Job
Description
Senior Project Manager - Cross-Functional Program DeliveryLocation: [Hyderabad / Remote / Hybrid]Experience: 8-12 yearsEmployment Type: Full-TimeAbout Prodigy:At Prodigy Systems and Services (Prodigy), we are a fast-growing software services company with 18+ years of delivering success stories across industries Our dynamic, expanding team of 85+ experts is committed to excellence, innovation, and client satisfaction As we continue scaling, we are seeking a highly accountable, results-driven Senior Project Manager to lead complex, cross-functional programs and drive impeccable executionRole Overview:We are looking for an exceptional Project Manager a true taskmaster and outcome owner who can manage at least 6 diverse teams, drive tight execution against timelines, escalate widely and appropriately, and command executive attention when needed You must be proactive, detailed, relentless in follow-up, and have the professionalism and communication skills to manage escalations through email, Microsoft Teams, and ServiceNow Change Management processes effectivelyKey Responsibilities: Drive multiple complex cross-team initiatives, ensuring on-time, quality delivery across all workstreams Manage project plans, dependencies, resource allocations, timelines, and deliverables with laser focus Escalate risks and blockers early involve the right leaders, drive attention, and resolve issues swiftly Build and maintain executive-level JIRA dashboards and real-time reporting for leadership visibility Own and manage ServiceNow Change Management processes from change requests, approvals, communication plans, to execution Ensure outstanding communication create crisp email updates, Teams notifications, and executive summaries Uphold strict JIRA hygiene enforce clean, up-to-date epics, stories, tasks, dependencies, and deliverables Lead effective stand-ups, program reviews, risk assessments, and status meetings across all teams Maintain discipline, accountability, and urgency at every project milestone Foster a high-performance culture of commitment, transparency, and delivery excellenceMust-Have Skills: 8-12 years of strong Project/Program Management experience in software or IT services Proven track record leading large, multi-team initiatives with interdependencies Expert JIRA skills creating dashboards, workflows, reports, and enforcing task hygiene Extensive ServiceNow Change Management experience managing approvals, communications, change plans Exceptional communication skills can craft precise executive emails, Teams announcements, meeting notes, and escalation notices Ability to escalate critical issues across teams and obtain executive visibility and action swiftly Deep understanding of Agile, Scrum, Kanban, and cross-functional collaboration models Highly self-driven, organized, and relentless in driving outcomes and ensuring no detail is overlookedPreferred Skills: Experience working with distributed and offshore delivery teams Certifications such as PMP, CSM, or PMI-ACP Familiarity with Confluence, MS Project, Smartsheet, or equivalent tools Understanding of integration projects, SaaS platforms, or IT Operations programsKey Attributes We Are Looking For: Taskmaster Mindset - No gaps, no slippages, no assumptions Escalation Champion - Raises risks early, appropriately, and widely to drive quick resolutions Outcome Driver - Focused on results, not just activities Executive Communicator - Crafts messaging for VP, Director, and C-level audiences crisply Delivery Obsession - Relentless about meeting timelines and exceeding stakeholder expectations Professional Under Pressure - Handles escalations and setbacks with maturity and resilience High Work Ethic - Willing to work hard, follow through on every commitment, and lead by exampleWhy Join Prodigy? Be part of a company thats growing fast and delivering to Fortune 500 clients Own high-impact programs and drive outcomes that matter Work directly with executives and have true visibility for your work Competitive salary, performance-based bonuses, and clear career growth pathsReady to lead, escalate, communicate, and deliver at the highest level?
