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Senior Process Manager

Senior Process Manager

eClerx

10 - 12 years

8 - 15 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

senior management execution team management management skills training needs presentation skills training hrsd improvement training programs team development process management continuous improvement recruitment leadership design communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

eClerx Services Limited is a dynamic and innovative company committed to excellence and continuous growth. We pride ourselves on fostering a culture of learning and development, and we are seeking a highly qualified Senior Manager - Training to join our team and contribute to the professional growth of our employees.

Position Overview:

Key Responsibilities:

Training Program Development:
- Collaborate with department heads and stakeholders to identify training needs and priorities.
- Design and develop comprehensive training programs that address organizational requirements and individual employee growth.
Content Creation and Delivery:
- Develop engaging and interactive training content using various methodologies, including e-learning, workshops, and on-the-job training.
- Deliver training sessions to diverse audiences, ensuring content is relevant, effective, and aligned with adult learning principles.
Leadership and Team Development:
- Lead a team of training professionals, providing guidance, mentorship, and support to ensure the successful execution of training initiatives.
- Foster a culture of continuous learning and professional development within the organization.
Performance Evaluation:
- Implement metrics and assessment tools to measure the effectiveness of training programs.
- Analyze training outcomes and make data-driven recommendations for improvement.
Stakeholder Collaboration:
- Collaborate with various departments to understand business needs and incorporate them into training programs.
- Build strong relationships with internal stakeholders to ensure training initiatives support overall business objectives.
Stay Informed about Industry Trends:
- Stay abreast of industry trends, emerging technologies, and best practices in training and development.
- Recommend innovative solutions to enhance the efficiency and effectiveness of training programs.

Qualifications:

Bachelor’s degree in a relevant field; Master’s degree preferred.
Proven experience (7-10 years) in designing and delivering effective training programs.
Strong leadership and team management skills.
Excellent communication and presentation abilities.
Familiarity with e-learning platforms and technology-driven training solutions.
Ability to analyze data and provide insights for continuous improvement.
Certifications in training and development are a plus.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

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eClerx

IT Services and IT Consulting

Mumbai Maharashtra

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Senior Process Manager