
On-site
You are invited to join a reputed/MNC company located at Mohali & Noida as a ServiceNow Professional. With at least 6 years of experience as a ServiceNow developer, you will be responsible for working on various ServiceNow modules including the creation of Custom workspace, Custom service portal, Service Now Flow Designer, and ServiceNow UI Builder. Your role will involve integrating ServiceNow application(s) with third-party systems and applications through APIs. It would be beneficial if you have experience with UI Builder and creating Custom Components in the UI Builder for Workspace. Knowledge of Telecommunication modules such as TSOM and TSM is preferred. The ideal candidate should possess skills in AngularJS, ReactJS, HTML, CSS, and JavaScript. System integration experience using web services and technologies like XML, HTML, AJAX, CSS, HTTP, REST, and SOAP is essential. Working knowledge of the CSM Module and extending the ServiceNow schema to custom applications will be an advantage. Moreover, you should have experience in administering a ServiceNow instance, managing workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalogue items, and updates of existing solutions. If you meet these requirements and are looking for a challenging opportunity in the field of ServiceNow, we encourage you to apply for this position.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Senior ServiceNow Developer with over 6 years of experience, you will be responsible for leveraging your expertise in UI Builder and Playbook areas to design and build custom applications within the ServiceNow platform. Your role will involve developing custom Workspaces, user interfaces, and workflows while ensuring seamless integration with other ServiceNow modules and 3rd party applications through APIs. Key responsibilities include developing custom UI components, configuring Playbooks, and utilizing your proficiency in JavaScript, HTML, and CSS to enhance the platform's functionality. Your strong problem-solving skills, attention to detail, and ability to collaborate effectively in a fast-paced environment will be crucial to your success in this role. If you are passionate about innovation, have a keen eye for UI design, and enjoy working on challenging projects, this opportunity in Bangalore and Hyderabad, Karnataka, India could be the next step in your career as a Senior ServiceNow Developer.,
Posted 1 month ago
5.0 - 9.0 years
10 - 20 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job Title: Servicenow Developer Job Summary: Experienced ServiceNow Developer with extensive hands-on experience on the ServiceNow platform, including CSM and ITSM modules. This role requires deep technical expertise in designing, developing, testing, and deploying ServiceNow solutions that align with business goals and enhance operational efficiency. Key Responsibilities: Design, develop, and implement ServiceNow solutions across CSM and ITSM modules. Configure and customize Case Management, Tasks, Life Cycle Events, and Activities. Develop and maintain ServiceNow applications using App Engine Studio and UI Builder. Create and manage Service Catalogs, Order Guides, Record Producers, and advanced workflows. Implement and support modules such as Incident, Problem, Change, Knowledge, Release, Request, and Asset Management. Build and maintain intuitive self-service portals and dashboards for CSM. Configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs. Integrate and manage CMDB, Discovery, and Mid-Server configurations. Leverage Performance Analytics to monitor and optimize system performance. Collaborate with cross-functional teams to deliver projects on time and within budget. Develop front-end components using HTML, CSS, JavaScript, and server-side applications using JSP, Servlets, and JDBC. Required Skills & Qualifications: 5+ years of hands-on experience as a ServiceNow Developer. Strong expertise in CSM and ITSM modules. Proficient in UI Builder. Proficient in ServiceNow scripting, UI customization, and application development. Experience with ServiceNow Discovery, CMDB, and Asset Management. Experience with App Engine Studio and Flow Designer. Solid understanding of web technologies (HTML, CSS, JavaScript) and Java-based backend development. Strong analytical, problem-solving, and communication skills. Preferred Certifications: ServiceNow Certified System Administrator ServiceNow Certified Application Developer
Posted 1 month ago
3.0 - 8.0 years
9 - 19 Lacs
Hyderabad
Hybrid
Hiring ServiceNow Portal Developer for Hyderabad location Key Responsibilities: Min 4 to 8 years of experience as a ServiceNow Portal Developer Hands on experience in Java Script, HTML, CSS, XML, AJAX & Angular JS . A fundamental understanding of ITSM , ITIL or CMDB. Strong Scripting experience is primary Good to have- ServiceNow Certification Hands-on design, development, and deployment experience with the ServiceNow platform. End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process. ServiceNow implementation experience in ITSM , Service Portal , Performance Analytics (Adv. Reporting) & Employee Centre Knowledge. Should be multitasking, Self-Learner and possess good Functional Knowledge. Should be able to take lead on Project, Support activity and guide or train the team. Strong communication, presentation, and problem-solving skills. Thorough understanding of ITIL/ITSM processes. Working knowledge of ITBM process and implementation. Looking for short Notice joiners , if interested, Pls share your resume to Pavan.vadge@techmahindra.com Total Exp - Current Location - Current CTC - Expected CTC - Notice period - Current Company -
Posted 2 months ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
As a ServiceNow Solution Architect at NewRocket, you will play a pivotal role in leading, coaching, and mentoring a team of Software Engineers to provide development services for customers. With a focus on ITAM & Discovery and CMDB, Custom & Integrations, you will be responsible for implementing customizations based on functional and technical requirements using best practices and internal code standards for large-scale professional services projects. You will have the opportunity to work on cutting-edge projects and will receive support and guidance to excel in your role. NewRocket offers official ServiceNow training to help you attain multiple certifications and sets clear expectations for success. Leveraging your skills and experience, you will be encouraged to devise innovative solutions to meet customer objectives. In this role, you will collaborate with end-users, IT teams, and key stakeholders to gather system requirements for ITAM (SAM & HAM), Discovery & CMDB. Your expertise in ITAM processes will enable you to guide customers in understanding technical solutions tailored to their business needs. Customizing ServiceNow applications, configuring integrations, and facilitating the rollout of new modules and applications will be among your key responsibilities. Furthermore, you will mentor project team members through peer reviews, provide technical guidance, and reflect impact assessment rules within service maps. Participation in user acceptance testing, promotion of update sets, and remediation of production incidents related to your scope are vital aspects of this role. You will collaborate with the SN technical lead to ensure a consistent approach and maintain operational documentation and SOPs effectively. To qualify for this position, you should have at least 7 years of experience in supporting the implementation, administration, configuration, and/or development of ServiceNow in ITAM, Discovery & CMDB. Proficiency in integrating ServiceNow with other systems/platforms, utilizing Web Services Integration, and working with Data Extraction Technologies is essential. Your knowledge of ServiceNow scripting, strategic planning, and the ability to create technical design documents will be valuable assets. A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or relevant work experience is required. Additionally, candidates must be committed to continuous learning within the ServiceNow platform and beyond, including obtaining ServiceNow competency certifications and Module Accreditations. Preferred certifications such as ITIL Foundation, ServiceNow CSA, and CAD are desirable. At NewRocket, we value our people and offer a supportive environment where you can thrive and grow professionally. Join our team and be part of our mission to #GoBeyondWorkflows.,
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
At EY, you have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. Your unique voice and perspective are essential to help EY become even better. Join us to build an exceptional experience for yourself and contribute to creating a better working world for all. As a Senior Aera Developer, you will be a part of the Supply Chain Tech group of EY GDS consulting Team. Your role involves translating business needs into technical specifications, performing data analysis and manipulation, and simplifying business concepts through data modeling. You will be responsible for developing reporting systems, writing/customizing code in various Aera modules, and evaluating and improving Aera Skills. Additionally, you will generate quality reports, develop data visualizations, and work with clients throughout the implementation lifecycle. To succeed in this role, you must have experience as an Aera Skill Builder, expertise in BI reporting and data warehouse concepts, strong data modeling skills, and proficiency in Aera skill builder modules. You should be skilled in creating dynamic visualizations, configuring Aera skills, applying security concepts, and handling report performance and administration. Aera Skill Builder and Aera Architect certification is required. Ideal candidates will have a strong knowledge of Aera Skill Build concepts, expertise in data handling, experience in SQL tuning and optimization, and the ability to interact with customers to understand business requirements. Good communication skills, problem-solving abilities, and a proactive approach to learning new technologies are also important. In this role, you will drive Aera Skill Development tasks and have the opportunity to work with a market-leading, multi-disciplinary team. EY offers a supportive environment, coaching, and feedback from engaging colleagues, opportunities for skills development and career progression, and the freedom to handle your role in a way that suits you. EY is committed to building a better working world by creating long-term value for clients, people, and society, and by fostering trust in the capital markets. Through the expertise of diverse teams worldwide, EY provides trust, assurance, and support for clients to grow, transform, and operate effectively across various industries.,
