Senior Manager - Human Resources

About the Company

At MakeMyTrip, we are on a mission to create a future-ready, agile, and high-performing organization. As part of our Organization Effectiveness COE team, you will play a pivotal role in shaping people strategies, designing impactful interventions, and enabling business transformation. This role is for someone who thrives on solving complex organizational challenges, creating scalable frameworks, and driving measurable impact.

About the Role

This role will be part of the Organization Effectiveness team (OE), a CoE driving strategic people practices across MMT (~2500 employees). The OE team designs and manages key orgwide verticals including Rewards & Recognition, Leadership Development, Talent Management, Diversity, Equity & Inclusion (DEI), Engagement, Wellness, Learning & Development, Internal Communication, and other high-impact organizational projects. The team works closely with business leaders and HRBPs to design scalable and sustainable people processes aligned to business priorities. This involves leveraging data insights, industry benchmarking, and future-of-work trends to build frameworks that strengthen organizational culture, enable leadership effectiveness, and enhance employee experience. Beyond process design, the team plays a critical role in shaping the organization’s long-term capability agenda, ensuring that talent practices not only support current needs but also prepare the business for future growth.

Responsibilities

• Org. Effectiveness: Partner with leaders & HR Business Partners to design interventions that support business growth and agility.
• Change Management: Design and implement change strategies for large-scale transformations; drive adoption and cultural shifts.
• Research & Benchmarking: Bring in best practices, external benchmarking, and thought leadership into OE initiatives.
• Data-driven HR: Use analytics and insights to measure effectiveness, track impact, and refine interventions.
• Consulting & Advisory: Act as an internal consultant on org effectiveness, culture, and talent interventions.

Qualifications

• MBA/PGDM in HR from a reputed institute with 8–9 years of experience in a progressive environment with best practices, preferably across multiple people-centric HR areas.
• Demonstrating high learning agility and the ability to think big while executing with precision and detail.
• Proven experience in leading strategic HR initiatives that deliver tangible business impact.
• Exposure to change management, leadership development, or large-scale organizational programs.
• Strong stakeholder management and problem-solving skills, with the ability to collaborate effectively across levels.
• Adept at translating complex HR data and insights into actionable strategies for decision-making.