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Senior Process Manager

Senior Process Manager

eClerx

6 years

0 Lacs

mumbai maharashtra india

Posted:5 days ago| Platform:

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Skills Required

logical auditing writing developer experimentation personalization targeting analytics marketing ux design test mobile integration javascript html css management testing reporting debugging network technology service vision data efficiency drive automation

Work Mode

On-site

Job Type

Full Time

Job Description

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.We’re looking for an experienced Adobe Target Developer who can hit the ground running and help us scale our experimentation & personalization roadmap.Role: Adobe Target DeveloperWhat you’ll work on:Build & deploy A/B, MVT and personalization campaigns in Adobe TargetImplement experience targeting and audience-based experiments using TargetWork closely with analytics, marketing and UX teams to design test hypotheses and variants

Translate Business Requirements Into Target Activities, Offers And Experiences

Debug & troubleshoot implementation issues across web, mobile web or appsEnsure clean integration with Adobe Analytics / AEP / Launch (or other TMS)Must-have skills:6+ years of hands-on experience with Adobe Target (VEC + Form-based)Strong JavaScript, HTML, CSS for building custom experiencesExperience with at least one Tag Management System (Adobe Launch / Tealium / GTM)Understanding of A/B testing concepts, personalization, audiences & reportingAbility to work in a client-facing, fast-paced environment and handle multiple experimentsNice-to-have:Exposure to Adobe Analytics, AEP, or broader Adobe Experience CloudExperience working with US / EU clients in digital marketing, ecommerce or BFSIFamiliarity with performance debugging tools (Chrome DevTools, network debugging, etc.)

About EClerx

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

About EClerx Digital

eClerx Digital is the trusted partner of choice to many of the world’s largest global brands for creative production, e-commerce/web operations, and analytics and insights services. We help clients maximize the results of their digital activities across the customer journey. Global industry leaders partner with us to cost-effectively scale their digital activities by leveraging our highly skilled blended resource model.To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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Senior Process Manager