Product Analyst

• Release and catalog service parts in support of inquiry resolution globally for all North America programs

• Analyze Engineering systems, 2D Technical drawings, Teamcenter data, Bill of Material (BOM), Marketing information & other reference data and material to determine the appropriate service part levels required for vehicle repair.

• Analyze current and past model engineering changes to determine service interchangeability between engineered parts.

• Prepare and maintain parts catalogue information, as well as creating new catalogue sections, in the Parts Catalogue Database

• Ensure that all the relevant part information is included in the Catalogue database to support VIN matching in the Parts Catalogue

• Modify and create parts catalogue illustrations in line with established processes whilst ensuring that the artwork specifications are met.

• Provide timely resolution to Dealers, Global teams and Internal Customers inquiries regarding issues related to commodities within your sections of the catalog.

• Support service part needs with Engineering, Service operations and upstream activities to address level of service concerns and to ensure service requirements are corrected.

• Support downstream processes like Purchasing, Supply Chain, Packaging, Quality and Distribution to ensure best in class parts availability in support of customer needs.

• Responsible for delivering departmental objectives related to service part releasing, cataloging and customer inquiries.

Ability to read 2D Technical drawings & CAD data

In depth knowledge of Excel, PowerPoint & Access. Alteryx/QlikView a plus

Must be detail oriented, a self-starter with an ability to multi-task and adhere to established deadlines

Excellent oral and written communication skills

Goal oriented individual with the ability to interpret data, evaluate actions, and reach logical conclusions.