Senior Quality Assurance Specialist

About client

Our team of dedicated recruiters consists of both experienced career IT recruiters and former IT professionals, bringing deep industry knowledge to every search. The recruitment structure is designed around niche disciplines, with specialized groups focusing on project and program management, business analysis, quality assurance, development, databases, infrastructure, telecommunications, and more.

By actively participating in discussion forums, user groups, and professional networks, our recruiters stay closely connected to their disciplines and ensure access to highly qualified candidates who meet client needs with precision.

Job Title: Senior ServiceNow QA/Tester (Workday HR Integration)

Location:

Type:

ServiceNow QA/Tester

Responsibilities:

• Design, develop, and execute test cases, including

  functional, integration, regression, performance, and UAT

  .
• Perform

  end-to-end testing

  for employee lifecycle processes that span multiple systems, including Workday and ServiceNow.
• Test

  data exchanges between ServiceNow and Workday

  using REST and SOAP APIs, leveraging ServiceNow’s Integration Hub.
• Validate

  workflow automation

  for HR processes such as onboarding, offboarding, and employee lifecycle events initiated in Workday and executed in ServiceNow.
• Conduct

  performance testing

  of integrated systems under various load conditions.
• Perform

  regression testing

  after every ServiceNow update or Workday patch to ensure integrations remain intact.
• Maintain

  comprehensive test documentation

  , including test plans, test cases, test scripts, and results.
• Collaborate with business analysts, developers, and project managers to ensure requirements are clearly understood and delivered.

Qualifications:

• Extensive

  ServiceNow testing experience

  .
• Strong understanding of

  Workday HR

  modules and integrations.
• Specific experience in

  colleague/employee-facing HR systems

  , focusing on self-service and employee journey optimization.
• Hands-on expertise in

  API testing

  (REST/SOAP).
• Strong knowledge of

  test automation tools

  and best practices.
• Excellent analytical, troubleshooting, and communication skills.