Senior Sales Executive

Job Title: Senior Sales Staff
Reporting To: Showroom Manager / Sales Head
Employment Type: Full-Time

Job Summary:

We are looking for a dedicated and experienced Senior Sales Staff member to join our retail team. The ideal candidate will possess strong product knowledge, excellent customer service skills, and the ability to lead by example in achieving sales targets and ensuring a premium customer experience.

Key Responsibilities:

• Greet and assist walk-in customers in a courteous and professional manner.
• Understand customer needs and recommend suitable products accordingly.
• Develop in-depth knowledge of the products, including fabric types, trends, pricing, and availability.
• Drive individual and team sales targets on a daily, weekly, and monthly basis.
• Manage billing and cash handling at the counter when required.
• Maintain visual merchandising standards and cleanliness of the sales floor.
• Train and support junior sales staff in selling techniques and product knowledge.
• Handle customer complaints and ensure timely resolution.
• Follow up with leads and maintain relationships with regular clients.
• Assist in stock management, inventory control, and stock audits.

Key Skills & Competencies:

• Proven experience in retail sales (1+ years preferred).
• Excellent communication and interpersonal skills.
• Strong knowledge of textile/apparel industry (preferred).
• Ability to multitask and work in a fast-paced environment.
• Customer-focused with problem-solving skills.
• Team leadership or supervisory experience is an added advantage.
• Fluency in Malayalam and basic English is essential.

Qualifications:

• Minimum: Higher Secondary / Diploma
• Preferred: Graduate in Commerce, Business, or Fashion-related stream
• Basic computer knowledge (POS/billing systems)

Salary & Benefits:

As per industry standards, based on experience and performance. Incentives applicable on meeting sales targets.

Working Hours:

Rotational shifts, including weekends and holidays

Job Types: Full-time, Permanent

Benefits:

• Food provided
• Health insurance
• Life insurance
• Paid time off
• Provident Fund

Compensation Package:

• Commission pay
• Performance bonus

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 9745144495