Senior Manager Ecommerce

Company DescriptionVoylla, India’s largest fashion jewelry destination, offers high-quality jewelry at affordable prices with a blend of traditional art and contemporary designs. With 250+ stores across India and a strong online presence, Voylla caters to a diverse audience with its versatile line of jewelry. Overview: We are seeking a dynamic and experienced Senior Manager to lead our E-commerce division. The ideal candidate will have over 8 years of extensive experience in the E-commerce industry, specifically in the domestic market. They should have a proven track record of successfully managing and scaling E-commerce operations, with a strong emphasis on quick commerce channels. Responsibilities: •Develop and execute strategic plans to drive online sales growth and profitability. •Manage the end-to-end E-commerce operations, merchandising, and customer experience. •Lead a team of E-commerce professionals, providing guidance, coaching, and performance feedback. •Analyze market trends and customer behavior to identify opportunities for growth and optimization. •Implement best practices in E-commerce operations, ensuring seamless integration with other business functions. •Collaborate with cross-functional teams such as Marketing, Supply Chain, and IT to enhance E-commerce capabilities. •Oversee the implementation of innovative strategies to enhance the quick commerce channel, ensuring timely delivery and customer satisfaction. •Monitor E-commerce KPIs and metrics to track performance and identify areas for improvement. •Stay updated with industry trends and advancements, incorporating relevant technologies and practices into the E-commerce strategy. Requirements: •Bachelor’s degree in business administration, Marketing, or related field. MBA preferred. •Minimum of 8 years of progressive experience in E-commerce management, preferably in the domestic market. •Proven track record of successfully managing and growing E-commerce platforms, with experience in quick commerce channels highly desirable. •Strong leadership and people management skills, with the ability to motivate and inspire a team. •Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making. •Exceptional communication and interpersonal skills, with the ability to collaborate effectively across different functions. •Proficiency in E-commerce platforms, digital marketing tools, and analytics software. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.