Senior IT & Information Security Analyst

Makse Group is where innovation meets impact. We’re not just consultants; we’re problem-solvers and trailblazers, empowering clients with Workday solutions that transform their businesses. Our culture thrives on curiosity, collaboration, and continuous learning. We take on challenges together, support each other’s growth, and celebrate every milestone. Looking to advance your career, work with cutting-edge solutions, and join a team that values your potential? Welcome to Makse Group. The Senior IT & Information Security Analyst will be responsible for supporting and enhancing the stability, security, and compliance of our technology infrastructure. This role involves a combination of hands-on technical execution and proactive risk mitigation. The ideal candidate will have strong expertise in IT operations and cybersecurity, with the ability to support cross-functional teams, manage security tools and protocols, and contribute to strategic improvements aligned with industry best practices and regulatory standards. Key Responsibilities Support and monitor daily IT infrastructure operations, ensuring system availability, performance, and security. Lead advanced troubleshooting for IT issues, and provide Tier 2/3 support for end users across the organization. Administer and improve endpoint protection, firewalls, identity management, and other security tools. Manage device provisioning and configuration for new hires and existing employees, ensuring compliance with company standards. Assist in evaluating and implementing IT policies, security controls, and risk mitigation measures. Contribute to cybersecurity incident detection and response, including root cause analysis and documentation. Coordinate with vendors and internal stakeholders to maintain system integrity and uptime. Support ongoing compliance with regulatory frameworks such as ISO 27001, SOC 2, NIST, and GDPR. Maintain asset inventory, assist with IT procurement, and ensure proper lifecycle management of hardware and software. Collaborate with cross-functional teams on IT-related projects, audits, and control implementations. Develop and maintain end-user documentation, security awareness materials, and technical SOPs. Stay informed on emerging cybersecurity threats and recommend updates to security posture as needed. Requirements Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field. 3+ years of experience in IT infrastructure, helpdesk, or cybersecurity roles. Strong understanding of cybersecurity frameworks, principles, and tools. Experience with Microsoft Managed Device infrastructure and modern endpoint management platforms. Familiarity with cloud technologies (e.g., Azure, AWS, or Google Cloud). Hands-on experience with firewalls, antivirus, identity management, and vulnerability management tools. Working knowledge of regulatory standards such as ISO 27001, NIST, SOC 2, or HIPAA. Excellent problem-solving, communication, and documentation skills. Ability to explain complex technical issues to non-technical users and leadership. Preferred certifications: CompTIA Security+, Network+, Azure Fundamentals, ITIL, or equivalent. Show more Show less