Senior Manager Operations

About the Company

Our Client is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Its culture and values have been a cornerstone of its success and growth and makes it unique and is often a differentiating factor as it competes and grows in today’s global marketplace.

Key Responsibilities:

• Responsible for Operational performance, Program automation, long term strategy planning of middle mile operations.
• Achieving business/service goals for an assigned area/s (and/or multi-functional operation), actively seek to optimize processes through automation and innovation, reducing defects.
• Effectively managing resources and processes to achieve the required results through deep dive and thinking big for team and organization.
• Consistently ensuring compliance with standards and relevant regulatory requirements while optimizing efficiencies and effectiveness of operations.
• Liaison with Government authorities, external bodies, as and when required.
• Developing existing and new team processes and procedures, whenever necessary.
• A pragmatic leader who can identify opportunities and lead the team to translate them to a workable and scalable product and process solutions.
• Key member in the expansion plans.
• Accountable for correct invoicing of 3 PL partners and within the stipulated timelines and manage/ settle disputes.
• Initiate and own cost center management through process improvement and technology enhancement.
• Independent leader operate with autonomy, complete discretion, and this requires significant creativity and judgement.
• Work closely with commercial and Planning and engineering team, day to day basis on ongoing project for the customers.
• Look around corners and identifies vulnerabilities and mitigate the risk on safety at all sites.

About the Role

You will be a great fit if you:

Qualifications

• Minimum Education: Master's degree in management/ engineering or equivalent.
• Minimum Experience: Ten to Fifteen (10 15) years professional experience in Logistics/Airline Industry/Transportation
• International Air express operation experience who has worked either in Air HUB or has knowledge of Air Hub + Air Gateway Hub.

Required Skills

• Strong Leadership skills.
• Planning & Organizing skills.
• Strong judgement and Data driven Decision-making skills with minimum supervision.
• Analytical skills. Flair for numbers and attention to details.
• Pro with Technology, Planning & Engineering.
• A go getter.
• Ready to roll up the sleeve and work with the team.
• Adaptable & agile to fast Ops changes, Change management.
• Extensive Industry knowledge on complex industry trends, technology, in logistics & transportation.
• Strong People and stakeholder management.
• Question the status quo.
• Advance Excel/SQL/Power BI, Visualization tools Viz, Tableau.