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a Senior Developer at EY, you will be part of the EY GDS-ServiceNow team working on solving client issues using the ServiceNow platform. You will collaborate with a high-quality team to create innovative products that address client needs. This role offers an exciting opportunity to contribute to a leading firm's growth and success. Your key responsibilities will include leading the design, configuration, and customization of the ServiceNow platform to enhance user experience and operational efficiency. You will develop and implement service request fulfilment workflows, automate complex tasks, and optimize business processes using advanced scripting tools. Additionally, you will architect integrations with third-party systems, collaborate with stakeholders to gather specifications, and deliver high-quality products aligned with business objectives. To excel in this role, you should have 3-6 years of experience in ServiceNow development and administration, with expertise in integration, UI Builder, Playbook, and CIS-CSM. Strong knowledge of dispute management processes and Financial Services Operations (FSO) is essential. Proficiency in scripting languages, problem-solving skills, and effective communication with stakeholders are key attributes for success. To qualify for this position, you should hold a college degree in a related technology field or have equivalent job experiences. Additionally, you must have CSA certification and at least 1 CIS in CSM or IRM. Experience in leading projects, mentoring junior developers, and ITIL foundations certification are highly valued. Ideally, you should also have experience with SDLC, TFS, JIRA, or equivalent tools for maintaining stories, as well as knowledge of ServiceNow's latest version features. At EY, you will have the opportunity to work with a diverse team of professionals, gain exposure to leading businesses globally, and contribute to building a better working world. You will receive support, coaching, and feedback from experienced colleagues, along with opportunities for skills development and career advancement. EY values its employees" personal growth and offers a flexible work environment tailored to individual needs. Join EY in shaping the future with confidence and creating new value for clients, society, and the planet. Be part of a dynamic team that leverages data, AI, and advanced technology to address today's most pressing challenges and shape a better working world.,
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
At EY, we are committed to shaping your future with confidence. We will support you in excelling in a globally connected powerhouse of diverse teams and guide your career to new heights. Join EY to contribute to building a better working world. As a Staff/Developer in the CSM/FSO/TPRM division at EY GDS-ServiceNow team, you will be responsible for resolving client issues using the ServiceNow platform. You will have the opportunity to collaborate with a high-quality team and develop innovative products to address client needs. **The opportunity** We are seeking a skilled Staff member with expertise in ServiceNow Implementation to join our EY GDS ServiceNow team. This role offers a fantastic chance to be a part of a leading firm and play a pivotal role in its growth. **Your Key Responsibilities** - Configure and customize the ServiceNow system, including creating workflows. - Develop service request fulfilment workflows based on customer requirements. - Utilize scripting tools and ServiceNow functionality to automate tasks. - Execute integrations and process automation using various tools. - Collaborate with business liaisons to deliver products that meet requirements. - Analyze user stories and internal procedures to enhance system capabilities. - Conduct system and integration testing with sample and live data. **Skills And Attributes For Success** - Experience in Integrations with Third-Party tools. - Proficiency in Playbook implementation. - Integration with internal and external applications and systems. - Knowledge of UI Builder and custom UI development. - Implementation experience in CSM, FSO, TPRM, and IRM. - Familiarity with Dispute Management Systems. **To qualify for the role, you must have** - A college degree in a related technology field or equivalent job experience. - ServiceNow CSA Certification is mandatory. - 2 to 3 years of experience in a development role. - ServiceNow CIS certifications are advantageous. **Ideally, you'll also have** - Experience with SDLC, TFS, JIRA, or similar tools. - Knowledge of ServiceNow's latest version features. **What We Look For** We seek individuals with commercial acumen, technical expertise, and a willingness to learn in a fast-paced environment. Join our multi-disciplinary team at EY and work with leading businesses globally across various industries. **What Working At EY Offers** At EY, you will have the opportunity to work on inspiring projects and receive education and coaching for personal development. We value our employees and provide support, coaching, and feedback to help you progress in your career. You will have the freedom to shape your role according to your preferences in an environment that emphasizes quality and knowledge exchange. EY is dedicated to building a better working world by creating value for clients, people, society, and the planet. Our teams leverage data, AI, and advanced technology to address pressing issues and shape the future with confidence. With a global presence in more than 150 countries and territories, EY offers a full spectrum of services in assurance, consulting, tax, strategy, and transactions.,
Posted 2 months ago
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