Senior Program Manager

Senior Manager-Delivery Operations/ Senior Program Manager

About the Role:

We’re looking for a Delivery Leader with a founder's mindset, someone who’s not just managing timelines and teams but is genuinely excited to build, scale, and evolve Elucidata’s service vertical into a future-ready engine of execution.

If you're someone who thrives in ambiguity, moves fast, learns faster, and sees every challenge as a new product to be built, this is your playground.

This role will be critical to shaping how we deliver high-impact, tech-enabled data and AI/ML programs for global pharma and biotech clients. We're not just looking for operational polish, we're looking for ownership, grit, and a deep desire to make Elucidata's delivery system a competitive advantage.

Key Responsibilities:

1. Build for Scale

• Evolve our delivery model to support scale without compromise, systematize what works, break what doesn’t.
• Own the setup of repeatable, modular delivery playbooks across data harmonization, ML pilots, and platform deployments.
• Implement dashboards, KPIs, and OKRs to track efficiency, quality, and customer value.

2. Operate Like a Founder

• Take full ownership of timelines, people, and quality not just to meet expectations, but to raise the bar.
• Drive a culture of bias for action, continuous learning, and “get-it-done” energy across the delivery team.

3. Make Delivery a Strategic Lever

• Partner with Product, Solutions, and GTM teams to ensure delivery is tightly coupled with company goals.
• Be the voice of delivery in strategy discussions - bring frontline insights back to influence roadmaps.

4. Lead a High-Energy Team

• Build, mentor, and inspire a lean team of project leads, data scientists, and data engineers.
• Foster a culture of hustle, collaboration, and hands-on problem-solving.
• Be okay with doing before delegating.

5. Engage with Clients Deeply

• Act as a trusted delivery owner in client conversations.
• Be fluent in translating science, tech, and timelines and solving for all three.
• Protect the team while also being the face of accountability.

Must-Have Qualification:

• 6–10 years of experience in delivery, operations, or program execution ideally in healthcare, life sciences.
• A solid understanding of biomedical or R&D data (omics, clinical trials, real-world evidence, etc.).
• Experience owning cross-functional programs with real delivery pressure and measurable outcomes.
• Demonstrated ability to manage complex programs with external stakeholders.

Preferred (But Not Dealbreakers)

• Hands-on experience in data science, bioinformatics, or engineering is a huge plus.
• Exposure to AI/ML in life sciences, or delivery in a SaaS/TechBio context.
• An entrepreneurial or startup stint — or a strong desire to build like you’ve been in one.

What You’ll Get

• A front-row seat to shaping how biomedical data powers real-world decisions.
• The opportunity to scale something that matters — both for the company and for science.
• A high-agency environment with support, not micromanagement.