Senior Operations Manager

5 - 10 years

0 - 1 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities Manage day-to-day operations of the team, ensuring efficient use of resources and meeting client expectations. Oversee manpower planning, sourcing, and management to meet project requirements. Develop and implement effective strategies for managing multiple projects simultaneously. Collaborate with cross-functional teams to resolve operational issues and improve overall performance. Ensure timely completion of tasks and projects while maintaining high-quality standards. Desired Candidate Profile 5-10 years of experience in Operations Management or related field (BPO/Call Centre). Strong understanding of manpower handling, leadership, and operations planning principles. Excellent communication skills for effective client interaction and team collaboration. Ability to work independently with minimal supervision while prioritizing tasks effectively.

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