Senior Sales Manager

We are looking a Sr. Sales Manager for our upcoming BAJAJ 2 wheeler segment he will be responsible for driving overall 2-wheeler sales performance, leading a high-performing sales team, strengthening customer experience, and ensuring consistent achievement of retail and wholesale targets. The role demands strong leadership, market insights, analytical ability, and a proven track record in the 2-wheeler industry.

Role & responsibilities :

1. Sales Strategy & Planning

• Develop and implement monthly, quarterly, and annual sales plans for the 2-wheeler division.
  
• Analyze market trends, competitor activities, and customer preferences to identify new business opportunities.
  
• Ensure targeted retail and wholesale sales volumes are achieved consistently.

2.Team Leadership & Management

• Lead, motivate, and manage a team of Sales Managers, Team Leaders, and Sales Consultants.
  
• Conduct regular performance reviews, mentoring, and capability-building training sessions.
  
• Set clear KPIs for the sales team and monitor progress.

3.Customer Experience & Relationship Management

• Ensure premium customer experience throughout the sales journey.
  
• Handle escalated customer concerns and ensure timely resolution.
  
• Develop strong relationships with key customers, fleet owners, and channel partners.

4.Dealer and Channel Network Development

• Coordinate with dealer partners, OEM representatives, and other stakeholders for business growth.
  
• Oversee channel expansion activities, new dealership initiatives, and market penetration strategies.

5.Business Operations & Compliance

• Maintain accurate sales reports, forecasting, and MIS.
  
• Ensure adherence to company policies, pricing guidelines, and operational SOPs.
  
• Work closely with marketing, service, and finance teams for smooth business operations.

6.Performance Monitoring & Reporting

• Review daily, weekly & monthly sales performance.
  
• Analyze sales data, conversion ratios, test-ride effectiveness, inquiries, and lead management.
  
• Present periodic business updates to senior management.

Preferred candidate profile

Bachelors degree in Business Administration, Marketing, or related field (MBA preferred).

• 10-15 years of experience

  in 2-wheeler sales, with minimum

  5 years in a managerial/leadership role

  .
• Proven track record of achieving sales targets and leading high-performing teams.
  
• Strong understanding of 2-wheeler market dynamics, customer behavior, and dealer ecosystem.

Skills & Competencies

• Strong leadership and team management skills.
  
• Excellent communication, negotiation, and interpersonal skills.
  
• Strategic thinking with hands-on problem-solving ability.
  
• Proficiency in CRM tools, MS Excel, and sales analytics.
  
• Customer-centric approach with strong decision-making ability.

Key Performance Indicators (KPIs)

• Achievement of monthly and annual retail/wholesale targets.
  
• Market share growth in the assigned area.
  
• Customer satisfaction (CSI scores).
  
• Lead conversion ratio and enquiry-to-retail efficiency.
  
• Sales team productivity and performance metrics.