3 - 8 years
0 Lacs
Posted:2 weeks ago|
Platform:
On-site
Full Time
Regular follow-ups with customers with recommendations, updates, and action plans
Escalate issues promptly according to standard operating procedures
Key skills & knowledge:
Fluent written and verbal communication skills in English
Good interpersonal communication and customer service skills are needed to work successfully with customers in high-stress and or ambiguous situations
Strong aptitude for learning and understanding how to utilize them in a customer-facing environment
The logical approach to problem-solving
Willingness to work in a 24x7 environment. Flexible to work evening/night hours and weekends long term if required. This may change as per business needs
NEW ERA LIFE CARE PRIVATE LIMITED
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