Senior Product Manager

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

Leadership Principles

1. Be Customer Obsessed
2. Be Courageous with Your Point of View
3. Challenge the Status Quo
4. Act Like an Entrepreneur
5. Have an “It Can Be Done” Attitude
6. Do the Right Thing
7. Be Accountable

About This Opportunity

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7-11 GSC is seeking a strategic and outcome-oriented Senior Manager of Product to lead our Delivery Platform & Integrations team. This role manages product managers across Delivery Platform areas, including Driver App Experience, Financial Operations, Partner Integrations, Ops Tools, and platform scalability

Responsibilities:

• Inspire & Influence & Collaborate:

• Collaborate directly with the Head of Product Management
• Act as a trusted representative of the broader product organization, ensuring alignment across geographies.
• Lead cross-functional initiatives with clarity and purpose.
• Communicating vision and fostering a culture of trust, ownership, and excellence within the GSC

Strategic Leadership:

• Define and evolve the product vision across delivery platform services, integrations, and driver experience.
• Align product strategy with business goals, unit economics, and operational KPIs.
• Prioritize initiatives across the GSC product organization to maximize impact.
• Champion our customers to identify, scope, and design product strategies and user experiences that drive customer satisfaction and business growth.

Innovation & Growth:

• Make creative recommendations to expand the product base and vision.
• Suggest ways to track product use and impact on end users.

Ready to Drive the Future?

If you're passionate about building scalable delivery platforms and leading high-performing product teams, we want to hear from you. Join us in transforming Skipcart into a world-class delivery ecosystem.

Qualifications:

• Bachelor's degree in a related field (e.g., Business, Computer Science, Engineering)
• 8+ years in product management, with 3+ years in a leadership role managing product managers
• Experience managing multiple product lines or platform services including an understanding of microservices, API ecosystems, and delivery logistics
• Strong analytical and problem-solving skills with the ability to make data-driven decisions
• Excellent communication, stakeholder management, and decision-making skills
• Emotional intelligence and the ability to build trust and collaboration within teams across geographic and culture bounds

7-Eleven Global Solution Center is an Equal Opportunity Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve.As the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative.

Privileges & Perquisites:

7-Eleven Global Solution Center

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