Senior Manager - Agency HR

Function Summary

The HR is responsible for managing the zone for the entire channel(s) allocated to the incumbent. S/he will be responsible for attracting, engaging and retaining a team of competent employees, creating a high performance and positive work culture.

Job Summary

The incumbent shall be responsible for the end to end business HR delivery for the zone assigned to him/her. Shall be responsible for driving and managing all local level HR initiatives/employee engagement agenda and activities. Further responsible for recruitments/selection and on boarding for the respective channels.

KEY RESPONSIBILITIES: -

Recruitments and Selection:

• Responsible for recruitment and selection of frontline sales people.

• Identifying low cost hiring sources

• Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.

• Tracking of hiring to ensure year end manpower plans are met.

Joining & On-Boarding:

• Responsible for smooth on-boarding of new hires

• Ensuring timely generation of Emp Codes

• Ensuring timely generation of appointment letters

• Coordination and ensuring attendance for HR Induction and orientation program.

HR Operations:

• Ensuring proper and complete documentation post selection of candidates.

• Collection of all reqd pre-joining documents.

• Collection of Joining kit/post joining documents from the candidates.

• Ensuring timely dispatch of Joining KITs to HO.

• Leave and Attendance management for new joinees

HRIS:

• Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc.

• Publishing HR dashboards and attrition analysis data to business stakeholders.

Query and Grievance Management:

• As HR SPOC, responsible for managing employee related queries and their resolution.

• Ensuring proactive employee communication on process and policies.

• Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.

• Track employee escalations and take proactive steps to control escalations.

Exit Management:

• Keeping track of all exits happening within the zone

• Conducting exit interviews of Front line sales employees and doing attrition analysis.

• Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.

Staffing:

• Managing vendor payment and liasioning with HO for the same.

• Manage IJP roll out and closure on system, send regret and congratulatory mails.

• Drive sourcing through Employee referrals and Portals

MDP:

• Responsible for collating the MDP nominations for the Zone.

• Tracking & ensuring 100% adhrerence to the nomination

• Coordinating Bhandan logistics, nomination etc.

Engagement:

• Connect up with top & bottom FOS

• Pulse/ Kenexa/ Bottoms Up calls with FOS

.

CARS Management:

• Salary Issues

• Incentive

• CMOB etc

.

Key skills required

• Strong Communication and Relationship Management skills

• Ability to influence and align

• High Process Orientation

• Strong Analytical skill

• Strong business understanding

Desired Qualifications

• MBA /Post Graduate in HR from premier institute is preferred

• 12 to 15 years of experience in handling Business HR process and a team.

• Excellent Interpersonal and communication skill, Ability to work in tight deadlines

About Axis Max Life Insurance

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply