Work Mode

On-site

Job Type

Full Time

Job Description

Regular follow-ups with customers with recommendations, updates, and action plans

 

Escalate issues promptly according to standard operating procedures

Key skills & knowledge:

 

Fluent written and verbal communication skills in English

 

Good interpersonal communication and customer service skills are needed to work successfully with customers in high-stress and or ambiguous situations

 

Strong aptitude for learning and understanding how to utilize them in a customer-facing environment

 

The logical approach to problem-solving

 

Willingness to work in a 24x7 environment. Flexible to work evening/night hours and weekends long term if required. This may change as per business needs

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