Senior Product Ops Analyst

Job Responsibilities

The Technology Solutions business unit is the Syneos Health accelerator for life sciences technology and innovation. Technology Solutions homegrown products & applications, COTS & SaaS products, ensures all employees work in a secure environment with clean data, actively participates in new M&A and partnership activities, delivers critical insights as part of our integrated strategy for customers and drives enterprise-wide adoption and change management for innovative tech & data solutions. Our work supports getting meaningful new medicines to patients faster, with greater positive impact.

Responsibilities:

• Leads advanced data analysis to drive strategic product decisions and uncover key insights.
• Monitors and optimizes product performance metrics and KPIs.
• Identifies, designs, and implements process improvements to enhance operational efficiency.
• Project Leadership: Leading and managing complex, cross-functional projects related to product operations.
• Engages with senior stakeholders to communicate findings, recommendations, and strategic insights.
• Conducts in-depth market and competitive analysis to inform product strategy and positioning.
• Oversees the optimization and integration of tools and systems used in product operations.
• Identifies, escalates, and resolves high-impact operational issues.
• Mentors and coaches junior level product analysts

QUALIFICATION REQUIREMENTS

• Degree (BS/BA) in in Information Systems or Management, Statistics, Computer Science, Data Science or Engineering, or related field required.
• Advanced analytical skills with the ability to interpret complex data sets and provide strategic insights.
• Exceptional attention to detail to ensure accuracy and precision in analysis and reporting.
• Excellent verbal and written communication skills for effective stakeholder engagement and documentation.
• Proficiency with advanced data analysis tools, product management software, and other relevant technologies.
• Strong problem-solving skills to address and resolve complex operational challenges.
• Advanced project management skills to lead and coordinate multiple high-impact projects.
• Strong leadership skills to guide and mentor junior team members and drive cross-functional collaboration.
• Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment