Senior Modern Workspace Provisioning Administrator

We’re seeking a highly skilled Senior Modern Workspace Provisioning Administrator to join our Digital Technology Services team. In this role, you will be responsible for ensuring seamless provisioning, configuration, and lifecycle management of end-user devices using Microsoft Intune, SCCM, and modern imaging technologies. The ideal candidate will bring deep technical expertise in endpoint management, a passion for automation, and a strong focus on end-user experience. You will work closely with IT, security, and compliance teams to optimize provisioning workflows, enhance system performance, and maintain security and compliance across the organization.

Helping people thrive and grow in the modern digital world.

YNV Group has been building successful businesses that deliver long-term value since 2010. As a privately owned holding company, we excel at identifying and addressing unmet market needs. With a global workforce of over 6,000 employees across the Americas, EMEA, and Asia, our portfolio spans technology, real estate, and financial services. Led by industry experts committed to sustainable growth and innovation, we prioritize building lasting relationships with our clients and partners, ensuring their needs remain central to our approach. The brands in our portfolio include: TeKnowledge, Everty, Sandglass, Monifai and Smart Factoring.

Responsibilities

Provisioning & Lifecycle Management

• Design, implement, and maintain modern device provisioning workflows using Microsoft Intune (Autopilot, ESP, Enrollment Profiles).
• Manage and optimize SCCM infrastructure for OS deployment, application packaging, and patch management.
• Develop and maintain custom device imaging solutions across hardware platforms.
• Automate provisioning tasks using PowerShell and other scripting tools.

Documentation & User Support

• Create adoption materials, including manuals, presentations, and technical documentation.
• Maintain accurate documentation of provisioning processes, configurations, and SOPs.
• Provide technical support and training to end-users.

System Performance & Security

• Monitor and troubleshoot provisioning failures, deployment issues, and endpoint compliance.
• Ensure data integrity, security, and compliance with company policies, GDPR, and PII standards.
• Collaborate with security and compliance teams to enforce device configuration baselines and policies.
• Participate in crisis management, incident response, and vulnerability assessments.

Collaboration & Continuous Improvement

• Work closely with IT and business stakeholders to align solutions with organizational needs.
• Contribute to capacity planning, upgrades, and system optimization.
• Stay informed on new security technologies, systems, and services, proactively identifying opportunities for innovation.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (required). Technical or Master’s degree preferred.
• 5–9 years of experience in device provisioning, endpoint management, or related IT roles.
• Proven experience with Microsoft Intune, SCCM, OS deployment, and application packaging.
• Hands-on experience with automation and scripting (e.g., PowerShell).
• Strong troubleshooting, analysis, and problem-solving skills.
• Infrastructure & Security certification or relevant experience/knowledge (required).
• Security certifications such as CompTIA Security+, CEH, CISSP, GCIH, or OSCP (advantage).
• ITIL v3/v4 Foundation (advantage).
• Analytical thinking and system performance optimization.
• Excellent verbal and written communication skills.
• Strong collaboration and project management abilities.
• Customer-service orientation with commitment to high-quality support.
• Proactive, adaptable, and eager to learn new technologies.
• Ability to manage multiple tasks/projects and meet deadlines.
• Knowledge of security best practices, compliance, and regulatory requirements (GDPR, PII).
• Professional fluency in English (written and spoken).

YNV group is an equal opportunity employer, and we believe in celebrating – diversity, equity, and inclusion. We are committed to building an equitable environment by providing fair employment opportunities in our communities without regard to gender, ethnicity, socio-economic background, disability, marital and veteran status. Our employees join us in adopting, celebrating, and championing our drive towards building an equitable opportunity environment. We do not and will not ask you to send or share with us any sensitive personal data.