Senior Project Manager

Were looking for an experienced Senior Project Manager to join our Professional Services team. Reporting to the Senior Manager Professional Services, youll be responsible for:

• Leading the full project lifecycle for Zscaler deployments, including defining scope, objectives, timelines, and resources
• Identifying, mitigating, and resolving project risks and issues proactively
• Cultivating strong client relationships, acting as a trusted advisor and primary point of contact
• Coordinating and collaborating effectively with cross-functional teams (technical consultants, TSM, sales, support, and Product Management)
• Ensuring timely, on-budget project delivery, maximizing customer satisfaction and value realization, and adhering to Zscalers deployment methodologies

What Were Looking for (Minimum Qualifications)

• 10+ years of robust IT project management experience, preferably within Professional Services or a consulting environment
• Proven track record of successfully leading complex enterprise software or SaaS deployments, especially in cloud security, networking, or infrastructure
• Exceptional communication, leadership, and stakeholder management skills, capable of influencing diverse teams and clients
• Proficiency in various project management methodologies (e.g., Agile, Waterfall) and relevant project tools
• PMP or an equivalent project management certification is essential

What Will Make You Stand Out (Preferred Qualifications)

• A strong passion for driving customer success and ensuring exceptional client outcomes
• A proven ability to thrive and navigate effectively within challenging technical and complex business environments