Senior Manager, Transition & Strategy, Global operations

Job Description

Job Summary: We are seeking a highly skilled Senior Manager to oversee and manage transitions within the company, ensuring seamless execution and minimal disruption to business operations. The ideal candidate will have a strong background in managing transitions, supporting PMO activities, handling headcount management, and delivering projects on time and within budget. This role serves as a bridge between the Director and Manager positions, providing strategic oversight while also engaging in hands-on management. Role Responsibilities: Coordinate major transitions within the company, including financial, technological, operational, and governance changes. Develop and implement a robust transition methodology for intake of work. Manage headcount budget in alignment with business unit demands and growth. Contribute to the development of a 5-year blueprint for growth strategy for the Global India team. Analyze internal requests for changes and consult with management to approve or deny proposed changes. Create transitional plans and documents to outline project expectations, scope, schedule, and budget requirements. Conduct workshops to inform staff members about major changes in the company, such as new budget protocols or policies on the HC. Ensure transitions are planned and executed in a timely manner and within budget. Keep all parties involved with the transition updated on its progress. Identify transition-related issues and create effective solutions to resolve them swiftly. Provide company-wide guidance during unplanned changes, such as the passing of a senior employee. Perform hands-on management to supplement work stream leads. Deliver project design solutions, timescales, and budgets. Identify, analyze, and mitigate or escalate potential risks and issues. Ensure quality of project deliverables and manage quality issues. Successfully manage change within client organizations. Maintain all necessary communication lines within project teams and client organizations. Achieve successful business sign-off and handover to post-implementation support functions. Define project deliverables and scope. Set up and maintain risk and issue management policies and procedures. Schedule and allocate resources effectively. Set up and run review/status meetings with project team, client sponsors, and steering committees. Manage risk/issue and quality/change management. Maintain client relationships. Accountable for project resource model/management, proactively communicate resource needs, and maintain the model throughout the project lifecycle. Lead the delivery team, drive desired professional behavior, motivate the team to the highest levels of performance, and ensure that team resources have the best conditions to perform successfully. Qualifications & Requirements: Education: Bachelor’s degree in business, Project Management, or a related field. An advanced degree is preferred. PMP (Project Management Professional) certification is required. ITIL or Lean Six Sigma certification is a plus. Experience: Minimum 12-15 years of experience in transition management, with at least 3 years in a leadership role. Demonstrated experience leading and managing PMOs. Proven track record of managing large-scale transitions and headcount management. Skills: Strong leadership and team management skills. Excellent communication, negotiation, and conflict resolution abilities. Proficient in project management tools and methodologies (e.g., MS Project, Agile frameworks). Ability to manage multiple projects simultaneously in a fast-paced environment. Strong financial acumen and budget management skills. Personal Attributes: Strategic thinker with a focus on results. Detail-oriented with a proactive problem-solving approach. Adaptable and able to handle ambiguity during transition phases. Strong relationship-building skills with stakeholders at all levels. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. Show more Show less