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Senior Manager - IS_IT Service Delivery

Senior Manager - IS_IT Service Delivery

Diageo

10 - 15 years

18 - 22 Lacs

bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

sap dbms system integration it infrastructure middleware it security project management information technology cio enterprise applications api management strategic planning java it projects service delivery it service delivery business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the team:

Role Responsibilities:

Job Summary:

The Senior Manager - IT will be responsible for the strategic planning, implementation, and management of SAP and Newgen applications within the organization. This role ensures the smooth operation, optimization, and alignment of IT systems with business goals, while driving digital transformation initiatives and enhancing operational efficiency.

Key Responsibilities:

SAP System Management:

Oversee the end-to-end management of SAP modules (e.g., MM, SD, LE & FI) and ensure system stability and performance. Collaborate with business units to identify, design, and implement SAP solutions to meet operational and strategic requirements. Manage SAP upgrades, enhancements, and customization projects. Monitor and resolve SAP system issues, ensuring minimal disruption to business operations. Ensure compliance with SAP best practices, IT policies, and regulatory requirements.

Team and Vendor Management:

Lead and mentor a team of IT professionals, providing guidance and support to ensure project success.

Project Management:

Drive IT projects related to SAP application, from planning to execution and go-live. Develop project charters, timelines, and budgets, ensuring adherence to scope and quality standards. Manage cross-functional teams and stakeholders to deliver projects successfully.

Stakeholder Engagement and Collaboration:

Work closely with business leaders to understand their requirements and provide IT solutions. Conduct regular meetings with stakeholders to review system performance and gather feedback. Communicate IT strategies, roadmaps, and progress updates to senior management.

Compliance and Security:

Ensure data integrity and security across all IT systems. Maintain compliance as per the organizational policies. Conduct periodic system audits and risk assessments.

OPERATING NETWORK:

CIO
Application Delivery Leads IT Security & Controls, Supply, Finance and other Support Functions Diageo GDBSIT Shared Services/ Outsourced Teams IT Vendors, Service Providers, Suppliers OEMs

Qualifications and Skills:

Educational Background:

Bachelors or masters degree in computer science, Information Technology, or related field.
SAP Certification (preferred).

Experience:

Minimum of 1015 years of experience in IT, with at least 5 years in a leadership role.
Proven experience managing SAP and enterprise applications like Newgen or similar.

Technical Skills:

In-depth knowledge of SAP architecture, modules, and best practices.
Familiarity with system integration, API management, and middleware solutions.
Strong understanding of IT infrastructure, databases, and cloud environments.

Soft Skills:

Excellent leadership, communication, and interpersonal skills.
Strong problem-solving and decision-making abilities.
Ability to manage multiple priorities and drive results in a fast-paced environment.
Proven ability to work collaboratively with cross-functional teams.

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that youre supported from day one.

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Senior Manager - IS_IT Service Delivery