Senior Manager

A. Administrative Duties:

• Supervise day-to-day activities of all hospital departments.
• Organize and lead management meetings and present reports.
• Implement and monitor hospital policies and procedures.

B. TPA Duties

• Cashless Claim Processing:

Initiate and manage cashless treatment claims by coordinating with TPAs and ensuring all necessary documents are submitted promptly.

• Documentation & Follow-Up:

Prepare required insurance documents (such as pre-authorization forms, bills, and discharge summaries) and follow up with TPAs for timely claim approvals.

• Claim Status Tracking:

Maintain an updated record of all claims, including pending, approved, and rejected statuses.

• Coordination with Stakeholders:

Liaise with insurance companies and TPA agencies to ensure adherence to policies and handle any claim-related issues.

• Patient Support & Reporting:

Assist patients with insurance procedures and generate periodic reports for management on

C. Financial Oversight:

• Supervise billing, budgeting, and expenditure control.
• Prepare monthly expense and income reports for management approval.

D. Patient Service & Grievance Handling:

• Handle patient and attendant complaints promptly and effectively.
• Review patient feedback and take corrective actions.

E. Compliance & Regulatory:

• Ensure hospital compliance with NABH, ISO, ESIC, TPA, and other applicable standards and regulations.

F. Safety & Facility Management:

• Ensure hospital cleanliness, safety, and maintenance standards are maintained.
• Coordinate with housekeeping, security, and facility staff.

G. Reporting & MIS:

• Generate daily, weekly, and monthly reports for top management.
• Analyze operational data and implement improvement plans.

H. Coordination:

• Coordinate between doctors, nursing, pharmacy, diagnostic, OPD, IPD, and other departments for effective operations.

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Work Location: In person