Senior Sales Manager

Job Summary:

Senior Sales Manager / Team Lead

Role & responsibilities

Team Leadership & Management:

• Lead, motivate, and manage a team of sales executives to achieve individual and team sales targets.
  
• Recruit, train, and onboard new team members to build a strong and capable sales force.
  
• Set clear performance expectations and regularly review team KPIs and performance metrics.
  

Sales Strategy & Execution:

• Develop and implement effective sales strategies aligned with company goals.
  
• Track team performance against targets and KRAs, and take corrective actions when needed.
  
• Analyze market trends, competitor activity, and customer feedback to identify new business opportunities.
  

Coaching & Development:

• Conduct regular one-on-ones, performance reviews, and training sessions.
  
• Identify skill gaps and provide coaching to improve individual and team productivity.
  
• Foster a positive, energetic, and goal-driven team culture.
  

Reporting & Communication:

• Prepare and present accurate sales forecasts and performance reports to senior management.
  
• Ensure timely and efficient use of CRM and other sales tools by the team.
  
• Maintain clear communication with cross-functional departments such as marketing, operations, and customer support.
  

Client Engagement & Escalation Handling:

• Support team in handling key client meetings and escalations when necessary.
  
• Build and maintain strong client relationships to support business retention and upselling.
  

Preferred candidate profile

• Bachelors degree in Business Administration, Sales, or a related field (MBA preferred).
  
• 4–7+ years of sales experience, with at least 2 years in a leadership role.
  
• Proven track record of team management and target achievement.
  
• Strong leadership, communication, and interpersonal skills.
  
• Excellent analytical and problem-solving abilities.
  
• Proficient in CRM software (e.g., Salesforce, Zoho) and MS Office tools.
  

Key Competencies:

• Team leadership and people management
  
• Strategic thinking and planning
  
• Sales forecasting and pipeline management
  
• Motivator and team builder
  
• Performance-driven and resilient under pressure