Senior Manager - Program Management

Job Description

Zepto is a trailblazing startup unicorn revolutionizing the grocery delivery space with lightning-fast 10-minute delivery through our network of dark stores nationwide. Operating across 50+ cities including Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Pune, and Kolkata, we are backed by top investors like Y Combinator, Glade Brook, and Nexus Venture Partners. Our team includes top talent from Uber, Zomato, Meesho, Flipkart, Dream11, and leading institutions such as Stanford, INSEAD, IIM, and IIT. Role Overview: We are seeking highly motivated Program Managers to join our centre of excellence team. This role is ideal for someone passionate about program execution, stakeholder management, and data-driven decision-making. You will play a key role in unlocking growth opportunities and optimizing operational processes. Key responsibilities: ● Stakeholder Management: Drive seamless execution of business programs by collaborating with cross-functional teams (e.g., category, planning, replenishment, operations, supply chain etc.) and ensuring alignment across initiatives. ● Program Execution: Develop program plans, define milestones, track progress, and resolve bottlenecks to ensure timely and effective delivery of targets ● Data Analysis & Insights: Analyze data to identify top-performers. Provide actionable business insights to drive sales growth and category expansion. ● Market Research: Conduct structured research to identify emerging trends, best-selling products, and potential opportunities to boost platform performance. ● Problem Solving: Identify operational challenges and constraints across processes and solve them through structured problem-solving and optimization initiatives. ● Reporting and Performance Monitoring: Prepare regular dashboards and reports to track key metrics, monitor program effectiveness, and suggest areas for improvement. ● Business Performance Management: Track brand and SKU performance across key growth levers, monitor inventory health, and analyze sales trends to optimize demand forecasting, stock planning, and minimize inventory waste. ● Vendor and Commercial Management: Collaborate with vendors to unlock better commercials, negotiate terms, and drive sourcing strategies that enhance profitability and supply chain efficiency. What We’re Looking For: ● Strong analytical skills and an interest in data-driven decision-making. ● Excellent communication and interpersonal skills. ● Passion for category trends, consumer behavior, and ecommerce. ● Proficiency in SQL and Python is a plus ● Ability to handle a fast-paced environment and manage multiple tasks. What We Offer: ● Practical experience in a fast-growing startup environment. ● Opportunity to work closely with leadership and cross-functional teams. ● A high-growth, fast-paced work environment where you’ll make a visible impact. ● Mentorship from industry professionals. Why Join Us? ● Zepto is on a blitzscaling path unlike any other startup today. Be the digital flagbearer for demand in this journey. ● The opportunity to join one of the fastest-growing unicorns is rare. Show more Show less