Senior Network Engineer

Requirements

Qualifications

• 5+ years of experience in network engineering, with at least 3 years in enterprise or MSP environments
• Cisco CCNP, Juniper JNCIP, or equivalent certification (required)
• Strong scripting skills (e.g., Python, Bash) for network automation
• Experience with multi-vendor environments (Cisco, Juniper, Palo Alto, Fortinet)
• Excellent problem-solving and communication skills
  

Responsibilities

• Implementation and Management:
• Deploy and manage network infrastructure components (e.g., routers, switches, firewalls, load balancers)
• Configure and optimize network services, including VPNs, QoS, and SD-WAN solutions
• Implement network automation using tools like Ansible, Python, or Cisco DNA Center
• Troubleshooting and Support:
• Handle escalated support tickets, diagnosing and resolving complex network issues
• Perform in-depth packet analysis using tools like Wireshark or SolarWinds
• Collaborate with L1/L2 teams to resolve issues and provide knowledge transfer
• Optimization:
• Conduct performance and security optimization reviews for client network environments
• Implement monitoring and alerting solutions using tools like Cisco Secure Network Analytics, Zabbix, or PRTG
• Documentation and Training:
• Create detailed technical documentation, network diagrams, and runbooks
• Train L1/L2 teams on network best practices and troubleshooting techniques
• Security and Compliance:
• Implement security controls, such as ACLs, IPS/IDS, and zero-trust policies
• Support audits and compliance checks for client network environments
  

Key Performance Indicators (KPIs)

• Resolution time for support tickets (target: 95% within SLA)
• Number of successful network deployments or optimizations completed per quarter
• Client feedback on technical delivery (target: ≥85% satisfaction)
• Contributions to team knowledge base (e.g., documentation, training sessions)