Senior Product Ops Analyst

Description

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job Responsibilities

The Technology Solutions business unit is the Syneos Health accelerator for life sciences technology and innovation. Technology Solutions homegrown products & applications, COTS & SaaS products, ensures all employees work in a secure environment with clean data, actively participates in new M&A and partnership activities, delivers critical insights as part of our integrated strategy for customers and drives enterprise-wide adoption and change management for innovative tech & data solutions. Our work supports getting meaningful new medicines to patients faster, with greater positive impact.

Responsibilities:

• Leads advanced data analysis to drive strategic product decisions and uncover key insights.
• Monitors and optimizes product performance metrics and KPIs.
• Identifies, designs, and implements process improvements to enhance operational efficiency.
• Project Leadership: Leading and managing complex, cross-functional projects related to product operations.
• Engages with senior stakeholders to communicate findings, recommendations, and strategic insights.
• Conducts in-depth market and competitive analysis to inform product strategy and positioning.
• Oversees the optimization and integration of tools and systems used in product operations.
• Identifies, escalates, and resolves high-impact operational issues.
• Mentors and coaches junior level product analysts

QUALIFICATION REQUIREMENTS

• Degree (BS/BA) in in Information Systems or Management, Statistics, Computer Science, Data Science or Engineering, or related field required.
• Advanced analytical skills with the ability to interpret complex data sets and provide strategic insights.
• Exceptional attention to detail to ensure accuracy and precision in analysis and reporting.
• Excellent verbal and written communication skills for effective stakeholder engagement and documentation.
• Proficiency with advanced data analysis tools, product management software, and other relevant technologies.
• Strong problem-solving skills to address and resolve complex operational challenges.
• Advanced project management skills to lead and coordinate multiple high-impact projects.
• Strong leadership skills to guide and mentor junior team members and drive cross-functional collaboration.
• Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary