Senior Manager - Talent Excellence

Teleperformance (TP)

15 - 20 years

15 - 19 Lacs

bengaluru

Posted:3 days ago| Platform:

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Skills Required

bpo tracking systems customer experience customer experience management hr performance management talent management applicant tracking systems hr software onboarding recruitment talent acquisition

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Senior Manager - Talent Excellence to join our team in Bengaluru. The ideal candidate will have 15-20 years of experience in talent management, preferably in the CRM/IT Enabled Services/BPO industry.

Roles and Responsibility

Develop and implement effective talent acquisition strategies to attract top candidates.
Manage end-to-end recruitment processes, including job postings, interviews, and onboarding.
Collaborate with hiring managers to understand their requirements and provide guidance on recruitment best practices.
Conduct training sessions and workshops to enhance employee skills and knowledge.
Analyze HR metrics and develop reports to measure the effectiveness of talent management initiatives.
Foster positive relationships with employees, management, and other stakeholders to promote a culture of excellence.

Job Requirements

Proven experience in talent management, focusing on recruitment, training, and development.
Strong understanding of HR principles, employment laws, and regulations.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and prioritize multiple tasks.
Experience with HR software and systems, such as applicant tracking systems and performance management tools.
Strong analytical and data interpretation skills, with the ability to make informed decisions.

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